Chipotle Mexican Grill
413 Pinnacle Pkwy, Bristol
(423) 340-4138
Recent Reviews
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We did not it here. We walked in and the first thing we saw was the garbage was overflowing and the floors were filthy with food all over. We walked in a bit further and noticed the tables were all dirty, some with trash and some with food remnants. This totally turned us off and we just left. They were not busy, only one person in line. It’s very sad as we were excited about Chipotle all day, we both were hungry for it. But, refuse to eat in such a filthy environment.
Atmosphere: 1
Never again...I guess if you close at 10 PM you stop making food at 7 PM. I went here at 6:58 PM and they were out of nearly everything. At first I was like o.k. maybe they had a rush but I walked around the corner to get a drink and it looked like nothing had been cleaned or stocked in forever. They was two other patrons in the store and several employees. Looks like the management just doesn't require anyone to work. Really disappointed and I guess I don't have to worry about coming back. Oh yeah and they tried to overcharge me so then, there's that.
Atmosphere: 1
Food: 1
Service: 1
Gentleman preparing the food was working the line ALONE!!! He was so kind, and polite in mist of doing it alone!! On a BUSY SUNDAY tax free weekend! Give him a RAISE!!!
The cashier stood in her place when she easily could jumped in and help in! The line was to the door customers started leaving when they saw the wait and one person working the line. The trash cans were full over flowing, the floors full of food as no time to clean up the place.. Everyone looked beyond stressed, short handed!! Shame on you chipotle for not scheduling enough people today and stressing your employees!!
Atmosphere: 2
Food: 4
Service: 2
Restroom we're horrid.
Locks did not work.
Atmosphere: 5
Food: 5
Service: 5
Always loved Chipotle ....now will never eat there again. We got take out, the food was cold and not what it used to be. Very disappointed!
Food: 1
It’s a good place to eat, being in the pinnacle is a plus if you get hungry while shopping around!
Atmosphere: 5
Food: 4
Service: 5
Fresh and delicious. Like industrial meets healthy. It needs a salsa bar like Moe's. Update: I dropped my rating here. Online order, item missing, a little rude about fixing their error.
Atmosphere: 3
Food: 4
Service: 2
Trying to call them is terrible
Atmosphere: 5
Food: 5
Service: 5
Tables were dirty and had not cleaned in a while. There were no emotions from the staff. They seemed like a robot reading from a script. The meat portion is got was small. After mine was made, I watched them make other bowls and they piled the meat on there.
Atmosphere: 1
Food: 1
Service: 1
Good enough fast food when your in a pinch.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
I have allergies to gluten and dairy and always feel safe eating here. It also helps that the food is really good!
Atmosphere: 4
Food: 5
Service: 5
Super friendly staff!
Atmosphere: 5
Food: 5
Service: 5
They need to clean the place! Very dirty, got the bowl, and it had 3 pieces of chicken little of everything. What a rip off. They acted like we was putting them out. Standing around talking to each other food was old and warm.
Atmosphere: 2
Food: 2
Service: 2
Other than it's dirty nobody cleans the door handles floors shit all over.
Atmosphere: 1
Food: 4
Service: 4
10/10 chipotle
Atmosphere: 5
Food: 5
Service: 5
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