The cooking oil at this location is smelly....it's not changed ...and hence the food tates so bad...I have been at other A&w locations way better food....
Atmosphere: 2
Food: 1
Service: 2
Brent Upton
Consistently one of the better locations I've eaten at. It's fast food, not a fancy sit down joint, but you get what you expect.
Atmosphere: 3
Food: 5
Service: 5
Chris D
Long wait when no line took 10 min to get 2 burges that where ordered with extra sauce and came out with next to no sauce and where ice cold
Atmosphere: 3
Food: 1
Service: 1
Lisa Hamp
Ordered a chubby chicken burger and it tasted like old rancid oil. Also the burger looked completely flat. It was awful. The Onion rings would have been nice but they tasted like old oil as well. Change The Oil. It's gross. $16 I should have asked for money back.
Atmosphere: 3
Food: 1
Service: 2
Ich Will
The worst A&W I've ever been to. Burgers always taste off, can't cook onion rings correctly or fries. Even the pop was watery.
Atmosphere: 1
Food: 1
Service: 2
David Harrison
Stopped at Lawson Heights Mall location, A&W seems to be very consistent and teen burger tastes same as it did 45 years ago.
Atmosphere: 3
Food: 4
Service: 5
ImOnUrGoat
Food is as good as every other A&W. Staff is top notch ? very cool Guys.
Atmosphere: 5
Food: 5
Service: 5
Leah Whitehawk
I was served raw chicken and stale fries. Luckily I noticed the chicken was a bit too chewy and I was able to spit it out in time, but if i hadn’t i would’ve gotten extremely sick. The service was terrible, they refused to give my sister (who bought the food) a refund and she paid around $16 for both of our orders. We were unable to finish the food because we both lost our appetites. WOULD NOT RECOMMEND COMING HERE. if i could give this place negative stars, i would.
Atmosphere: 1
Food: 1
Service: 1
DH
This location is very slow, they had absolutely nothing ready and everyone there was standing around waiting for their food. Our food was ok but nothing special for the price and my drink was room temperature with no ice and didn’t feel full.
Atmosphere: 1
Food: 4
Service: 2
rayne whitehawk
I was served raw chicken and stale fries.Luckily I noticed the chicken was a bit too chewy and I was able to spit it out in time, but if i hadn’t i would’ve gotten extremely sick.The service was terrible, they refused to give my sister (who bought the food) a refund and she paid around $16 for both of our orders.We were unable to finish the food because we both lost our appetites.WOULD NOT RECOMMEND COMING HERE.if i could give this place negative stars, i would.
3rd time now i have come literally just for the onion rings and they said they are all out. Do they just not want to cook them or is someone not ordering the right amount of inventory???
Faith W
I was given raw chicken. Already bit into it. Told them they said they were going to make a new one. Refused to refund.
Atmosphere: 1
Food: 1
Service: 1
Jj Jameson
Didn't eat there but saw one of the workers sitting on a counter where they collect the food,
Service: 1
Laine Slowski
I went to this location for lunch last Saturday. It was fairly busy but the service remained good. I ordered chicken strips with fries, gravy, and root beer. The wait was approximately 10 minutes and the food was served piping hot (and was delicious). Adding gravy to their fries is a game changer - highly recommend!
Ariona Bob
The customer service from the older lady behind the counter today was CRUEL. I was waiting in line and i was next and she was a few feet away busy doing something, so as i was waiting i was talking to my friend beside me and since the mall is very loud i didnt realize that the lady behind the counter was ready to take my order. she said hey and i didnt hear her and then she blatantly yelled at me with so much attitude “HELLO” so i responded with the same amount of respect i was getting and said “HELLO” back. i continued to order and then she said “if you arent going to be polite im not going to serve you”. Don’t expect me to be nice to you when you’re being straight up disrespectful. As im sitting down with my friends at a table, shes telling the guy that cleans the trays about me, pointing at me, then continues to show security where im sitting. Unbelievable
The cooking oil at this location is smelly....it's not changed ...and hence the food tates so bad...I have been at other A&w locations way better food....
Atmosphere: 2
Food: 1
Service: 2
Consistently one of the better locations I've eaten at. It's fast food, not a fancy sit down joint, but you get what you expect.
Atmosphere: 3
Food: 5
Service: 5
Long wait when no line took 10 min to get 2 burges that where ordered with extra sauce and came out with next to no sauce and where ice cold
Atmosphere: 3
Food: 1
Service: 1
Ordered a chubby chicken burger and it tasted like old rancid oil. Also the burger looked completely flat. It was awful. The Onion rings would have been nice but they tasted like old oil as well. Change The Oil. It's gross. $16 I should have asked for money back.
Atmosphere: 3
Food: 1
Service: 2
The worst A&W I've ever been to. Burgers always taste off, can't cook onion rings correctly or fries. Even the pop was watery.
Atmosphere: 1
Food: 1
Service: 2
Stopped at Lawson Heights Mall location, A&W seems to be very consistent and teen burger tastes same as it did 45 years ago.
Atmosphere: 3
Food: 4
Service: 5
Food is as good as every other A&W. Staff is top notch ? very cool Guys.
Atmosphere: 5
Food: 5
Service: 5
I was served raw chicken and stale fries.
Luckily I noticed the chicken was a bit too chewy and I was able to spit it out in time, but if i hadn’t i would’ve gotten extremely sick.
The service was terrible, they refused to give my sister (who bought the food) a refund and she paid around $16 for both of our orders.
We were unable to finish the food because we both lost our appetites.
WOULD NOT RECOMMEND COMING HERE.
if i could give this place negative stars, i would.
Atmosphere: 1
Food: 1
Service: 1
This location is very slow, they had absolutely nothing ready and everyone there was standing around waiting for their food. Our food was ok but nothing special for the price and my drink was room temperature with no ice and didn’t feel full.
Atmosphere: 1
Food: 4
Service: 2
I was served raw chicken and stale fries.Luckily I noticed the chicken was a bit too chewy and I was able to spit it out in time, but if i hadn’t i would’ve gotten extremely sick.The service was terrible, they refused to give my sister (who bought the food) a refund and she paid around $16 for both of our orders.We were unable to finish the food because we both lost our appetites.WOULD NOT RECOMMEND COMING HERE.if i could give this place negative stars, i would.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
3rd time now i have come literally just for the onion rings and they said they are all out. Do they just not want to cook them or is someone not ordering the right amount of inventory???
I was given raw chicken. Already bit into it. Told them they said they were going to make a new one. Refused to refund.
Atmosphere: 1
Food: 1
Service: 1
Didn't eat there but saw one of the workers sitting on a counter where they collect the food,
Service: 1
I went to this location for lunch last Saturday. It was fairly busy but the service remained good. I ordered chicken strips with fries, gravy, and root beer. The wait was approximately 10 minutes and the food was served piping hot (and was delicious). Adding gravy to their fries is a game changer - highly recommend!
The customer service from the older lady behind the counter today was CRUEL. I was waiting in line and i was next and she was a few feet away busy doing something, so as i was waiting i was talking to my friend beside me and since the mall is very loud i didnt realize that the lady behind the counter was ready to take my order. she said hey and i didnt hear her and then she blatantly yelled at me with so much attitude “HELLO” so i responded with the same amount of respect i was getting and said “HELLO” back. i continued to order and then she said “if you arent going to be polite im not going to serve you”. Don’t expect me to be nice to you when you’re being straight up disrespectful. As im sitting down with my friends at a table, shes telling the guy that cleans the trays about me, pointing at me, then continues to show security where im sitting. Unbelievable
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