Papa Johns Pizza

9160 US-64, Arlington
(901) 373-2440

Recent Reviews

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hunter holderfield

This location CANNOT get your order right, they have had to send me atleast 10 pizzas out cause they sent the incorrect thing because the staff doesn’t read what the customer wants, I’ve spoken to management and nothing changes…. JUST READ WHAT U ORDERED AND MAKE IT!!!!!

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chocolate Brownie, Extra Large New York Style Pizza

David V

They helped me save money! I ordered from here somewhat frequently, usually for pickup on my way home from work. But a few weeks ago I ordered delivery. The tracker showed the pizzas sat there…and sat there…and sat there. Finally I got a message that they were subcontracting delivery to a third party service, who I can only guess got lost around Idaho, because it took so long.

Things happen, I get it. But a call to the store showed they didn’t care. Submitting a message on the website got no response.
So now I have this cold, dry, bad food a long time later. And a bit more money in my pocket from not ordering there any more.

Food: 1

Service: 1

redbirddraws

I ordered a gluten-free pizza with light cheese on it because I have certain dietary restrictions and my pizza arrived with full cheese on it. I was already annoyed because this actually happens to me a lot. So, I mustered up the courage to file a complaint and when I called to request my pizza be redone, I was told that they could re-make the pizza, but they couldn't do it for free. And I'm sitting here like, "What do they mean? Did I not just pay for the pizza?" It'd be nice if it was done right to begin with and I didn't have to jump through hoops to get something I could actually eat. Now, I just spent about $20 on something I can't stomach with no other options. Thanks a lot, Papa John's.

Dietary restrictions: Gluten-free / light cheese options.

Atmosphere: 2

Food: 1

Service: 2

Autumn Violette

I came here to collect a pickup order and had to wait a few minutes for it to be ready. While I was waiting the workers were SCREAMING profanity and racist remarks to each other. This is the most unprofessional and unwelcoming pizza place by far. I felt unsafe in the building with the terrible things they were saying.

Service: 1

Isabella Blackwell

Got my order refunded smoothly. The women otp has a very polite wonderful attitude. Thank you!!!

Service: 5

Steven Kocsis

This place is a joke.

Atmosphere: 1

Food: 1

Service: 1

Brandy Clay

0 STARS!!!!
They made my order wrong!! Then I get a remake and they call the police????????? Terrible people

Atmosphere: 1

Food: 1

Service: 1

Michael Bailey

Papa John's doesn't want to pay delivery drivers anymore? I specifically was trying to avoid doordash. No thanks, pizza is mediocre anyway.

Atmosphere: 1

Food: 2

Service: 1

Mr. Smith

This place is 3 miles away from my home but they don't deliver to my nice and quiet neighborhood.

Service: 1

Brian Angotti

Great pizza!

Atmosphere: 5

Food: 5

Service: 5

Cameron C

Service and quality have severely dropped. They need new management desperately. Used to be the best in area and now they mess up on almost every order either by shorting toppings or just completely messing up on the order altogether.

Atmosphere: 1

Food: 2

Service: 1

My Name

Pizza was overcooked and had an odd taste to it. The dessert knots were burnt (dark brown to black) on one side.

Atmosphere: 3

Food: 2

Service: 4

zain shukri

It’s good

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Pizza

I know You- Lying

I ordered a pizza to get delivered… portions of my pizza didn’t have toppings.. it’s just bread not even bread with sauce.. it’s impossible that whoever made and cut this pizza didn’t see this huge dry empty portion … the delivery guy was nice… but this place is beyond sorry… first and last time ordering from

Atmosphere: 1

Food: 1

Service: 1

Leigh Ann McIntosh

I have two stars for quick resolution of the issue after complaining
Ordered two pizzas. Both were underdone. One was extremely raw. With uncooked stretchy raw dough.
The local store immediately offered a replacement which I appreciate but overall this was a disappointing experience.
There’s also a hair in the pizza. Didn’t see it until I started looking at this picture. Glad I didn’t eat it.

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