Whataburger
5004 Maryland Way, Brentwood
(615) 200-1187
Recent Reviews
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Forgot my fries so I had to go back thru the drive thru. Their spicy ketchup definitely makes them unique and I want to give them business but their service is not there.
Atmosphere: 2
Food: 3
Service: 1
I don't want their service anymore. Someone is trying to tell them that their burger is overcooked. And their milkshake is moldy and gross. Can we visit another nearby location instead?
Atmosphere: 1
Food: 1
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
I had the burger with peppers and onions. Very good. Messy though. Fries weren’t the best. Great customer service. I heard bad reviews before I went but it takes awhile when you first open a restaurant to get things running smoothly.
Atmosphere: 5
Food: 4
Service: 5
Took 30 mins for me to get my malt and there was nobody there.
Atmosphere: 1
Food: 1
Service: 1
they put onion on my man’s burger when he asked for no onion 👎🏼👎🏼❌🧅
Syrups for the soda machine don’t get refilled and the location is absolutely filthy. Food debris all over the dinning and kitchen area, busted sauce packets smeared onto the floor. If I were the health inspector I would guess this place would score about a 76 and that’s being generous. The staff are extremely unprofessional, aggressively combative, and sloppy. I can’t even get a drink that I paid for. And to top it all off I’ve only ever been to a Whataburger 2 times, both times at this location. They can’t even get your order right, ordered a 2 chicken fajita tacos and they gave us sloppy knockoff snack wraps. We regret taking a bite it was absolutely disgusting. If y’all read this save your hard earned money and go to a different establishment instead.
Atmosphere: 1
Food: 1
Service: 1
Picked up some food on New years and I got my food pretty quick knowing how much people was ordering. Also want to thank them for working on new years. 🙏
Atmosphere: 5
Food: 4
Service: 5
Being someone that does not live near a Whataburger we drove 20 minutes from our hotel to get this... We had it years ago in another state and it was great. I would say this time didn't live up to how I remembered it. My bun was nearly burnt and the onion rings were approaching room temperature when I received them. I would give praise to the young man that brought out the food to our table he was very well manored and polite. For fast food the prices seem reasonable but overall I don't know that I'd drive it of the way again for it.
Atmosphere: 4
Food: 3
Service: 5
I went in to order and they refused service absolutely terrible experience do not recommended especially the workers overnight they refuse to serve you if you look at them wrong. Complete bs.
Restaurantji Recommends
we ordered and waited 40 minutes inside while other tables were receiving their orders. we eventually asked for a refund and they said ok and that they will send back to the gift card but they said it could take several hours to reflect. they said the reason we never got our order was because they brought it out and someone else stole it. as a texan, very disappointed.
As I'm writing this, I've been waiting for twenty five minutes for one burger and one fry. Multiple people have placed orders after me and received their food. This is ridiculous!!
I’ve heard so much about this place that I couldn’t wait to try it. Well… the price was great! I got a junior burger, fries and a drink hot $5. That was about the only thing good. The burger was tasteless and reminded me of Burger King without their “grill” flavor; more like a McDonald’s burger with lettuce, tomato and onion. Whoop dee do. Not impressed. Very disappointed. Won’t be going back. Sadly…
Food: 2
Service: 4
Very friendly older gentleman took our order and made sure everything was great. He took great attention to detail in cleaning the areas. Very clean restaurant. Food taste flavorful and it was quick service. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Whataburger is decent for fast food. Double was very big. Service a little slow in this location. Went off hours.
Atmosphere: 4
Food: 5
Service: 4
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