Great Fast customer service and fresh food!! Antonio was very respectful and helpful with choosing the correct items. Justin suggested great options so I could taste several flavors. Awesome staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Wings
Jan N
Order was wrong, food was just ok nothing special staff was not very helpful with menu options definitely upcharged for a custom order one and done do yourself a favor go elsewhere...
Atmosphere: 1
Food: 2
Service: 1
Michael Balak
I showed up to the location at 10:45 ordered 2 combos and didn’t leave until 11:15. The fountain bar was taken apart, I brought that to the team’s attention. I was told to “wait a sec” after it was put together. There was no acknowledgment of it being ready. When I received my order, no acknowledgment of time it took or for coming in.
I thought that maybe it was busy but it was just me and small child in the lobby. Only one other uber eats came in while I was onsite.
Atmosphere: 1
Service: 1
Randal Huey
Couldn’t get anybody to answer phone for order. Once I arrived there were no customers in the store. Staff acted like I was putting them out by placing order. Terrible service!
Atmosphere: 1
Food: 3
Service: 1
Kelsey Jones
45 min wait. Mold in multiple locations as seen in the picture. Keep being told wrong amount of time until order is ready.
Atmosphere: 1
Food: 1
Service: 1
Doran \u0026 Amber Rice
Horrible service 8/31/25 at 1845 Barely acknowledged Two people In the kitchen I saw three employees get into a Range Rover to deliver food. It’s the weekend more people should be working the kitchen Ridiculous Check the camera 5 people walked out that were in line
Atmosphere: 1
Food: 4
Service: 1
Robyn Blackmon
It's pretty new but kinda gloomy inside. My husband and myself got our own 10 piece wing combo. Didn't care for them much for the wings. They weren't seasoned, just deep fried and tossed in a sauce or rub. They were okay, but just didn't live up to our expectations. The lady that appeared to be the supervisor or manager was very nice. She was cleaning and singing while taking orders and everything else.
Atmosphere: 4
Food: 3
Service: 3
STUART WESTMORELAND
Is this for real? I mean is this really happening? There is no way this place is still in business after a week! I see all the reviews and I’m shocked that NOTHING has changed! This was my first time and I called in on my way in to town. I was on hold for 31 minutes and pulled in thinking they must be understaffed and some poor worker is running his/her tail off and couldn’t answer. Nope!!! 6 people are standing around on their phone and it took me asking if they even wanted my business for one to approach the counter!! I was litterally laughing! Cars are sitting all over the parking lot waiting on food that will never come! Like for real! They will die of malnutrition before a wing comes out of those doors! Oh so I might tell you that he told me that “ I don’t give a shit about cooking no wings tonight for this place. So I rather you just get on out!” In the spirit of being hungry and not looking for confrontation with a kid that works at wing stop, I went to chipotle! I was greeted like their lives depended on me showing up! I even got some extra meat on my Burrito Bowl! So anyway, if Wingstop ever got bored and read the reviews this place is getting and said, “I should check that place out.” they would prolly be able to serve this nice community here and do well! But it’s obvious they either don’t care, or don’t know! Either way, there is no excuse! One is just as bad as the other. Meanwhile your place is being ran in to the ground and your losing customers all together that will never dine at any location ever again! Y’all’s wings have gone to crap anyway so ain’t a hard decision after being insulted the last time I even decided to settle for your wings! So Thansk for the referral to the Wing shack!
Tom James
Service = Terrible and unorganized. Pickup order created online. Order submitted - 8:12pm Estimated ready time - 15-21 mins Arrived - 8:35pm Handed order - 9:40pm Best part was watching customers walk in, place their order in-store and walk out before me AND when I got to the car, they shorted me 5 wings. Can’t make this stuff up
Atmosphere: 2
Food: 2
Service: 1
Brett Murphy
Ordered food online and it said it would be ready in 16-21 minutes. I ordered at 6:42 and arrived at 7:00. There were several people waiting for orders with one person advising they placed their order at 4:00 to be ready at 6:45. They finally got their food at 7:10. All of this while the manager sat in the back corner not even trying to help the employees get food out to guests. I finally received my food at 7:30…48 minutes after ordering and 27 minutes after when they said it would be ready. I now see why the reviews for this restaurant are low because management doesn’t even care to get up and help to ensure guests are taken care of. Very poorly run restaurant. Get someone that cares about getting the food to the guests in the time you say it’ll be or at least gets up to show some hospitality to the guests waiting forever for their food.
Update: I’ve ordered 3 times since this review and switched it from 1 star to 5 stars. The last 3 times my pick up order was ready when it said it would. Staff is very hospitable. I check my bag every time and today I was missing a 6 piece wing. The employee apologized and got it for me by the time I was done filling up my drinks.
Been ordering twice a wk lately minimum of 20 wings . Tonight they guy tells me despite the add saying 20$ that my total is 26$ when I have ordered it the same way for months now. Lost my business completely.. stay away ho across the street to wing guru
Twin turbskis 420 Onmeth
I placed my order ahead when I got there still waited 30 more minutes for 20 wings and fries total wait time 1 hr
Atmosphere: 2
Food: 2
Service: 1
Timya Broome
• Great Customer Service • Clean public Restrooms • Fresh Food in a timely Manner
Antonio & His team were very friendly, Gave good recommendations on food choices . I will be back .
Atmosphere: 5
Food: 5
Service: 5
Jaiden Bufford
I came over to Wingstop at 10:50 pm and the staff was great. They were attentive to my needs and the service was great! I was able to get my food in a timely manner as well. To add on, the food was great I would totally recommend going to this Wingstop in Arlington they are top-notch for sure.
Atmosphere: 5
Food: 5
Service: 5
Hunter McCrary
walked in placed my order then was told we don't except cash. I thought this was American and Tennessee has laws against this, never going to a place to eat that doesn't except legal tender.
Great Fast customer service and fresh food!! Antonio was very respectful and helpful with choosing the correct items. Justin suggested great options so I could taste several flavors. Awesome staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Wings
Order was wrong, food was just ok nothing special staff was not very helpful with menu options definitely upcharged for a custom order one and done do yourself a favor go elsewhere...
Atmosphere: 1
Food: 2
Service: 1
I showed up to the location at 10:45 ordered 2 combos and didn’t leave until 11:15. The fountain bar was taken apart, I brought that to the team’s attention. I was told to “wait a sec” after it was put together. There was no acknowledgment of it being ready. When I received my order, no acknowledgment of time it took or for coming in.
I thought that maybe it was busy but it was just me and small child in the lobby. Only one other uber eats came in while I was onsite.
Atmosphere: 1
Service: 1
Couldn’t get anybody to answer phone for order. Once I arrived there were no customers in the store. Staff acted like I was putting them out by placing order. Terrible service!
Atmosphere: 1
Food: 3
Service: 1
45 min wait. Mold in multiple locations as seen in the picture. Keep being told wrong amount of time until order is ready.
Atmosphere: 1
Food: 1
Service: 1
Horrible service 8/31/25 at 1845
Barely acknowledged
Two people In the kitchen
I saw three employees get into a Range Rover to deliver food. It’s the weekend more people should be working the kitchen
Ridiculous
Check the camera 5 people walked out that were in line
Atmosphere: 1
Food: 4
Service: 1
It's pretty new but kinda gloomy inside. My husband and myself got our own 10 piece wing combo. Didn't care for them much for the wings. They weren't seasoned, just deep fried and tossed in a sauce or rub. They were okay, but just didn't live up to our expectations. The lady that appeared to be the supervisor or manager was very nice. She was cleaning and singing while taking orders and everything else.
Atmosphere: 4
Food: 3
Service: 3
Is this for real? I mean is this really happening? There is no way this place is still in business after a week! I see all the reviews and I’m shocked that NOTHING has changed! This was my first time and I called in on my way in to town. I was on hold for 31 minutes and pulled in thinking they must be understaffed and some poor worker is running his/her tail off and couldn’t answer. Nope!!! 6 people are standing around on their phone and it took me asking if they even wanted my business for one to approach the counter!! I was litterally laughing! Cars are sitting all over the parking lot waiting on food that will never come! Like for real! They will die of malnutrition before a wing comes out of those doors!
Oh so I might tell you that he told me that “ I don’t give a shit about cooking no wings tonight for this place. So I rather you just get on out!” In the spirit of being hungry and not looking for confrontation with a kid that works at wing stop, I went to chipotle! I was greeted like their lives depended on me showing up! I even got some extra meat on my Burrito Bowl!
So anyway, if Wingstop ever got bored and read the reviews this place is getting and said, “I should check that place out.” they would prolly be able to serve this nice community here and do well! But it’s obvious they either don’t care, or don’t know! Either way, there is no excuse! One is just as bad as the other. Meanwhile your place is being ran in to the ground and your losing customers all together that will never dine at any location ever again! Y’all’s wings have gone to crap anyway so ain’t a hard decision after being insulted the last time I even decided to settle for your wings! So Thansk for the referral to the Wing shack!
Service = Terrible and unorganized.
Pickup order created online.
Order submitted - 8:12pm
Estimated ready time - 15-21 mins
Arrived - 8:35pm
Handed order - 9:40pm
Best part was watching customers walk in, place their order in-store and walk out before me AND when I got to the car, they shorted me 5 wings. Can’t make this stuff up
Atmosphere: 2
Food: 2
Service: 1
Ordered food online and it said it would be ready in 16-21 minutes. I ordered at 6:42 and arrived at 7:00. There were several people waiting for orders with one person advising they placed their order at 4:00 to be ready at 6:45. They finally got their food at 7:10. All of this while the manager sat in the back corner not even trying to help the employees get food out to guests. I finally received my food at 7:30…48 minutes after ordering and 27 minutes after when they said it would be ready. I now see why the reviews for this restaurant are low because management doesn’t even care to get up and help to ensure guests are taken care of. Very poorly run restaurant. Get someone that cares about getting the food to the guests in the time you say it’ll be or at least gets up to show some hospitality to the guests waiting forever for their food.
Update: I’ve ordered 3 times since this review and switched it from 1 star to 5 stars. The last 3 times my pick up order was ready when it said it would. Staff is very hospitable. I check my bag every time and today I was missing a 6 piece wing. The employee apologized and got it for me by the time I was done filling up my drinks.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Been ordering twice a wk lately minimum of 20 wings . Tonight they guy tells me despite the add saying 20$ that my total is 26$ when I have ordered it the same way for months now. Lost my business completely.. stay away ho across the street to wing guru
I placed my order ahead when I got there still waited 30 more minutes for 20 wings and fries total wait time 1 hr
Atmosphere: 2
Food: 2
Service: 1
• Great Customer Service
• Clean public Restrooms
• Fresh Food in a timely Manner
Antonio & His team were very friendly, Gave good recommendations on food choices . I will be back .
Atmosphere: 5
Food: 5
Service: 5
I came over to Wingstop at 10:50 pm and the staff was great. They were attentive to my needs and the service was great! I was able to get my food in a timely manner as well. To add on, the food was great I would totally recommend going to this Wingstop in Arlington they are top-notch for sure.
Atmosphere: 5
Food: 5
Service: 5
walked in placed my order then was told we don't except cash. I thought this was American and Tennessee has laws against this, never going to a place to eat that doesn't except legal tender.
Atmosphere: 1
Food: 1
Service: 1
Loading...