Dairy Queen Grill & Chill

Waited inside 10 minutes for a small cone.

I visited around 9 PM to get some ice cream and was really disappointed with what I received — it was completely melted. I returned to the store to let them know, but as soon as I walked in, all of the employees ran to the back, laughing. Eventually, one employee came out to assist me, but the overall behavior from the staff felt immature and unprofessional

We showed up right before close and it was busy, they were out of something we had asked for but gave great other options and had great service. The burgers were super fresh and really good. A job well done by management and workers.

Staff were extremely helpful as best they could. Got exactly what we ordered!

Good foods, reasonable service.
A little small for eat in.

Good service and better quality than the normal fast food but you pay more for it. Great ice cream, blizzards, sundaes and cakes. Can customize cakes with pictures if you provide 24hrs, will write on cakes for you also.

My mom and I stopped at this location on our way home and our card declined, my mom checked her account but it just wouldn’t work. I believe the girls name was Tana or tannis? She said don’t worry about it and that it’ll be covered. Super sweet girl! Great costumer service goes a long way and you don’t see much of it anymore. Great job! (we did end up going back after getting it figured)

The ice cream was great, service was friendly and quick.
However when we were finishing our icecream the staff grabbed the dirty dusty mats from the floor, hung them over the railing in the restaurant and started to beat them with brooms causing the restaurant to fill with dust while people were still inside eating. Not very hygienic.. one employee did tell another that they should go outside to do that instead of inside but I don't think she listened. We left promptly so didn't see the end.

Found a hair in my burger🤮🤮

Quick
Good refreshments

Atmosphere: 5

Food: 5

Service: 5

Grabbed an ice cream with my daughter. The restaurant was clean, and the staff was friendly. The food was delicious as always! Great place!!

Atmosphere: 5

Food: 5

Service: 5

I was at your location tonight July 31st at approx 8pm. I ordered at your drive thru. My order was for a Medium Banana Split Blizzard. I haven't ordered one of these in years. I was really looking forward to it! I usually order something much smaller and simple. The last time I had a blizzard it was thick and amazing flavor. Tonight was a huge HUGE disappointment! The Blizzard was thin and and flavorless. It had tons of frozen chunks of pineapple and nothing else! I am sorry but this was SAD and disgusting! No sign of any banana at all...not even any flavor! When it was handed to me there was melted sticky mess on the outside of the cup. I was in my vehicle. No napkin was offered. Oh man it was bad. Never again! SAD response from management regarding my review. This is obviously the way you coach your team of employees to make "not what many DQ goers would call a Blizzard". SAD! Do not go to this DQ location in Hampton for a Banana Split Blizzard.

Standard DQ experience, sweet treats, ice cream and burgers.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Banana Split

Wow. This is a small chocolate dipped cone for $5. They have shrunk! Never again!

Atmosphere: 5

Food: 1

Service: 5

Nothing special.
Go find something with more taste!

Atmosphere: 3

Food: 3

Service: 3