Drake's Bristol
508 Pinnacle Pkwy, Bristol
(423) 573-1646
Recent Reviews
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The food was good but the service sucks there looked to be about 10 to 12 waitresses one out of all them was working and checking on her tables unfortunately she was our waitress. Ours came to table very friendly I have to say took order didn’t see her again till we got our food then never checked to see if we needed refills had to ask the only one I seen working to get to find her to get refills then never seen her again. Had to ask the other waitress to find her so we could pay for the food. Also wanted to add none I I mean none of the workers there smiled while walking by. If you don’t like your job change it. Then when we was leaving the restaurant I found out why there wasn’t any waitresses working they was stand in the corner talking to each other instead of checking on tables.
Had a smell to it at the bar, they can not make a LIT, and for a manager to have a personal conversation with a server right beside us while we're having dinner is so unprofessional... won't be back
Atmosphere: 1
Food: 4
Service: 1
Slow service. Good food
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Buffalo Chicken Quesadilla
Drake's at the Pinnacle....got up and walked our because at least 5 waitresses passed us by and never offered to stop. Not busy in there at all...no excuses!!!.N9 food was ate so no eating. Service Sucked!
Service: 1
Just happened March 4th 7:10 PM. Walked in and sat myself. Wasn't greeted by anyone. I sat a table for 5 minutes and not one employee spoke to me. They walked past me.
Service: 1
Update….On 2/16/25 I revisited this location. I ordered the fish and chips and was astonished to find a long dark hair in the breading of the fish. I didn’t think It could get any worse, I was wrong! I would recommend avoiding this place at all costs.
I have been here a bunch of times. The food is amazing. The service is really crappy. I addressed it with the manager who asked me to look for him next time I came in. I hope that means he will be looking for a decent server the next time he sees me. I hope this place gets provides a better service so that they don't look bad because their food is really good.
Atmosphere: 3
Food: 1
Service: 4
Clean, upbeat place with great food, solid choice for lunch. Huge tasty chicken sandwich, good fries, great drinks and not pictured by me my husband's grilled chicken was excellent 😋
Atmosphere: 4
Food: 4
Service: 4
Solid place to grab a bite.
Atmosphere: 4
Food: 4
Service: 4
I came out today with my wife and we ordered our drinks, they were brought in a timely fashion, then ordered food, it was brought in a timely fashion as well. Then Chyanne, our waitress, never came back. She didn’t get refills, ask about our meal or anything. She finally walked by about 30 minutes later and said “I’ll bring your check”. Not once did we get any service from the time we got our food until we left. ALSO, in the 4th piece of sushi I ate there was something that about chipped my teeth. Not sure what it was but there’s still a funky taste in my mouth. Just an all around bad experience.
Atmosphere: 1
Food: 1
Service: 1
Had a lighter menu for this visit. I had the club sandwich with sweet potato fries and my wife had the avocado turkey sandwich with fries. Both were ok but were nothing special. Would definitely try something different next time.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
The fried fish literally was dripping with grease. And tasted like it was cooked in very old oil. Didn’t finish it. My Wife had a mushroom and Swiss burger, she hated it. When I tried it, it was also dripping with grease. Not sure why they charge so much for less-than mediocre food.
Atmosphere: 1
Food: 1
Service: 2
Rude staff, we waited in line for 40 minutes after checking with the host then when it was finally are turn too come in we was told that it would be another 40 minutes after standing in line forever also the host was extremely rude about it so we went too Aubrey’s instead and enjoyed a nice meal with pleasant staff at there establishment.
Raw hamburger. That’s all I need to say. I wish I could post photos.
Food: 1
Passing through we popped in for dinner. Was busy, about a 20 minute wait. Friendly staff. Our food was very good, but not great. Waiter was nice but forgetful. Seriously skimped on my sweet potato waffle fries & I think I just got the left overs. Same with my son's fries. My fried bologna sandwich was great.
Atmosphere: 3
Food: 3
Service: 3
What happen to this place. I probably haven't visited since last summer, but things have changed. I've always ordered the same item when I've eaten here. Surf and turf Roll, crab Rangoon roll... Well they both sucked today. Both rolls are supposed to have crab cream cheese mixture inside. Instead they have regular old cream cheese inside. Not to mention the surf and turf roll is normally topped with steak. My roll today had three 1"x 1/4" strips of over cooked beef. Not even gonna get started on the "tempura" shrimp. Frozen shrimp from Sam's club. Not sure if new management or what. We got untrained, possibly useless kitchen staff. Or somebody is pinching pennies. It was 34° today and they weren't running the heaters in the normally outdoor areas, because they didnt have fuel for them (i was told by employee) Either way I'm over this place.
Atmosphere: 3
Food: 1
Service: 3
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