Stopped for take out lunch. If I would have got ice cream it would have been warmer than the burger. Ice cold. Disgrace to all dairy queen franchises. Fix the heat lamp or quit being lazy. Dealers choice.
Atmosphere: 1
Food: 1
Service: 1
Amanda Ducky
*Disappointing Experience: Undercooked Food, Poor Service, and Unhygienic Staff*
I've had consistently poor experiences at this restaurant. My chicken fingers are often cool in the middle, despite requesting fresh ones. The staff seems unwilling to correct their mistakes.
To make matters worse, I witnessed an elderly lady being taken advantage of. She ordered a poutine and milkshake, but received fries instead. When she pointed out the error, they tried charging her $7.99 for a new poutine rather than upgrading her fries.
Additionally, one staff member's constant nose-picking is alarming. It raises concerns about food hygiene.
Previous issues include watered-down drinks (pineapple mango and strawberry Julius).
*Advice:* Check your food and drinks before leaving. This restaurant prioritizes neither customer satisfaction nor cleanliness.
*Rating:* 1/5 stars
Atmosphere: 1
Food: 1
Service: 1
Marlowe Staszko
Food was good but communicating was a problem
Atmosphere: 1
Food: 4
Service: 2
Russ Degoesbriand
I thought they might have had a bad day as I went through drive thru and had a large chocolate banana shake. It was the consistency of chocolate milk, no thickness to it at all. Went through again and received the same thing, very milky, no thickness at all that a shake should have. Both times were very little banana flavour and there were no little pieces of banana in it. I always in the past really enjoyed the banana plugging the straw every once in a while. This location has even served me reheated in the microwave cheese burgers. Amazing how the only part of it that was warm was just the mustard, and yet still just concentrated in 1 spot. Sorry the bun was hot and soggy.
Food: 2
Service: 4
Pennie Standing
Our burgers were cold, obviously not fresh off the grill and didn’t put a fork in the bag for my daughter’s poutine. I have had better food at other DQ locations.
Atmosphere: 3
Food: 2
Service: 4
Michael Mitchell
Went in to the lobby to get a burger before work. Was greeted by someone walking into the back of house, then heard at least 4 people talking, laughing, and carrying on back there, while there was no counter person to take orders.
Horrible service.
Atmosphere: 1
Food: 4
Service: 1
Evan
Terrible everything do not go eat there
Atmosphere: 1
Food: 1
Service: 1
Sarah
My blizzard was already melted by the time I got it. Many people (men) kept staring at me and my friends weirdly. I also for an extra cup for my friend so I can put some of my blizzard in it and I had to pay. I saw another girl ask for an extra bowl for her dog and she didn’t have to pay. She was white and I’m brown.
Atmosphere: 1
Food: 2
Service: 1
Brendon White
The onion rings were perfect, just a little crisper than normal. Thanks.
Clean, friendly, fast, fresh.
Stopped for take out lunch. If I would have got ice cream it would have been warmer than the burger. Ice cold. Disgrace to all dairy queen franchises. Fix the heat lamp or quit being lazy. Dealers choice.
Atmosphere: 1
Food: 1
Service: 1
*Disappointing Experience: Undercooked Food, Poor Service, and Unhygienic Staff*
I've had consistently poor experiences at this restaurant. My chicken fingers are often cool in the middle, despite requesting fresh ones. The staff seems unwilling to correct their mistakes.
To make matters worse, I witnessed an elderly lady being taken advantage of. She ordered a poutine and milkshake, but received fries instead. When she pointed out the error, they tried charging her $7.99 for a new poutine rather than upgrading her fries.
Additionally, one staff member's constant nose-picking is alarming. It raises concerns about food hygiene.
Previous issues include watered-down drinks (pineapple mango and strawberry Julius).
*Advice:* Check your food and drinks before leaving. This restaurant prioritizes neither customer satisfaction nor cleanliness.
*Rating:* 1/5 stars
Atmosphere: 1
Food: 1
Service: 1
Food was good but communicating was a problem
Atmosphere: 1
Food: 4
Service: 2
I thought they might have had a bad day as I went through drive thru and had a large chocolate banana shake.
It was the consistency of chocolate milk, no thickness to it at all.
Went through again and received the same thing, very milky, no thickness at all that a shake should have.
Both times were very little banana flavour and there were no little pieces of banana in it.
I always in the past really enjoyed the banana plugging the straw every once in a while. This location has even served me reheated in the microwave cheese burgers.
Amazing how the only part of it that was warm was just the mustard, and yet still just concentrated in 1 spot. Sorry the bun was hot and soggy.
Food: 2
Service: 4
Our burgers were cold, obviously not fresh off the grill and didn’t put a fork in the bag for my daughter’s poutine. I have had better food at other DQ locations.
Atmosphere: 3
Food: 2
Service: 4
Went in to the lobby to get a burger before work. Was greeted by someone walking into the back of house, then heard at least 4 people talking, laughing, and carrying on back there, while there was no counter person to take orders.
Horrible service.
Atmosphere: 1
Food: 4
Service: 1
Terrible everything do not go eat there
Atmosphere: 1
Food: 1
Service: 1
My blizzard was already melted by the time I got it. Many people (men) kept staring at me and my friends weirdly. I also for an extra cup for my friend so I can put some of my blizzard in it and I had to pay. I saw another girl ask for an extra bowl for her dog and she didn’t have to pay. She was white and I’m brown.
Atmosphere: 1
Food: 2
Service: 1
The onion rings were perfect, just a little crisper than normal. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Your typical dairy Queen. Nothing unexpected
Atmosphere: 4
Food: 4
Service: 4
Got a bit upsold by accident wanted only the chicken got the meal but what ever. Best chicken tenders in the fast food game.
Atmosphere: 5
Food: 5
Service: 5
Food was food. Horrible doors. No napkins
Atmosphere: 3
Food: 4
Service: 4
Slow service, eating area is not kept clean, tables and booths were dirty.
Atmosphere: 1
Food: 4
Service: 2
Typical Dairy Queen. Long waits, decent food. Asked for one fry, and they gave me two. Which I payed for.
Atmosphere: 3
Food: 5
Service: 3
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