Arlington Sonic delivered a perfect order. Gavin and Garrett run a sharp crew. My burger looked exactly like the photo. Fresh bun. Crisp pickles. Clean onions. No mistakes on my custom order. Pickup was fast and friendly. If you want a Sonic where the managers take pride in the food and the service, this is the one.
Atmosphere: 5
Food: 5
Service: 5
H Man
They brought back the diverery on 🛼 and its the greatest thing ever
Atmosphere: 4
Food: 4
Service: 5
Anita Meyer
Have been going to this Sonic almost once a week for months. The last 2 visits our burgers have not been hot, they were lukewarm like they have been sitting in a warmer...not good. Going to take Sonic off the rotation which is a bummer since when they are hot the burgers are the best.
Atmosphere: 5
Food: 1
Service: 5
Rhonda Smith
Everything was good and made to order. I have found that some Sonics will allow customers to use the restroom facilities but this one was not one of them. When asked if one of us could we were told the gas station had one we could use. Glad my normal Sonic isn't like this.
Food: 5
Service: 4
Melissa A Jones
Food was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Doug Cagle
Fast and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Larry Fray
I only got 2 drinks and an onion ring. But they were on point... and happy to see you as a customer... that goes a long way with me.
Atmosphere: 5
Food: 5
Service: 5
Robert Mobley
These guys get my order wrong every time.
Atmosphere: 4
Food: 4
Service: 1
April Davis
I am writing this review to detail a disappointing experience with both the food quality and customer service at this Sonic location. ​On 10/6, I ordered a Chicken Tender Meal. Upon arriving home, I was highly dissatisfied to find that the chicken tenders appeared old and stale. The fries were also clearly past their prime. I was offered to remake my meal but I declined because while i was home i begin to cook my daughter food. ​I drove back to the location to address the issue. I was informed that I would only be refunded for the tenders and the unused soda, with the staff refusing to refund the entire meal because my daughter had consumed the fries on the way home. ​I believe this policy is unreasonable. Having to drive home, discover the poor food quality, load up my children, and drive back to the restaurant is a significant inconvenience, which was caused entirely by the store serving substandard food. A full refund should have been provided to compensate for the waste of time and the unacceptable meal. ​The combination of serving old food and providing a partial, inconvenient resolution reflects a poor standard of quality and customer care. I hope management addresses both the food preparation standards and the customer resolution process. As I sit in my suv in sonic parking lot. The manager came out at 5:08 pm to the manager. It is now 5:37pm the manager stated he did not see my suv where i have been parked for almost 30 minutes
Atmosphere: 1
Food: 1
Service: 1
Fredrick Grut
Stop putting fish in my cherry limeade please :[ (Photos of the fish below)
The only problem I had with them as they want you to pay 0.20 cent for an extra marinara sauce. Prices are already going up and the least they could do is give you an extra condiment.
Atmosphere: 4
Food: 4
Service: 3
Alisa Goode
Chicken strips were horrible! I’m not sure if they were old or cooked too long!
Atmosphere: 3
Food: 1
Service: 3
Jory Huebel
Love there drinks
Atmosphere: 5
Food: 5
Service: 5
Vincent Goldsby
Since this is a drive-thru place, I didn't give high marks for atmosphere but the food and service were both wonderful
Atmosphere: 3
Food: 5
Service: 5
Sarah Meister
So this is the second time in a row that I've visited this location and placed my order and it never came out. Both times, I only ordered one item. It doesn't take that long to make a drink. Disappointed again.
Arlington Sonic delivered a perfect order.
Gavin and Garrett run a sharp crew. My burger looked exactly like the photo. Fresh bun. Crisp pickles. Clean onions. No mistakes on my custom order. Pickup was fast and friendly.
If you want a Sonic where the managers take pride in the food and the service, this is the one.
Atmosphere: 5
Food: 5
Service: 5
They brought back the diverery on 🛼 and its the greatest thing ever
Atmosphere: 4
Food: 4
Service: 5
Have been going to this Sonic almost once a week for months. The last 2 visits our burgers have not been hot, they were lukewarm like they have been sitting in a warmer...not good. Going to take Sonic off the rotation which is a bummer since when they are hot the burgers are the best.
Atmosphere: 5
Food: 1
Service: 5
Everything was good and made to order. I have found that some Sonics will allow customers to use the restroom facilities but this one was not one of them. When asked if one of us could we were told the gas station had one we could use. Glad my normal Sonic isn't like this.
Food: 5
Service: 4
Food was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly service!
Atmosphere: 5
Food: 5
Service: 5
I only got 2 drinks and an onion ring. But they were on point... and happy to see you as a customer... that goes a long way with me.
Atmosphere: 5
Food: 5
Service: 5
These guys get my order wrong every time.
Atmosphere: 4
Food: 4
Service: 1
I am writing this review to detail a disappointing experience with both the food quality and customer service at this Sonic location.
​On 10/6, I ordered a Chicken Tender Meal. Upon arriving home, I was highly dissatisfied to find that the chicken tenders appeared old and stale. The fries were also clearly past their prime. I was offered to remake my meal but I declined because while i was home i begin to cook my daughter food.
​I drove back to the location to address the issue. I was informed that I would only be refunded for the tenders and the unused soda, with the staff refusing to refund the entire meal because my daughter had consumed the fries on the way home.
​I believe this policy is unreasonable. Having to drive home, discover the poor food quality, load up my children, and drive back to the restaurant is a significant inconvenience, which was caused entirely by the store serving substandard food. A full refund should have been provided to compensate for the waste of time and the unacceptable meal.
​The combination of serving old food and providing a partial, inconvenient resolution reflects a poor standard of quality and customer care. I hope management addresses both the food preparation standards and the customer resolution process. As I sit in my suv in sonic parking lot. The manager came out at 5:08 pm to the manager. It is now 5:37pm the manager stated he did not see my suv where i have been parked for almost 30 minutes
Atmosphere: 1
Food: 1
Service: 1
Stop putting fish in my cherry limeade please :[
(Photos of the fish below)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The only problem I had with them as they want you to pay 0.20 cent for an extra marinara sauce. Prices are already going up and the least they could do is give you an extra condiment.
Atmosphere: 4
Food: 4
Service: 3
Chicken strips were horrible! I’m not sure if they were old or cooked too long!
Atmosphere: 3
Food: 1
Service: 3
Love there drinks
Atmosphere: 5
Food: 5
Service: 5
Since this is a drive-thru place, I didn't give high marks for atmosphere but the food and service were both wonderful
Atmosphere: 3
Food: 5
Service: 5
So this is the second time in a row that I've visited this location and placed my order and it never came out. Both times, I only ordered one item. It doesn't take that long to make a drink. Disappointed again.
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