DoughBox Wood Fired Pizza & Pasta - Saskatoon

The woman at the counter was nice, but so quiet! The restaurant is nice enough, all it needs to be. Tidy bathrooms. I tried the lunch special, half pizza with drink. The pizza is not good at all... barely anything on it but sauce. I should've been more patient, and waited for Thirteen Pies to open for the day! This one is a swing and a miss for me.

Atmosphere: 3

Food: 1

Service: 3

Update:
After seeing the below review, the Dough Box staff came to me the next time I was in, and offered to make my order free.
The manager went out of his way to collect my feedback and told his staff to correct the issues. Some of them are still a little shoddy with the pasta portions, compared to the past, but there has definitely been a real effort made to improve, and I hope to see that continue.
When they opened, they were stellar , and I hope and believe they are sincerely trying to repeat that level of service, as things fall into the “routine” of running a business after a few years. Also, it’s very clean, which is nice to see.
Satisfied.
Original review:
This place is a bit hit and miss. When they opened, they were incredible. About a year ago, I would have given them 4.5 easily. Like, food was always good, although not really the quality of the first few months, when their linguini with tomato sauce and meatballs was pretty close to Taverna, the fanciest Italian restaurant in the region. We get take out every week.
Last 6 months, it’s been hit and miss, and lately more miss than hit. Staff getting careless or maybe manager/ owner is pressuring them to use less and less ingredients? Pizza has way less toppings , sometimes the pasta boxes are half full, got a box of meatballs and tomato sauce which had like one tablespoon of tomato sauce last month. This week linguini with tomato sauce (large) was half empty when I opened it at home. Two weeks ago, the chicken on the pizza was old and dried out and tasted off- it was clearly way past its prime, like it should have been tossed as waste, but they used it anyway. Pizzas are cut crazy like some slices are normal, some are about 1/32 of the pizza and other slices 1/4 . It’s just a sort of all round staff or management attitude like they are busy, grouchy parents feeding kids they are mad at like people who want to say “- “here, there’s food. I don’t care if you like it; I don’t care if it’s not the same as usual; I don’t care if it’s burnt, or your brother got double, just shut up and be glad you got something.” Which is understandable maybe, when you are a parent, trying to dish up a bunch of demanding kids. It’s not fine when a Business and their staff are getting paid -to prepare a specific dish, of a specific size, in a certain way, according to a recipe, unless directed to Change that recipe by the customer… third time now that I’ve received a half full pasta.
Also, the up charges for “extra” ingredients are insane: pasta that looks pink because it has so little sauce, so they can charge an extra $ for “extra” (normal) amount of sauce. Extra charge for garlic. Like $2 for a pinch of garlic… really ? You can’t make garlic free when it costs like $0.02? Such a shame, really. This place had very good food to start with, I guess to get customers coming. Now they are reducing quality dramatically - not fair practice, and not good business, because the loyal customers will just walk away for a new place, when the food is going downhill. See photo of the half empty pasta box.

Atmosphere: 4

Food: 4

Service: 5

Amazing pizza
Amazing staff
Hemang and bhoomi have magic hands in wood fire pizza
Must try

Atmosphere: 5

Food: 5

Service: 5

Great food and great service by Hemang and Bhumi

Atmosphere: 5

Food: 5

Service: 5

We were so surprised when we tried Doughbox for the first time yesterday—it was so good and the quality of the food we got for the price was definitely worth it! We’ll come back again to try the rest of the menu.

Atmosphere: 5

Food: 5

Service: 5

Est pizza i found in saskatoon

Atmosphere: 5

Food: 5

Service: 4

Great service even better people

Food: 5

In my experience is going downhill... used to be great In the last 2 months they forget to add avocado to the pizza. And just doesn't taste as nice overall. First time I did let them know. This time game over.

After 2 and a half hours of not order we contacted the restaurant. They said it was left outside and admitted not handing us our paid for delivery. Never received a phone call or a rang doorbell. Was not offered a refund and told that there is nothing they can do. Never provided any food or refund. Stole my $70 and hung up.

Edit: after a week, there has been no effort to right this wrong. The business owner avoiding contact. Do Not use their delivery services

That pizza HITS DIFFERENT!!

Atmosphere: 5

Food: 5

Service: 5

Best pizza in town! Hot, fresh, and full of flavor. Will definitely be coming back again!

Atmosphere: 5

Food: 5

Service: 5

Ordered online and delivery was 15 minutes earlier than they projected! Pizza was fresh, light, and not greasy. One of the best pizzas I’ve ever had. Thank you!

Food: 5

Service: 5

Very good 😊 my son loves the pizza 🍕 and pasta is very Good..our # 1 place I must say .

Atmosphere: 5

Food: 5

Service: 5

Really good pizza, if you are looking for wood fire pizza it’s a good option. Must try👍

Atmosphere: 5

Food: 5

Service: 5

I’ve tried many pizza places in Saskatoon, but nothing compares to this wood-fired pizza! The crust is perfectly crispy. The toppings were fresh, and the cheese was perfectly melted.

Atmosphere: 5

Food: 5

Service: 5