McDonald's

410 Old Hickory Blvd, Brentwood
(615) 331-5928

Recent Reviews

DP

The price on the sign outside is lower than what they actually charge you in the drive thru. Effing crooks.

Simon Bethlehem

Ordered one item, was asked to pull ahead and wait. There was no one else in line behind me. So instead of waiting at the window they made some poor employee walk out my order in the rain.

j Knight

This McDonalds is a sorry excuse for a McDonalds. They make mistakes with no cornern or ownership. and then tell you what they are not gonna do instead of finding a solution for the customer. They got so many things wrong with our order and we just asked for l the food to made correctly and was refused to do so. I asked for a refund since they would not replace my order and Jose the manager on duty refused do that as well. I asked for the owner/operator's number and the one that was given went to a voicemail box that was full. Save yourself the trouble and go to a better McDonalds down the street on Nolensville Rd where they have a better attitude and do not ignore you when you walk up to the counter.

Recommended dishes: Quarter Pounder Hamburger, Chicken Mcnuggets, Strawberry & Crème Pie, World Famous Fries

Blake Gregory

This location Always has the most freshest tasting food thanks for taking pride in your work yall! ‘

Atmosphere: 5

Food: 5

Service: 5

Madeline Cintron

We been coming to this McDonald’s for a while now is together with the gas station is a plus the service is very good but this morning I went with my daughter and order through the mobile order and I understand it was a busy morning being Sunday but my daughter order a big breakfast and we made the mistake not saying we want it with hotcakes when we went to pickup the order the lady that give us the order give us the food in a bad way I told her that wasn’t what we order and I paid for the hotcakes and she just went and gives us an order of hotcakes that I paid in a bad way she was so rude not only to us there was another customer there that want it to ask a question and she cut him off in a bad way also this attitude. then my daughter drop her food and she didn’t even bother to help us again I clean the food from the floor took our hotcakes and left because I told my daughter if she didn’t want it to help us in the first place why bother to ask her for another plate is sad kids don’t understand this things yet. Working with customers is never easy but not all customers are rude just remember that if they treat you with respect you should treat them with respect.

Recommended dishes: Bacon Egg & Cheese Biscuit

Chris Brien

Just wanted to shout out to the people working tonight, especially the girl at the drive through! She gave me all the Big Mac sauce I asked for and even threw in some ketchup too! It’s those little details that make me really feel cared about. Love this location!

Atmosphere: 5

Food: 5

Service: 5

Jose Izaguirre

At approximately 3:40 they don't serve you inside, tell me there is a line of 3 people waiting to pay in cash and they made us wait about 10 minutes for them to tell us that they didn't accept cash. It's a shame that a company as big as this doesn't want to serve the customers. People who don't have a bank account, there I show you in the photo the person who said he didn't have a way to charge me in cash... I don't know what kind of company this is but what a shame they treat people like this, I wouldn't give it a single star for the bad service within this place.

Service: 1

Tameka Beck

These people suck. Tried to steal my money. The manager sucks. Stay away!!

Atmosphere: 1

Food: 1

Service: 1

Gabriela Sanchez

It was okay, but I really appreciate the effort that McDonald put in when I put my first review out to the public, ,so they helped, me even though I probably won’t be going to that McDonald restaurant again, I will still be a great customer to McDonald and order a Big Mac at another one.. “Thank you McDonald”

Food: 3

Billy Moore

Order double cheeseburger without onions look like I just scraped the onions off and still had onions on it. Tried calling got voicemail very low about this restaurant not answering the phone. Answering machine goes answer machine machines full.

Freakаделька

Everything was ok, but the staff seemed a bit indifferent.

Atmosphere: 5

Food: 5

Service: 3

Freak

Everything was ok, but the staff seemed a bit indifferent.

Atmosphere: 5

Food: 5

Service: 3

Ziero Esteban Solano

We came for lunch Dec 16th 2023 with our kods from Church (21 kids plus chaperones 30) and they were incredible. Service was great and they were very patient and kind.Thank you from me and Primera Iglesia Bautista Nashville. Thank you Natalie Mejia and Elizabeth.God bless you all for an amazing work you did.

Atmosphere: 5

Food: 5

Service: 5

BitcoinMan GO

When you are hungry and your thoughts are only occupied with your stomach, look around and you will always notice a place where you can always eat delicious food and drink a cup of hot coffee

Jennifer E.

Been sitting in the drive thru, with only 2 cars for over 5 minutes. No help!! Drove away!! Worst service ever!!

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