The Honey Baked Ham Company

We ordered a ham for Christmas. There were quality issues with the ham. It wasn't fresh, and seemed very dried out. It was not worth the hundred dollar cost for a ham.

Atmosphere: 5

Food: 2

Service: 5

Ordered ham salad several weeks before scheduled pickup. Arrived and advised unavaible.

Food: 5

Service: 3

Preordered a ham and was told they need to find the order… proceeded to say the ham was slightly larger than ordered and I would be upcharged the difference for their issue…? I paid for what I paid for DO NOT pass on your issue to the customer.

Atmosphere: 4

Food: 4

Service: 1

Gotta have that ham

Atmosphere: 5

Food: 5

Service: 5

I have bought several Honey Baked hams and have never had a bad one.

Atmosphere: 5

Food: 5

Service: 5

They charge you a $3.00 "convenience fee", when you order online. Only to get there, and they haven't even started making your sandwiches. Being on a short lunch break, this pisses me off to no end. Being completely INCONVENIENCED, while being charged a " convenience fee," is almost comical.

I was disappointed this year when reserving a small boneless ham. However, there were no long lines and the person behind the counter apologized profusely about having no boneless hams. I thought that was the reason we go online to reserve them. From year to year this place changes their rules and I think I’m doing what they request, but it never seems to work out. One year, you can ONLY preorder online (wouldn’t sell me anything and I missed out). Another year, schedule day and time to pick up ham. Come at that time only (omg what if I forget?). Another year, no you can’t see the ham. We don’t open the foil anymore- you get what we put on the counter. Now this year, it doesn’t matter if you preordered a ham, you have to PREPAY online to get what you want. That was the only way to get a boneless. I really just can’t keep up. If they didn’t have boneless for all of TN and KY like the cashier said, then corporate should have either logistically solved the problem for them, or sent out a mass email to inform customers in advance. As it turns out, they sold me a medium bone-in ham for almost twice as much as I wanted to pay, and the lady took off a few dollars to satisfy me. Was that a bate-and-switch? Ugh! They need to do better or I’ll have to start cooking my own again.

Atmosphere: 3

Food: 4

Service: 3

Bought a ham, three sides, and a pie for the holidays that were great with easy heating instructions. Line went very quickly (I pre-ordered), and everyone at the counter was super pleasant. There was also a woman greeting everyone as they were coming in! I enjoyed a great holiday atmosphere; will return for sure!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Bacon Bliss, Sweet Potato Soufflé, Half Ham

very tastly

Atmosphere: 5

Food: 5

Service: 5

Best club sandwich I have ever had. Loaded with ham and turkey condiments were perfect.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ham & Turkey Bella Toasted

Good food and good service.

Great tasting ham but overpriced.

Atmosphere: 4

Food: 4

Service: 4

I love honey baked ham however I will probably never buy another one the price of these have become outrageous. Went with a 9 lb standing rib roast this year and it was still cheaper than a half a ham at honey baked. Not real friendly at this location either.

I picked up a half boneless ham and added a carrot cake! Shout out to the extremely friendly staff!

So good. Awesome.