East Coast Wings + Grill

Walked over after being told Red Koi had a 25 min wait. Waited 10 min for a hostess to appear. Waited another 10 for a table to be bussed. Table was still sticky in spots. Waited another 15 min for a server to take drinks. Food was okish... kids didn't finish mac and cheese, which they totally love. Boneless wings felt small (think nugget size). The only time service was prompt was when we asked for the check. Not a recommendation for father's day.

Our server was Sophie W. She was great

Sunday June 1, 2025, 2pm. I took a trip to Memphis for a few days with family and we all decided to stop in for a meal on our way back home. We were very excited initially as it seemed like a good place to get a quick drink and some food where everyone could find something they would enjoy. I ordered a cheddar bacon burger. It sounded delish and I was very excited about it. I asked for my condiments to be mustard, ketchup and pickles, this is a very standard cheeseburger selection. My burger came out and it had lettuce, tomato and mayo. I politely informed the server that I had ordered ketchup, mustard and pickle, she apologized and promised to correct the situation. All good up to this point; however, this is where things begin to go awry. My fiancé, at the same time orders another drink and the waitress takes the order back with the messed up food. Waitress brings her a drink; however, it was not even close to what was ordered so the waitress apologized, we told her it was fine we would keep the drink, if she didn't mind bringing us the one we ordered originally. I drank the messed up drink and she promised to bring a new drink out to her. Now I'm a chef by trade and I know whenever I'm being played by another cook. My first indication was the most obvious, the server came back five minutes later with a cheeseburger that was obviously the same burger that I had sent back. I knew this because not only had it come out in a short amount of time, but there was still mayo on the burger. I informed the waitress again of my order and she promised this time it would be taken care of. By the fourth failed attempt at making what should have been a very simple cheeseburger; presumably the baseline recipe for most restaurants, I told the server that I no longer wanted the burger at all and to just tell the cook to let it go. As we were getting ready to leave, we were voicing our complaints to each other and an employee who was bussing a nearby table overheard us and asked us what was wrong. I told her I didn't want to talk to anyone, and i just wanted to go; however, she pressed the issue and said she was deeply concerned so we informed her of what had happened and she said it was unacceptable and she would go find the manager because I needed to discuss this with them and I agreed to do so. However, about ten minutes later she returned and asked if they had taken the burger off of the ticket and I explained that they had because I told them I no longer wanted it. She proceeded to tell me that the manager was out and didn't have time to come to our table. I've managed restaurants on several occasions and I've never had a smoke break that was more important than correcting a poor experience with a customer who's burger was messed up four different times. Needless to say, we were all appalled at this discovery and will NEVER be back nor will we ever recommend this place to anyone heading this way from Arkansas or anywhere else for that matter. I'd unfortunately rate this place a 0 if I could, and that sucks. This whole experience was exhausting, weird and completely ridiculous given the circumstances. The only smile that came from the whole ordeal was the realization at some point that my fiancé never got her drink she was promised. We actually realized not only did she not get her drink, but had to drink the ice from her previous drink because she did not bring the right drink and my fiancé voiced her disgust with this drink.

Excellent place quiet

Good food,pleasant service

They added a 18% gratuity to my order bc I ordered after 9:30 i placed my order at 9:32 only after they put me on hold for 5 minutes.

No thanks. I will pass

Atmosphere: 2

Food: 2

Service: 2

Well this is the chicken Philly pictured if that doesn’t tell you enough… the chicken to bread ratio was very off..wings are cold; unfortunately won’t be coming back. Service also took >20 min each time we wanted to order a drink.

Atmosphere: 4

Food: 2

Service: 3

Had to ask several times about our food. Appetizer came out cold. Waited over almost 1.5 hrs for our meals ( 2 burgers, salad, wrap) and everyone else that came in later was receiving their food.

Atmosphere: 2

Food: 2

Service: 1

Never answered the phone. Called several times and no answer. For a first time customer, it’s not a good look!

East Coast Wings is hands-down one of the best spots for wings in town! If you're a wing enthusiast, this place has everything you could ask for, with a variety that sets it apart from other wing joints. They offer an impressive selection of flavors and sauces, each one better than the last. From sweet and tangy to spicy and savory, there's something for every taste bud.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Five Wings & Side, Mango Habanero, Lemon Pepper Wings, Wings, Buffalo Chicken Wrap

Nastiest wings ever ! Big fat hormone wings and real soggy . Wouldn’t recommend these wings to a dog . 0/10 do not recommend

Food: 1

I didn't eat in the restaurant. Wings were fine though.

Atmosphere: 3

Food: 3

Service: 3

Great food! Our Waiter, Scott, was awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Chicken Wrap

Scott went above and beyond tonight!

Atmosphere: 5

Food: 5

Service: 5