My family and I enjoy whataburger. It is one of our family favorites, so we looked this one up because it was the closes. But boy did we regret ever stopping here. From a distance it looks clean, but the tables were dirty and we stopped in during the morning hours and it was not busy. It took 30 minutes plus to finally get our order. When she brought out our food, she had the attitude of not wanting to be there nor serve. All whataburger places offer condiments after bring your food out but not here. We had to go up to the counter and ask for them. Then we asked for honey, no honey, but wanted to charge me $ for honey mustard (that I did not want). Even after telling them they can keep the change when I payed for my meal. Our meal was cold, was not made right and didn't get the stuff that was suppose to come with the meal.
Atmosphere: 1
Food: 1
Service: 1
Anita Webster
My first visit since they op
Food: 5
Service: 5
David Lee
Don't believe the hours. Definitely not 24 hrs. Second time coming thru and closed at 5:30 am. Employees are here, just not serving customers.
Service: 1
K.L. Wilmore
Breakfast is advertised as starting at 11p - we arrived after 6 hours on the road at 11:47p and was told we would have to wait 15-20m for a breakfast bowl. Has to be a Memphis area disconnect. Dont have this issue in Nashville or Knoxville.
Samuel Landaverde
waited 20 minutes and no one came to the counter to take the order
Atmosphere: 1
Food: 1
Service: 1
Courtney Sanders
I dislike the way they make the basic burger but everything else on the menu so far that I have tried has been delicious. I think I will try the standard burger again
Atmosphere: 4
Food: 4
Service: 5
Khristopher Don
Do not! And I repeat Do not eat at this What-A-Burger in Arlington,TN. My wife and I found a piece of reddish/purple weave/hair in our food. Whomever was making the sandwiches it was their hair. I am going to officially file a complaint with Corporate and I will return tomorrow morning to speak with a manager. I cannot believe I found a piece of purple/red color hair/weave in my food! How disgusting. I drove across town to come to this specific What-A-Burger because it always seem to have great food and service. Tonight was awful. Furthermore, the fries were stale. I asked for fresh fries and the young man with the afro said loudly, "these fries are not stale, I'm cooking all the fries fresh". That was true, but the lady at the front counter and I both agreed it was probably old grease. I am just in disbelief as this What-A-Burger is located in the subrbuan part of Memphis. Will not return. Again, Whomever hair it is should be easy to identify.
Atmosphere: 1
Food: 1
Service: 1
Scott Cook
I have been waiting for 30 min on my food and just for them to get it wrong...will never come to this location again.
Burgers aren’t worth the expensive prices. Fries were cold so sent back..
Atmosphere: 3
Food: 2
Service: 3
Jon
Bad customer service. And food all is cold . Don’t waste your money and go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Orlando Olivares
The food was great, but it was disappointing that all the tables were dirty. There wasn’t much staff around, so we had to clean the table ourselves before eating
Service is horrible!! A take-out order with a particular time window took >30 minutes longer to make than the estimate, and items were missing. There are at least 2 “Family Members” whose job must be to stand around and do nothing. No apologies for the missing items, just, “I think we’re out of that?” They were not out.
Dirty tables in dining room
Atmosphere: 1
Food: 2
Service: 4
They were out of pickles for burgers
Atmosphere: 5
Food: 4
Service: 5
My family and I enjoy whataburger. It is one of our family favorites, so we looked this one up because it was the closes. But boy did we regret ever stopping here. From a distance it looks clean, but the tables were dirty and we stopped in during the morning hours and it was not busy. It took 30 minutes plus to finally get our order. When she brought out our food, she had the attitude of not wanting to be there nor serve. All whataburger places offer condiments after bring your food out but not here. We had to go up to the counter and ask for them. Then we asked for honey, no honey, but wanted to charge me $ for honey mustard (that I did not want). Even after telling them they can keep the change when I payed for my meal. Our meal was cold, was not made right and didn't get the stuff that was suppose to come with the meal.
Atmosphere: 1
Food: 1
Service: 1
My first visit since they op
Food: 5
Service: 5
Don't believe the hours. Definitely not 24 hrs. Second time coming thru and closed at 5:30 am. Employees are here, just not serving customers.
Service: 1
Breakfast is advertised as starting at 11p - we arrived after 6 hours on the road at 11:47p and was told we would have to wait 15-20m for a breakfast bowl. Has to be a Memphis area disconnect. Dont have this issue in Nashville or Knoxville.
waited 20 minutes and no one came to the counter to take the order
Atmosphere: 1
Food: 1
Service: 1
I dislike the way they make the basic burger but everything else on the menu so far that I have tried has been delicious. I think I will try the standard burger again
Atmosphere: 4
Food: 4
Service: 5
Do not! And I repeat Do not eat at this What-A-Burger in Arlington,TN. My wife and I found a piece of reddish/purple weave/hair in our food. Whomever was making the sandwiches it was their hair. I am going to officially file a complaint with Corporate and I will return tomorrow morning to speak with a manager. I cannot believe I found a piece of purple/red color hair/weave in my food! How disgusting. I drove across town to come to this specific What-A-Burger because it always seem to have great food and service. Tonight was awful. Furthermore, the fries were stale. I asked for fresh fries and the young man with the afro said loudly, "these fries are not stale, I'm cooking all the fries fresh". That was true, but the lady at the front counter and I both agreed it was probably old grease. I am just in disbelief as this What-A-Burger is located in the subrbuan part of Memphis. Will not return. Again, Whomever hair it is should be easy to identify.
Atmosphere: 1
Food: 1
Service: 1
I have been waiting for 30 min on my food and just for them to get it wrong...will never come to this location again.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Our go to for a simple and quick meal.
Atmosphere: 5
Food: 5
Service: 5
Burgers aren’t worth the expensive prices. Fries were cold so sent back..
Atmosphere: 3
Food: 2
Service: 3
Bad customer service. And food all is cold . Don’t waste your money and go somewhere else
Atmosphere: 1
Food: 1
Service: 1
The food was great, but it was disappointing that all the tables were dirty. There wasn’t much staff around, so we had to clean the table ourselves before eating
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Bacon & Cheese Whataburger Whatameal
Service is horrible!! A take-out order with a particular time window took >30 minutes longer to make than the estimate, and items were missing. There are at least 2 “Family Members” whose job must be to stand around and do nothing. No apologies for the missing items, just, “I think we’re out of that?” They were not out.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: French Fries
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