Great American Cookies

532 Pinnacle Pkwy #517, Bristol
(423) 652-9991

Recent Reviews

h

This is the first time I've eaten a bad cookie from Great American Cookies. The birthday cake cookie was horrible... had no taste, except for a chalky taste from the sprinkles. The other cookies were fabulous.

Atmosphere: 5

Food: 1

Service: 5

Todd Zilla

cookies are great but the service is not good. I walked in no greeting, the blonde girl behind the counter just stood there and didn't speak. I ordered, paid and left. I was the only customer there and there were 3 employees and not one spoke. the only time the blonde girl spoke was when I asked if I could get them in a box and she said no. she told me the total and asked if I wanted a receipt. customer service here needs a lot of improving. A smile goes a long way!

Atmosphere: 1

Food: 5

Service: 1

J G

Good cakes

Melissa Willis

The cookies were great, but the staff, especially the blonde were so rude. She kept acting like we were bothering her and standing there looking at us like we were getting on her nerves for just being there. The other two were not rude, but were not friendly. They seem miserable. Will not be back to this location.

C Scalf

Best cookies I've ever had!

Gary Riddle

Best cookies ever! Double doozies!!!

Wayne Barnhart

After a terrible experience and Crave we will always be fans of great American cookie company. Great cookies!!!

Shannon McFarland

Always a beautiful and tasty cookie cake.

Strawberry Jam

Bunch of young girls working here and all of them are rude. Not very friendly at all.

Stacie Wallace

Absolutely love this place! The best treats!

Amy Peguese

Friendly and efficient staff. Fresh cookies!

Robert H

Yum...Great Cookies! How could you go wrong.

Denisse Irina

Great flavors and service.

Gloria Campillo

Cookies were great! Place was clean. And most importantly, employees were super sweet! Such awesome customer service.

Joshua Shortt

Absolutely love the double doozie sugar cookies.

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