McDonald's
551 Thatcher Dr, Moose Jaw
(306) 692-1304
Recent Reviews
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Best customer service done EMJHAY
Atmosphere: 5
Food: 5
Service: 5
I recently visited this place, but unfortunately my experience was not very pleasant. The burger didn’t seem fresh, and the fries were cold.
What made the situation worse was the service. The lady at the counter was quite rude and didn’t seem interested in helping customers. Her attitude made the interaction uncomfortable and unwelcoming.
Overall, the place may be convenient for a quick bite, but the poor service and food quality made this visit disappointing. I will not visit this branch again.
Atmosphere: 1
Food: 1
Service: 1
Welp here we are. The human zoo of Walmart and McDonalds. If you enjoy funny lookin Humans wearing sweats while babies cry in the background this place is for you. Food is same old, cashier was a little distracted by the cook yelling no randomly. But it provides for entertainment. I miss bonanza.
Atmosphere: 3
Food: 4
Service: 3
I usually go through the drive through on my way to work. I either order a coffee or on occasion an iced tea. More times then not they never put sugar in my coffee or like today, they gave me a coke zero instead of an iced tea to which I never discovered this until I got to work. Either there is a massive communication issue, intelligence issue or training issue. But its to the point where I won't go to this specific McDonalds anymore. Ive made my complaints to management but it goes through one ear and out the other. Maybe a call to cooperate office might be needed to let them know the manager of this particular McDonalds isn't training their employees right.
Atmosphere: 4
Food: 2
Service: 1
Thank you for warm service pretty much like my home... thank you emjhay and cha
Atmosphere: 5
Food: 5
Service: 5
All I ordered was 2 drinks and there was no one in line in front of me and I still waited 15 minutes. Just to look back in the kitchen and see workers on their phones rather than doing their jobs. And this is not the first time I’ve had issues with bad service at this restaurant either.
Atmosphere: 1
Service: 1
I order three mcdoubles with mayonnaise, I said make it one combo..she brings me three combos with no mayonnaise
So frustrating! Then I told them they messed up my order and I'd like some mayonnaise on the side .she said I'd have to pay more!!!??? What I'm i supposed to do with three fries and three drinks?? Lol
Atmosphere: 1
Food: 1
Service: 1
The lady who worked on Tuesday Nov ,18th 2025 at 8:00 PM was one of the rudest employee at subway i have ever met with. Never coming to this place again. Wanna give 0 stars for the behaviour but there is no option for that. 😤
Atmosphere: 1
Food: 1
Service: 1
Oh, how delightful it would be if someone could teach the lovely lady in pink (or purple) at the counter the lost art of smiling.
Atmosphere: 1
Food: 2
Service: 1
I called them that said hello I said hi do you guys take cash on delivery that said hello I said hi do you guys take cash in delivery they said hello then proceeded to hang up on me!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had a great experience at this McDonald’s inside Walmart! Aireen and Ricky were so friendly and welcoming. The service was fast, and the food was perfect.. the nuggets were hot and fresh, and the fries were well salted. I really appreciate the friendliness of the staff. Definitely worth coming back again. Love this McDonald’s branch! 🍟🍔
Atmosphere: 5
Food: 5
Service: 5
After 10 mins wait handed me the wrong order. And when I called the lady over phone was rude and says the I have ordered the burger that they gave and they cannot do anything. Spent $30 for nothing. Worst customer service.
Alex the manager served other guests and made me wait until I asked.
Atmosphere: 1
Food: 1
Service: 1
Poor service. The crew are not friendly! The orange pekoe double double doesn’t taste any sugar in it!
Food: 1
Service: 1
The tables were filthy, every single one covered in food from previous customers.
Staff needs to do a better job wiping tables, instead of just smearing food around
Atmosphere: 1
Food: 4
Service: 4
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