wings suck & service bad. Will never go back. I use to eat here every Friday. it's fallen off a cliff about 3 years ago. gave them one lore chance and they failed spectacularly.
Kolin Timothy Zuver
Do not go to the one in Ann Arbor Michigan, I was waiting for 45 minutes and they told me 15 to 25 while my family got theirs before me, beyond pissed off, thank you for making my first time there awful
Mari Ulmer
I gave this place a try when a new location opened near me, got horrible food. Said okay they are new they are busy. Just ordered again after like a year and it’s even worse. App said it would be an hour, we go to pick up and food is stone cold. Veggies are wrapped in a napkin and sauce all over the inside of the bag! Lancaster, Pa Wingstop is the worst
Renee Carter
Nasty attitude
Service: 1
Lakeshia marie
Attitude terrible and don’t recommend. Customer service should be everything and it’s not. If I could go to another location I would
Atmosphere: 1
Food: 3
Service: 1
Honii
Started out good. Now I wouldn’t recommend anyone eat here. employees lazy and don’t want to work. System shut down at 11:30 pm when it doesn’t close until 1 am. Just close the location at this point.
Atmosphere: 1
Food: 3
Service: 1
zain shukri
Just wing
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 10 PC Wing Combo
Christopher Wright
I went to pick up an order and instead of greeting me and seeing what I needed, the girl yelled at me from the kitchen. Then when she couldn’t understand me she decided the best course of action was to stay in the kitchen and get an attitude. Not only that, but she in no way, shape, or form tried to help solve the problem with my order. Apparently I gave the wrong first name but after correcting my mistake she still acted as if she couldn’t understand a word I was saying. Probably because she refused to approach the counter and interact with her customer. Very rude, very unprofessional, should be coached, trained, and developed to serve customers better. No one is forcing her to work in customer service so quitting is always an option. Don’t take out on customers that you don’t like your job.
Atmosphere: 1
Food: 5
Service: 1
Waylon Thomas
Quick n easy mobile order pickup. Chicken cooked and sauced well.
First time having Wingstop. I walked in and the employees were huddled around each other and one of them turned around and looked at me then turned back to their conversation. It took another employee turning around a few minutes later before I got service. I ordered off the app and was just there to pick it up, I arrived right at the 16 minute finish time the app suggested. I ate in the parking lot. The tenders were soggy like they sat in the sauce for way too long and the fries had a few good ones but they were mostly tiny slivers of potato that looked like they were scraped the bottom of the bag. The tenders tasted old. No plasticware, no napkins. Based solely on the bad service I won’t go here again. This being my first time I don’t get why everyone rants and raves about this place. Mediocre food and terrible service.
Atmosphere: 1
Food: 1
Service: 1
Terry Wright
Great
Atmosphere: 5
Food: 5
Service: 5
Joe Mundt
Tried to order on Sunday, no orders were being taken. Ordered on Monday and they forgot half our order. Tried to call and it went straight to a full voicemail box. Absolutely worst customer service. Don’t order from the Clayton Wingstop
Angelina Martinez
Ordered 150 boneless wings and was only given 8 sauces. When I called to complain. The manager tried to tell me that fifteen wings can be covered by one container of sauce. I hung up. Also only got two containers of veggies when I was supposed to get six. They put them in a bigger container, making it look like they gave you more when they don't. very disappointed. Wanted to give the west central cheerleaders a great meal before their first away football game and it was completely a bust. Not enough sauce. Not enough ranch.
Tammy Naumer Weidinger
I did not get the correct order and they don’t answer their phone….EVER.
wings suck & service bad. Will never go back. I use to eat here every Friday. it's fallen off a cliff about 3 years ago. gave them one lore chance and they failed spectacularly.
Do not go to the one in Ann Arbor Michigan, I was waiting for 45 minutes and they told me 15 to 25 while my family got theirs before me, beyond pissed off, thank you for making my first time there awful
I gave this place a try when a new location opened near me, got horrible food. Said okay they are new they are busy. Just ordered again after like a year and it’s even worse. App said it would be an hour, we go to pick up and food is stone cold. Veggies are wrapped in a napkin and sauce all over the inside of the bag! Lancaster, Pa Wingstop is the worst
Nasty attitude
Service: 1
Attitude terrible and don’t recommend. Customer service should be everything and it’s not. If I could go to another location I would
Atmosphere: 1
Food: 3
Service: 1
Started out good. Now I wouldn’t recommend anyone eat here. employees lazy and don’t want to work. System shut down at 11:30 pm when it doesn’t close until 1 am. Just close the location at this point.
Atmosphere: 1
Food: 3
Service: 1
Just wing
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 10 PC Wing Combo
I went to pick up an order and instead of greeting me and seeing what I needed, the girl yelled at me from the kitchen. Then when she couldn’t understand me she decided the best course of action was to stay in the kitchen and get an attitude. Not only that, but she in no way, shape, or form tried to help solve the problem with my order. Apparently I gave the wrong first name but after correcting my mistake she still acted as if she couldn’t understand a word I was saying. Probably because she refused to approach the counter and interact with her customer. Very rude, very unprofessional, should be coached, trained, and developed to serve customers better. No one is forcing her to work in customer service so quitting is always an option. Don’t take out on customers that you don’t like your job.
Atmosphere: 1
Food: 5
Service: 1
Quick n easy mobile order pickup. Chicken cooked and sauced well.
Atmosphere: 5
Food: 5
Service: 5
Very slow workers
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: 10 PC Wing Combo
Restaurantji Recommends
First time having Wingstop. I walked in and the employees were huddled around each other and one of them turned around and looked at me then turned back to their conversation. It took another employee turning around a few minutes later before I got service. I ordered off the app and was just there to pick it up, I arrived right at the 16 minute finish time the app suggested. I ate in the parking lot. The tenders were soggy like they sat in the sauce for way too long and the fries had a few good ones but they were mostly tiny slivers of potato that looked like they were scraped the bottom of the bag. The tenders tasted old. No plasticware, no napkins. Based solely on the bad service I won’t go here again. This being my first time I don’t get why everyone rants and raves about this place. Mediocre food and terrible service.
Atmosphere: 1
Food: 1
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Tried to order on Sunday, no orders were being taken. Ordered on Monday and they forgot half our order. Tried to call and it went straight to a full voicemail box. Absolutely worst customer service. Don’t order from the Clayton Wingstop
Ordered 150 boneless wings and was only given 8 sauces. When I called to complain. The manager tried to tell me that fifteen wings can be covered by one container of sauce. I hung up. Also only got two containers of veggies when I was supposed to get six. They put them in a bigger container, making it look like they gave you more when they don't. very disappointed. Wanted to give the west central cheerleaders a great meal before their first away football game and it was completely a bust. Not enough sauce. Not enough ranch.
I did not get the correct order and they don’t answer their phone….EVER.
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