Ok everyone! I have a very important review for you readers.
Please be forewarned about The Red Swan Pizza at WestGate Plaza. I strongly warn about accuracy of orders, customer service, and unfortunately cleanliness.
What horrible service!!! I ordered very VERY clearly to start my conversation....2 CHEESE PIZZA, I know what I ordered because I have 2 Halal students. Also many of my students wanted cheese Pizza.
I also ordered, 2 pepperoni and 1 HAWAIIAN. My phone conversation consisted of me repeating myself, as the guy taking the order was not very good at taking orders.
I thought he had the order correct but unfortunately, he had trouble taking the order in many ways. It wasn't only this that was frustrating. I would have been happy for them to offer some sort of compensation, or provide at no charge the 2 cheese that I had ordered. Instead they took the approach of not satisfying the customer, but checking with the employee about placing the order. Because he says he asked 3x to clarify the order it was not his error (he DIDNOT clarify the order 3x) So...they didn't make things right based alone on what he said....just continued to defend their need to be right, rather then protecting their reputation in providing great customer service. If there was any clarifying done between us on the phone, it was about pricing. I spent $100... perhaps justified on an order that would have turned out to be correct. $100 is alot to swallow for the disappointing service, and questionable cleanliness of the food. Also, should they charge 4.95 for delivery service on a $100 order???
Then, there was 2 ants found on one pizza, which they were not even addressing when I called back. So to say the least about our pizza party, I had 2 students unable to eat the pizza, and ants which didn't entice the students. So heads up everyone!
Trevor Reid
I have been a frequent customer of Swan Pizza and have always been impressed with the quality of their food and the friendly service. Their pizzas are consistently delicious, and the staff is always welcoming and attentive.
Sarcaster Love
Amazing Taste & Quality!
Tried Red Swan Pizza recently and absolutely loved it! The crust was perfectly baked with that unique sesame seed edge—something you don’t get everywhere. The toppings were fresh, cheese was generous, and the flavors were spot on. You can really feel the difference in quality compared to regular pizza chains.
Great value for money and fast service too. Definitely going to be my go-to spot for pizza from now on. Highly recommend trying it out if you haven’t yet!
Mohammad Faisal
I ordered Red Swan Pizza for my daughter’s birthday and everyone loved it. The cheese pizza was perfect for the kids and was fresh, tasty, and just right. The service was great and everything was ready on time. I’ll definitely order again!
Waqar
Red Swan Pizza is really good! I tried the Tandoori Chicken pizza, and it was full of flavor with just the right spice. The sesame crust adds a nice crunch and unique taste. I would definitely order again.
happy sidhu
One of the best pizza.
Anmol Hastir
One of the best pizza stores in Saskatoon. The staff is super friendly and best part of their pizza is its always fresh and evenly cooked.
Atmosphere: 5
Food: 5
Service: 5
Vishal Velecha
I, visited so many pizza stores but i want to say vibe of this pizza store is totally different. Adding more, the guy names JASPREET always did warming welcome n made each n every time that order is perfect. At last, he really deserves a raise. KUDDOS TO JAS.
Atmosphere: 5
Food: 5
Service: 5
yuvraj Judge
Very quick service, pizza was so good, and tasty. Thanks jaspreet
Atmosphere: 5
Food: 5
Service: 5
sukhpal dhot
The pizza was absolutely perfect! The crust was crispy yet soft, the sauce had a rich, tangy flavor, and the cheese was perfectly melted. Toppings were fresh and generously added, making every bite a delight. It arrived hot and beautifully presented. Excellent value for money and an unforgettable experience. Highly recommended!
Swan Pizza is always our go-to for quick family meals or hockey team meals, and we always choose the 22nd St location. Staff is so great and pizza is so delicious. Make sure to ask them for a recommendation - they will likely get you out of your comfort zone and you will not regret it!
Vegetarian options: Many fun options for our vegetarians!
Dietary restrictions: Very clearly labelled - we had a tomato allergy and they were so fantastic to work with - worry free!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Pineapple, Spicy Paneer Pizza, Chicken Wings, 11 Create Your Own Keto Uncrust Pizza
Amanpreet Kaur
Excellent customer service. Staff members are so humble in this location and I always ordered pizza from here, nd the sesame seeds are my favorite part of the crust. Affordable and I highly recommend this pizza store!!!!!
Ok everyone! I have a very important review for you readers.
Please be forewarned about The Red Swan Pizza at WestGate Plaza. I strongly warn about accuracy of orders, customer service, and unfortunately cleanliness.
What horrible service!!!
I ordered very VERY clearly to start my conversation....2 CHEESE PIZZA, I know what I ordered because I have 2 Halal students. Also many of my students wanted cheese Pizza.
I also ordered, 2 pepperoni and 1 HAWAIIAN. My phone conversation consisted of me repeating myself, as the guy taking the order was not very good at taking orders.
I thought he had the order correct but unfortunately, he had trouble taking the order in many ways.
It wasn't only this that was frustrating. I would have been happy for them to offer some sort of compensation, or provide at no charge the 2 cheese that I had ordered. Instead they took the approach of not satisfying the customer, but checking with the employee about placing the order. Because he says he asked 3x to clarify the order it was not his error (he DIDNOT clarify the order 3x) So...they didn't make things right based alone on what he said....just continued to defend their need to be right, rather then protecting their reputation in providing great customer service. If there was any clarifying done between us on the phone, it was about pricing. I spent $100... perhaps justified on an order that would have turned out to be correct. $100 is alot to swallow for the disappointing service, and questionable cleanliness of the food. Also, should they charge 4.95 for delivery service on a $100 order???
Then, there was 2 ants found on one pizza, which they were not even addressing when I called back. So to say the least about our pizza party, I had 2 students unable to eat the pizza, and ants which didn't entice the students. So heads up everyone!
I have been a frequent customer of Swan Pizza and have always been impressed with the quality of their food and the friendly service. Their pizzas are consistently delicious, and the staff is always welcoming and attentive.
Amazing Taste & Quality!
Tried Red Swan Pizza recently and absolutely loved it! The crust was perfectly baked with that unique sesame seed edge—something you don’t get everywhere. The toppings were fresh, cheese was generous, and the flavors were spot on. You can really feel the difference in quality compared to regular pizza chains.
Great value for money and fast service too. Definitely going to be my go-to spot for pizza from now on. Highly recommend trying it out if you haven’t yet!
I ordered Red Swan Pizza for my daughter’s birthday and everyone loved it. The cheese pizza was perfect for the kids and was fresh, tasty, and just right. The service was great and everything was ready on time. I’ll definitely order again!
Red Swan Pizza is really good! I tried the Tandoori Chicken pizza, and it was full of flavor with just the right spice. The sesame crust adds a nice crunch and unique taste. I would definitely order again.
One of the best pizza.
One of the best pizza stores in Saskatoon. The staff is super friendly and best part of their pizza is its always fresh and evenly cooked.
Atmosphere: 5
Food: 5
Service: 5
I, visited so many pizza stores but i want to say vibe of this pizza store is totally different. Adding more, the guy names JASPREET always did warming welcome n made each n every time that order is perfect. At last, he really deserves a raise. KUDDOS TO JAS.
Atmosphere: 5
Food: 5
Service: 5
Very quick service, pizza was so good, and tasty. Thanks jaspreet
Atmosphere: 5
Food: 5
Service: 5
The pizza was absolutely perfect! The crust was crispy yet soft, the sauce had a rich, tangy flavor, and the cheese was perfectly melted. Toppings were fresh and generously added, making every bite a delight. It arrived hot and beautifully presented. Excellent value for money and an unforgettable experience. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered veggie pizza that is too tasty and the cheese melted in my mouth and it is fully loaded with veggies.
Atmosphere: 4
Food: 5
Service: 4
The best pizza place in the city , I really like Red Swan pizza and they’re providing on time meals thank you Red
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Paneer Pizza
Best pizza and workers are very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Paneer Tikka Pizza, Spicy Paneer Pizza, Chicken Wings
Swan Pizza is always our go-to for quick family meals or hockey team meals, and we always choose the 22nd St location. Staff is so great and pizza is so delicious. Make sure to ask them for a recommendation - they will likely get you out of your comfort zone and you will not regret it!
Vegetarian options: Many fun options for our vegetarians!
Dietary restrictions: Very clearly labelled - we had a tomato allergy and they were so fantastic to work with - worry free!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Pineapple, Spicy Paneer Pizza, Chicken Wings, 11 Create Your Own Keto Uncrust Pizza
Excellent customer service. Staff members are so humble in this location and I always ordered pizza from here, nd the sesame seeds are my favorite part of the crust.
Affordable and I highly recommend this pizza store!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Paneer Tikka Pizza, Spicy Paneer Pizza, Caesar Salad, Chicken Wings
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