Made an online order, while waiting in the store I noticed the 2 employees making the sandwiches must have been sick. Both kept rubbing their runny noses on their gloves while making the subs 🤮. I canceled my order and left.
Food: 1
Service: 1
Franklin Gross
Ordered two meals in drive-thru, opted for the cookie option. Got home, there were no cookies in the bag. This is the second time I've ordered from this restaurant and not gotten cookies/chips or some part of my order. The crew and management need to take customer service more seriously.
Atmosphere: 1
Food: 2
Service: 1
Amanda Hauck
The soda was mostly ice. The sandwich was nothing fancy.
Atmosphere: 2
Food: 4
Service: 3
Randy Austin
Horrible employee didn't care to help me or not. Went through the drive thru and here is a kiosk with no instructions as to what you were suppose to do. First I would not scan my card at a kiosk outside and unattended for hackers to put a card skimmer on. Stupid way to handle lazy staff. Went to the window and an employee came over and asked if I needed help I asked if I could get chicken wrap. Employee stated I don't take orders at window you have to use the kiosk or come inside. Then she shut the window. Will not be back. This is a good example of today's poor customer service.
Atmosphere: 1
Service: 1
Stacey Nielsen
My favorite part about Subway drive through is the fast touch screen menu feature. I go through drive through when I'm in a hurry and this option is so nice. Unfortunately, I got to the window to pay and pick up my order, and another vehicle was in front of me. I waited over 5 minutes for them to move on. Then I'm finally able to get my order. I ended up waiting another 5 minutes or so only to get someone else's order so I gave it back to them. They hadn't even made my footlong toasted ham and cheese. That's it, that's all I ordered. Over 10 minutes of waiting now, 2nd attempt to provide me my order and got a 6 inch, paid for footlong. 3rd times a charm, right? Nope! I got 2 sandwiches and it was the old 6 inch plus a version of a 2nd 6 inch. I waited forever and got the excuse they were busy. Yet there were no cars in parking lot and 3 people make sandwiches for 1 other customer inside. If that's busy, then I wonder what slow looks like? Highly frustrating!
Atmosphere: 3
Food: 3
Service: 1
Aly Z
Needs to be a little more friendlier. Seemed rushed no smiles.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Black Forest Ham Egg & Cheese Wrap
Sterling Cloud
at 12 to 1 pm it gets kinda crowded or rushed so expect a little wait. however the food is good. If you have it toasted don't be slow on the toppings/vegetables because your sandwich gets colder by the second. I also tried the new subway sandwich Spicy Nacho Chicken it is great and I would buy 3 ft if I could eat that much.
Wheelchair accessibility: If your in a wheel chair there is a little ramp on the side
Atmosphere: 4
Food: 4
Service: 5
Claude Brown
Didn’t toast my sub and made it wrong
Atmosphere: 1
Food: 1
Service: 2
Matt De Wit
Tried to order deal online. It had it all rung up and Yankton location was a participating location. Then it changed to "we aren't accepting online orders right now". Went to the store to order and said they can't redeem the online order. Disappointing but I get it if the service was good. Not very fast and not very kind. Haven't had Subway in a long time. Hoped it would be better.
Went to lunch Thursday at noon. Ordered what I thought was a combo with chips. I ended up ordering the cookies instead. When the young lady at the window explained it, I tried to order the chips the young lady shut the drive thru window and walked away.
Atmosphere: 1
Food: 2
Service: 1
Slate 27
Smile more often! ?
Vegetarian options: Sandwich veggie delight.
Parking: Parking is good and close.
Kid-friendliness: The food flavor appeals to children. They have drink and small sandwich options for kids with small appetites.
Wheelchair accessibility: Yes there is wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cookies, The Beast, Chocolate Chip, Fountain Beverage, Raspberry Cheesecake, Subway Club, Veggie Delite, Buffalo Chicken, The Philly, The Outlaw, The Mexicali
Aaron Palmer
There were a lot of staff members in the restaurant, all of which seemed to be very confused as to why they were there. We ended up going elsewhere due to poor service and lack of professional atmosphere.
Atmosphere: 1
Service: 1
Cal Lanphear
Far to slow and rude and ignorant
Atmosphere: 3
Food: 2
Service: 1
Ted&Shannon Kranig
Great place to get a fresh sub sandwich
Kid-friendliness: Staff are very friendly to kids
Wheelchair accessibility: They have a ramp for wheelchairs and tables to accommodate
Made an online order, while waiting in the store I noticed the 2 employees making the sandwiches must have been sick. Both kept rubbing their runny noses on their gloves while making the subs 🤮. I canceled my order and left.
Food: 1
Service: 1
Ordered two meals in drive-thru, opted for the cookie option. Got home, there were no cookies in the bag. This is the second time I've ordered from this restaurant and not gotten cookies/chips or some part of my order. The crew and management need to take customer service more seriously.
Atmosphere: 1
Food: 2
Service: 1
The soda was mostly ice. The sandwich was nothing fancy.
Atmosphere: 2
Food: 4
Service: 3
Horrible employee didn't care to help me or not. Went through the drive thru and here is a kiosk with no instructions as to what you were suppose to do. First I would not scan my card at a kiosk outside and unattended for hackers to put a card skimmer on. Stupid way to handle lazy staff. Went to the window and an employee came over and asked if I needed help I asked if I could get chicken wrap. Employee stated I don't take orders at window you have to use the kiosk or come inside. Then she shut the window. Will not be back. This is a good example of today's poor customer service.
Atmosphere: 1
Service: 1
My favorite part about Subway drive through is the fast touch screen menu feature. I go through drive through when I'm in a hurry and this option is so nice. Unfortunately, I got to the window to pay and pick up my order, and another vehicle was in front of me. I waited over 5 minutes for them to move on. Then I'm finally able to get my order. I ended up waiting another 5 minutes or so only to get someone else's order so I gave it back to them. They hadn't even made my footlong toasted ham and cheese. That's it, that's all I ordered. Over 10 minutes of waiting now, 2nd attempt to provide me my order and got a 6 inch, paid for footlong. 3rd times a charm, right? Nope! I got 2 sandwiches and it was the old 6 inch plus a version of a 2nd 6 inch. I waited forever and got the excuse they were busy. Yet there were no cars in parking lot and 3 people make sandwiches for 1 other customer inside. If that's busy, then I wonder what slow looks like? Highly frustrating!
Atmosphere: 3
Food: 3
Service: 1
Needs to be a little more friendlier. Seemed rushed no smiles.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Black Forest Ham Egg & Cheese Wrap
at 12 to 1 pm it gets kinda crowded or rushed so expect a little wait. however the food is good. If you have it toasted don't be slow on the toppings/vegetables because your sandwich gets colder by the second. I also tried the new subway sandwich Spicy Nacho Chicken it is great and I would buy 3 ft if I could eat that much.
Wheelchair accessibility: If your in a wheel chair there is a little ramp on the side
Atmosphere: 4
Food: 4
Service: 5
Didn’t toast my sub and made it wrong
Atmosphere: 1
Food: 1
Service: 2
Tried to order deal online. It had it all rung up and Yankton location was a participating location. Then it changed to "we aren't accepting online orders right now". Went to the store to order and said they can't redeem the online order. Disappointing but I get it if the service was good. Not very fast and not very kind. Haven't had Subway in a long time. Hoped it would be better.
Atmosphere: 1
Food: 3
Service: 1
Foods getting .. blah....and service is
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Went to lunch Thursday at noon. Ordered what I thought was a combo with chips. I ended up ordering the cookies instead. When the young lady at the window explained it, I tried to order the chips the young lady shut the drive thru window and walked away.
Atmosphere: 1
Food: 2
Service: 1
Smile more often! ?
Vegetarian options: Sandwich veggie delight.
Parking: Parking is good and close.
Kid-friendliness: The food flavor appeals to children. They have drink and small sandwich options for kids with small appetites.
Wheelchair accessibility: Yes there is wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cookies, The Beast, Chocolate Chip, Fountain Beverage, Raspberry Cheesecake, Subway Club, Veggie Delite, Buffalo Chicken, The Philly, The Outlaw, The Mexicali
There were a lot of staff members in the restaurant, all of which seemed to be very confused as to why they were there. We ended up going elsewhere due to poor service and lack of professional atmosphere.
Atmosphere: 1
Service: 1
Far to slow and rude and ignorant
Atmosphere: 3
Food: 2
Service: 1
Great place to get a fresh sub sandwich
Kid-friendliness: Staff are very friendly to kids
Wheelchair accessibility: They have a ramp for wheelchairs and tables to accommodate
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Beast, Fountain Beverage
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