Wendy's
5998 Stage Rd, Bartlett
(901) 386-6190
Recent Reviews
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Went through drive thru..Ordered a fry and got 11 frys in container. No straws for my drinks or napkins either...
Atmosphere: 1
Food: 1
Service: 1
Cold food and mass confusion due to receiving half the order.at the window then being told to pull past the window . 30 min to receive full order . No spoon for frosty. Covid is gone excuses are running thin.
Also language should be professional.
Thank you for my cold food .
Atmosphere: 1
Food: 1
Service: 2
Every single time I come to this location they leave the bacon off my chicken club sandwich. ITS A CLUB SANDWICH!!!
Atmosphere: 1
Food: 1
Service: 1
After being turned away next door at KFC, I went to Wendy’s hoping for a better experience. I ordered two sandwich combos and specifically asked for fresh fries. The staff acknowledged the request and asked me to pull over to wait — which I did, for 10 full minutes.
Imagine my frustration when I got home and opened the bag, only to find that the fries were clearly not fresh. The container was mostly filled with crumbs and over-fried bits — not even enough to count as a proper portion. It honestly looked like the bottom of the fryer. If they couldn’t give me fresh fries, they should’ve just said so instead of having me waste my time waiting for nothing.
To make matters worse, both sandwiches were thrown together so poorly, it made me question if anyone in the kitchen actually cared about the quality of the food they’re serving.
After a long day and a disappointing experience at KFC, this was the last thing I needed. At the very least, I expected to get what I paid for — and that didn’t happen here.
Do better, Wendy’s.
Atmosphere: 1
Food: 2
Service: 1
Was there this morning no one came to the speaker so I pull to the window the girl walked passed and jus looked at me and I still waited a minute she never came to the window sad people want a job but never work!
Stop sending out cold food. All the time!
Atmosphere: 1
Food: 1
Service: 1
Help is needed here. They has me to pull up and wait for my order then forgot it
Received raw food called it in and still have gotten a call back been a whole week
Atmosphere: 1
Food: 1
Service: 1
Food was hot and fresh
Atmosphere: 4
Food: 4
Service: 4
They tried to short change me $5 and succeeded in shorting me on a dipping sauce for nuggets meaning.
I got zero sauce.
The more places I go, the more places I won't be back to these days
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Ordered a couple of kids cheeseburgers with fries as I was wanting to get some things for the grands since I was on my way to watch them for the weekend. When I got to the house I noticed I only received one fry, and one of the cheeseburgers had no cheese on it. The young woman at the counter was nice, I don’t put the blame on her.
Atmosphere: 3
Food: 2
Service: 2
Not worth the $$$$
Atmosphere: 2
Food: 2
Service: 2
On Friday December 13,2024, I used the mobile app to place my order. I ordered a Dave's double with no onion and no lettuce, a Dave's single with no lettuce and no ketchup and 2 large bowls of chili. I received a Dave's double with onion on it and a Dave's single with ketchup on it. This location needs to pay pay attention to the order tickets closer. People customize their order for a reason. Some people are allergic to onion and ketchup.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chili, French Fries
Everything was cold yuk
Atmosphere: 2
Food: 1
Service: 2
I went to day at 10:45Am and ordered a Biggie bag Bacon double and when i got to work to eat, I see the sandwich had 1 patty and no bacon!!! If I pay in full I also want my sandwich in full!!! I called the store to notify the manager and this is all she said: Wendys, and hung up on me!!! A very unprofessional woman!!! Not going back!! Your customer service after a certain time has become very poor and that sucks!!! Not recommneded to go!!!
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