I recently paid my first visit to this Taco Bell when I was in Brentwood for work. It was a rainy, dreary day and Jim wanted some comfort food. (Don't look at me like that. I worked at Taco Bell for over 9 years. It's my comfort food. :) )
The dining room in this location looks larger than most, and I get the feeling this location is relatively new...or maybe not-too-long-ago remodeled.
Before going any further, I will say that I despise Taco Bell for pushing customers to order at a kiosk. Do I understand why? Yes, from a dollars-and-cents perspective, but that doesn't mean I have to like it. It's as if they put more emphasis on the bottom line than they do on the customer experience. The kiosk is 100% impersonal. The kiosk doesn't greet you. The kiosk doesn't smile and ask you how your day is. That's across the entirety of Taco Bell, though, and not against this location. It's not that you can't order at the counter (should you be able to get someone's attention), it's just the they'd 100% prefer you did.
The dining room was immaculately clean when I walked in and made my way to the cold, impersonal ordering kiosk. I placed my order and waited for my food. After about five minutes my order was delivered. It was hot and accurate, and well-portioned. It was entirely what I was expecting with no problems. When I was done with my meal I was still hungry, though. I thought "You know what this meal needs? It needs a Taco Supreme®". So I went to the counter to order one.
The gentleman at the counter (yes, I opted for the counter option) took my order and I paid -- using cash! -- and had a quick conversation with the employee that took my order. It was rather pleasant! (Try that with a kiosk. It'll just look at you judge-y).
My Taco Supreme® was made fast and tasted great.
The next time I'm in Brentwood I'll definitely visit again. Clean dining room. Fast food delivery. Pleasant staff. OH..and I love the aesthetic in this place.
Atmosphere: 5
Food: 5
Service: 5
Nikko Lewis
Good as much as I'd respect. Gave me heart burn that night. It's taco bell. Would eat there again.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Double Stacked Taco
Jim Roberts
Luna does a great job at this store.
Atmosphere: 4
Food: 5
Service: 5
Henry King
Very good food
Atmosphere: 5
Food: 5
Service: 5
Jordan Gruber
Gave me a children's cup of freeze drink and insisted that was a large cup and always had been.
Michel Francisco
OMG, this place has hands down the worst Taco Bell I ever had. It made me sick for the rest of the day... 🤢
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Taco Bell
Rick James
This tacobell always has the best team members. I'll keep coming back just because it is always a pleasure to deal with the team here.
Atmosphere: 5
Food: 4
Service: 5
Robert Flowers
It's taco bell.
Atmosphere: 2
Food: 3
Service: 5
Kevin Robertson
I would like to let you know that Melinda was super nice and respectful. I had ordered a lot of food and she got everything perfect! You should promote her or give her a raise immediately!
For a fast food restaurant, this is a good one. And you can still walk up to the counter and order. Big plus - Seniors get a 10% discount.
Atmosphere: 4
Food: 5
Service: 4
Melissa Brashear
Asked for NO Chipotle sauce but still got it anyway on my burrito.
Atmosphere: 5
Food: 3
Service: 5
Kevinlicious
I would like to let you know that Melinda was super nice and respectful. I had ordered a lot of food and she got everything perfect! You should promote her or give her a raise immediately!
Thank you Melinda for your awesome service!
Atmosphere: 5
Food: 5
Service: 5
Jesse Barger
It is Taco Bell you generally know what you are going to get. However I can say I had several special orders and the drive through folks were friendly and got the order exactly right. And now to sound really old: I hate how expensive it has gotten. I remember in my high-school days Taco Bell is where you went with whatever change you could scrape together and leave with a bag full of basic hard or soft tacos.
Best taco bell I've ever eaten at . Good job guys
Atmosphere: 5
Food: 5
Service: 5
I recently paid my first visit to this Taco Bell when I was in Brentwood for work. It was a rainy, dreary day and Jim wanted some comfort food. (Don't look at me like that. I worked at Taco Bell for over 9 years. It's my comfort food. :) )
The dining room in this location looks larger than most, and I get the feeling this location is relatively new...or maybe not-too-long-ago remodeled.
Before going any further, I will say that I despise Taco Bell for pushing customers to order at a kiosk. Do I understand why? Yes, from a dollars-and-cents perspective, but that doesn't mean I have to like it. It's as if they put more emphasis on the bottom line than they do on the customer experience. The kiosk is 100% impersonal. The kiosk doesn't greet you. The kiosk doesn't smile and ask you how your day is. That's across the entirety of Taco Bell, though, and not against this location. It's not that you can't order at the counter (should you be able to get someone's attention), it's just the they'd 100% prefer you did.
The dining room was immaculately clean when I walked in and made my way to the cold, impersonal ordering kiosk. I placed my order and waited for my food. After about five minutes my order was delivered. It was hot and accurate, and well-portioned. It was entirely what I was expecting with no problems. When I was done with my meal I was still hungry, though. I thought "You know what this meal needs? It needs a Taco Supreme®". So I went to the counter to order one.
The gentleman at the counter (yes, I opted for the counter option) took my order and I paid -- using cash! -- and had a quick conversation with the employee that took my order. It was rather pleasant! (Try that with a kiosk. It'll just look at you judge-y).
My Taco Supreme® was made fast and tasted great.
The next time I'm in Brentwood I'll definitely visit again. Clean dining room. Fast food delivery. Pleasant staff. OH..and I love the aesthetic in this place.
Atmosphere: 5
Food: 5
Service: 5
Good as much as I'd respect. Gave me heart burn that night. It's taco bell. Would eat there again.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Double Stacked Taco
Luna does a great job at this store.
Atmosphere: 4
Food: 5
Service: 5
Very good food
Atmosphere: 5
Food: 5
Service: 5
Gave me a children's cup of freeze drink and insisted that was a large cup and always had been.
OMG, this place has hands down the worst Taco Bell I ever had. It made me sick for the rest of the day... 🤢
Atmosphere: 2
Food: 1
Service: 4
Recommended dishes: Taco Bell
This tacobell always has the best team members. I'll keep coming back just because it is always a pleasure to deal with the team here.
Atmosphere: 5
Food: 4
Service: 5
It's taco bell.
Atmosphere: 2
Food: 3
Service: 5
I would like to let you know that Melinda was super nice and respectful. I had ordered a lot of food and she got everything perfect! You should promote her or give her a raise immediately!
Thank you Melinda for your awesome service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
For a fast food restaurant, this is a good one. And you can still walk up to the counter and order. Big plus - Seniors get a 10% discount.
Atmosphere: 4
Food: 5
Service: 4
Asked for NO Chipotle sauce but still got it anyway on my burrito.
Atmosphere: 5
Food: 3
Service: 5
I would like to let you know that Melinda was super nice and respectful. I had ordered a lot of food and she got everything perfect! You should promote her or give her a raise immediately!
Thank you Melinda for your awesome service!
Atmosphere: 5
Food: 5
Service: 5
It is Taco Bell you generally know what you are going to get. However I can say I had several special orders and the drive through folks were friendly and got the order exactly right. And now to sound really old: I hate how expensive it has gotten. I remember in my high-school days Taco Bell is where you went with whatever change you could scrape together and leave with a bag full of basic hard or soft tacos.
Food: 4
Service: 5
The only Taco Bell that I like going to!
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