Taco Bell
5002 Maryland Way, Brentwood
(615) 661-5627
Recent Reviews
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This place sucks I only did they take forever to get our food to us but they forgot to cook the taco shells and we ordered two crunchy taco boxes and one soft taco box and called back and they replaced one box when they messed them all up so very very disappointed in this place beware
Atmosphere: 1
Food: 1
Service: 1
The larger lady working tonight gave us a beverage cup with our food so we thought we got a combo. When we filled it with soda, she got infuriated with us and said we were only supposed to get water. We apologized and offered to pour it out, but she forced us to pay for the soda. Such a rude worker who mislead us to pay more. I am disappointed in this Taco Bell. I’ve only had positive experiences till today ):
Atmosphere: 1
Food: 1
Service: 1
This is my favorite Taco Bell. They make the Chicken cantina crispy tacos very well. Better than any other taco bell
Atmosphere: 5
Food: 5
Service: 5
Taco Bell is Taco Bell is Taco Bell
Atmosphere: 3
Food: 3
Service: 3
Go to another tacobell
Atmosphere: 1
Food: 1
Service: 1
If there were minus stars, they would get that. Just don't eat there. Unsanitary practices on every level.
Atmosphere: 1
Food: 1
Service: 1
Total crap service inside. Waited over 10 mins and no one acknowledged or came to take order.
Drive thru only at its best.
Atmosphere: 1
Food: 1
Service: 1
Great price...even before the senior discount! My favorite go-to fast eatery.
Atmosphere: 4
Food: 5
Service: 4
Best taco bell I've ever eaten at . Good job guys
Atmosphere: 5
Food: 5
Service: 5
I recently paid my first visit to this Taco Bell when I was in Brentwood for work. It was a rainy, dreary day and Jim wanted some comfort food. (Don't look at me like that. I worked at Taco Bell for over 9 years. It's my comfort food. :) )
The dining room in this location looks larger than most, and I get the feeling this location is relatively new...or maybe not-too-long-ago remodeled.
Before going any further, I will say that I despise Taco Bell for pushing customers to order at a kiosk. Do I understand why? Yes, from a dollars-and-cents perspective, but that doesn't mean I have to like it. It's as if they put more emphasis on the bottom line than they do on the customer experience. The kiosk is 100% impersonal. The kiosk doesn't greet you. The kiosk doesn't smile and ask you how your day is. That's across the entirety of Taco Bell, though, and not against this location. It's not that you can't order at the counter (should you be able to get someone's attention), it's just the they'd 100% prefer you did.
The dining room was immaculately clean when I walked in and made my way to the cold, impersonal ordering kiosk. I placed my order and waited for my food. After about five minutes my order was delivered. It was hot and accurate, and well-portioned. It was entirely what I was expecting with no problems. When I was done with my meal I was still hungry, though. I thought "You know what this meal needs? It needs a Taco Supreme®". So I went to the counter to order one.
The gentleman at the counter (yes, I opted for the counter option) took my order and I paid -- using cash! -- and had a quick conversation with the employee that took my order. It was rather pleasant! (Try that with a kiosk. It'll just look at you judge-y).
My Taco Supreme® was made fast and tasted great.
The next time I'm in Brentwood I'll definitely visit again. Clean dining room. Fast food delivery. Pleasant staff. OH..and I love the aesthetic in this place.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good as much as I'd respect. Gave me heart burn that night. It's taco bell. Would eat there again.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Double Stacked Taco
Luna does a great job at this store.
Atmosphere: 4
Food: 5
Service: 5
Very good food
Atmosphere: 5
Food: 5
Service: 5
Gave me a children's cup of freeze drink and insisted that was a large cup and always had been.
OMG, this place has hands down the worst Taco Bell I ever had. It made me sick for the rest of the day... 🤢
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Taco Bell
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