Last week I ordered a Caprese Pesto and asked if they could do ham instead of salami.. no problem.This week I order the same exact sandwich and I waa told that they couldn't substitute. I told them I ordered last week and their was no problem. Then a young man came on the speaker and said it would be $4.00 more to do that. WHAT???I'm a frequent diner at Jimmy Johns but I think my money is better spent where customer service matters.
Atmosphere: 1
Food: 1
Service: 1
Kelly Blome
We had sandwiches delivered to our hotel room,they were awesome, they were at our room in a very short time.I would recommend J J to anyone.Thank you for your great service
Eric Koch
Charged for soda that was ordered, but wasn't delivered ?
John
Always fast like they advertise. Food quality is fairly consistent. Portions are fairly consistent as well. I usually order with the app and pick up in the drive-thru. I like their fudge brownies. Worth trying if you like those generally.
Atmosphere: 4
Food: 5
Service: 5
Shon Whitwood
Parked the semi on the street and walked in!!
Atmosphere: 5
Food: 5
Service: 5
kristi hauger
There is absolutely no consistency in this place. You order mayo and oil and vinegar on your sandwich and you hardly get anything so the sandwichs dry so the next time you order extra and your sandwich comes sopped and gooshy and uneatable. I'm done with this place. Obviously no one is getting trained properly.
Food: 2
Tiffany Jostock
Waited over a hour for my deliveries many times. Not so freaky
Atmosphere: 3
Food: 4
Service: 1
Darnell
The food was deplorable. The turkey on my sub was shredded as if they put all broken pieces of meat onto my sub , the lettuce had discoloration and the sandwich was flat as a board and not to mention the sour turkey itself. This place needs to be shut down immediately. $20 for a sour sub. DO NOT WASTE YOUR MONEY & DO NOT RISK YOUR HEATH the employees here do not want to work there and it shows through their food.
Atmosphere: 1
Food: 1
Service: 1
Sandra Ronfeldt
I am 76 yrs old and I had company from LeMars. I ordered 3 sandwiches and 3cookies. When I opened it, it had two sandwiches and two cookies. So I called them back and told them about it. The manager wanted to argue said the person that sacked it said she was sure she put 3 sandwiches in the bag and two cookies. He indicated that I was not truthful with him but the worker was. when I insisted I only got two sandwiches and two cookies but I ordered three cookies do you want me to send the sandwich and charge you for the third cookie?Do you want me to bring the sandwich out and then charge you for the cookie. I said I should get the cookie free for your mistake. But instead he wanted to sit and argue.So I wasn’t sure whether it’s gonna get it or not. So by the time they got done. Everyone els was done eating. I will not be doing any more business with this place anymore. It Was very embarrassing . Talking on the phone in front of my company and arguing that they didn’t send a sandwich as I had ordered !He finally after two or three calls he did send the sandwich I Never talked to anyone so rude that works as a manager.
Service: 1
S S
Went through the drive-through. Put someone on the mic who can speak up. Couldn't hear her on the speaker or at the pickup window.
Sure miss the old manager. I think her name was Jennifer. Man went in for lunch took forever to get my food. Employees talking about the weekend they had. Seriously 30 mins for a sandwich? Then there was not one clean table. Seriously not going here again.
Atmosphere: 1
Food: 1
Service: 1
Blake Berry
Great service. We had a group of about 10 and there was a line of 4-5 in before us. We were ordered and we're served within 10 minutes.
Atmosphere: 4
Food: 5
Service: 5
Muncher Muncher
You get to make your own decisions for food and drinks and you get a small pack of chip BQQ is my favorite but they all so have salt and vinegar and plain. And cookies are huge. Why do people to crumble cookie when you can get a free cookie just as good from Jimmy Johns. There sandwiches are even better, where do i start the #14 bootlegger is just goated. And how fast they make there food with good ingredients is just crazy. If you like subway you are a manic that is about to eat bad food. Out of a scale of ten the scale would break because it would have gone above ten. And if your not digging sandwiches go next door to domino’s which is almost as good. Even though i like pizza more than sandwiches i still would rather go to Jimmy Johns. Ps go to DQ if you want cold teeth and diabetes. Go to taco bell if you want eat laxatives. Go to McDonald’s for mid sandwiches. Go to Jimmy Johns if you want good food and service.
Atmosphere: 5
Food: 5
Service: 5
Eric Dufek
Fresh food great service live up the name freaky fast AF ? ? ?Vegetarian options: Number 6 the veggie or an Unwich
Atmosphere: 5
Food: 5
Service: 5
Rob Roberson
Rude management. The blonde girl (manager) rolled her eyes at me and did an exaggerated, over handed pointing gesture towards the rack with outgoing product. Never said a word to me. Refused to give me her name or the owners name when requested. Called JJ Customer Service. Got a bs feel good “sorry about your experience “. I just wanted to let the owner know he hired a piece of work!
Last week I ordered a Caprese Pesto and asked if they could do ham instead of salami.. no problem.This week I order the same exact sandwich and I waa told that they couldn't substitute. I told them I ordered last week and their was no problem. Then a young man came on the speaker and said it would be $4.00 more to do that. WHAT???I'm a frequent diner at Jimmy Johns but I think my money is better spent where customer service matters.
Atmosphere: 1
Food: 1
Service: 1
We had sandwiches delivered to our hotel room,they were awesome, they were at our room in a very short time.I would recommend J J to anyone.Thank you for your great service
Charged for soda that was ordered, but wasn't delivered ?
Always fast like they advertise. Food quality is fairly consistent. Portions are fairly consistent as well. I usually order with the app and pick up in the drive-thru. I like their fudge brownies. Worth trying if you like those generally.
Atmosphere: 4
Food: 5
Service: 5
Parked the semi on the street and walked in!!
Atmosphere: 5
Food: 5
Service: 5
There is absolutely no consistency in this place. You order mayo and oil and vinegar on your sandwich and you hardly get anything so the sandwichs dry so the next time you order extra and your sandwich comes sopped and gooshy and uneatable. I'm done with this place. Obviously no one is getting trained properly.
Food: 2
Waited over a hour for my deliveries many times. Not so freaky
Atmosphere: 3
Food: 4
Service: 1
The food was deplorable. The turkey on my sub was shredded as if they put all broken pieces of meat onto my sub , the lettuce had discoloration and the sandwich was flat as a board and not to mention the sour turkey itself. This place needs to be shut down immediately. $20 for a sour sub. DO NOT WASTE YOUR MONEY & DO NOT RISK YOUR HEATH the employees here do not want to work there and it shows through their food.
Atmosphere: 1
Food: 1
Service: 1
I am 76 yrs old and I had company from LeMars. I ordered 3 sandwiches and 3cookies. When I opened it, it had two sandwiches and two cookies. So I called them back and told them about it. The manager wanted to argue said the person that sacked it said she was sure she put 3 sandwiches in the bag and two cookies. He indicated that I was not truthful with him but the worker was. when I insisted I only got two sandwiches and two cookies but I ordered three cookies do you want me to send the sandwich and charge you for the third cookie?Do you want me to bring the sandwich out and then charge you for the cookie. I said I should get the cookie free for your mistake. But instead he wanted to sit and argue.So I wasn’t sure whether it’s gonna get it or not. So by the time they got done. Everyone els was done eating. I will not be doing any more business with this place anymore. It Was very embarrassing . Talking on the phone in front of my company and arguing that they didn’t send a sandwich as I had ordered !He finally after two or three calls he did send the sandwich I Never talked to anyone so rude that works as a manager.
Service: 1
Went through the drive-through. Put someone on the mic who can speak up. Couldn't hear her on the speaker or at the pickup window.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Sure miss the old manager. I think her name was Jennifer. Man went in for lunch took forever to get my food. Employees talking about the weekend they had. Seriously 30 mins for a sandwich? Then there was not one clean table. Seriously not going here again.
Atmosphere: 1
Food: 1
Service: 1
Great service. We had a group of about 10 and there was a line of 4-5 in before us. We were ordered and we're served within 10 minutes.
Atmosphere: 4
Food: 5
Service: 5
You get to make your own decisions for food and drinks and you get a small pack of chip BQQ is my favorite but they all so have salt and vinegar and plain. And cookies are huge. Why do people to crumble cookie when you can get a free cookie just as good from Jimmy Johns. There sandwiches are even better, where do i start the #14 bootlegger is just goated. And how fast they make there food with good ingredients is just crazy. If you like subway you are a manic that is about to eat bad food. Out of a scale of ten the scale would break because it would have gone above ten. And if your not digging sandwiches go next door to domino’s which is almost as good. Even though i like pizza more than sandwiches i still would rather go to Jimmy Johns. Ps go to DQ if you want cold teeth and diabetes. Go to taco bell if you want eat laxatives. Go to McDonald’s for mid sandwiches. Go to Jimmy Johns if you want good food and service.
Atmosphere: 5
Food: 5
Service: 5
Fresh food great service live up the name freaky fast AF ? ? ?Vegetarian options: Number 6 the veggie or an Unwich
Atmosphere: 5
Food: 5
Service: 5
Rude management. The blonde girl (manager) rolled her eyes at me and did an exaggerated, over handed pointing gesture towards the rack with outgoing product. Never said a word to me. Refused to give me her name or the owners name when requested. Called JJ Customer Service. Got a bs feel good “sorry about your experience “. I just wanted to let the owner know he hired a piece of work!