Well, the first experience was absolutely horrible. The service was awful when we mentioned it to the manager they really didn’t seem to care too much. Just was more wanting us to pay for our meal and get out of there since we didn’t say what they wanted us to hear so we gave it a second chance this past week and the food came out cold. The portion was terrible this time so we decided that we’re done with this place. There’s too many places in the surrounding area that are definitely more quality for the money we will not be going back.
Elisha Tucker
First time wasn't good. Gave it another chance and the food was cold yet again. When we told the staff about it, they did nothing. Don't waste your time or money. Go elsewhere.
Ron Picard
The ice cream is old fashion and real good there are alot of different kinds to chose from. Plus the server and cook are great.
Debbie Simpson
Nice little ice cream shop. Found out they also serve burgers and sides too!
Megan Robinette
I was so excited to try this place. I had heard great things about it. We waited 1 hour for 2 meals. The service was absolutely terrible. It was so slow and we were 1 out of 2 tables there. 4 people total. The atmosphere was bad too. It was full of smoke. There was no ventilation and I left smelling like smoke, had to get our food to go, and didn’t even get to look at desserts because that would’ve taken another hour. The person up front was absolutely clueless. She input our order wrong too. That, mixed with eyes burning form the smoke (not an exaggeration)We won’t be back. Not even offered anything to compensate for this terrible experience.
Edit: I WAS given a full refund on the food after the owner reached out here and we talked. We were offered either that, or to come in and dine for free. I do think this speaks highly of the business that they care to not only read the reviews, but act on them. I think because of this positive interaction I will be giving the place another chance. I greatly appreciate that a resolution was offered, THAT is great customer service.
Martha Wells
Had raspberry ice cream. Delicious. 1 scoop was plenty. Friendly staff
William Bass
This place is top notch with the food. I had a Deluxe Philly cheesesteak and it melted in my mouth. It was so good I definitely recommend this place
Aiden Johnson
Came in today with my kids to get ice cream , penny helped us pick out good flavors and good food , she was very professional and I will definitely be coming back !
Al Mac
Best Ice Cream in Bristol!
Amanda Brown
I took my granddaughters here yesterday. We loved the ice cream, you definitely got your money’s worth. But the most impressive thing about taste buds is it’s family friendly. I say this because, while we were there, some young ladies were being interviewed for employment. The employer emphasized that this business was Christian based and family friendly, they would not tolerate foul language. This was so refreshing to me, and I told the lady, doing the interview, how much I appreciated that. So, go check them out. We need to support a business like this.
We just went there the first time and the food was PERFECT! Sandwich was made perfectly and the burger was cooked to perfection. Homemade chips, cannot recommend them enough. The staff were SUPER friendly, everything was clean and we will be going back A LOT!! Thank you so much you guys!! Robin and Jason
Kadie Corder Sharrett
Great ice cream and customer service! Love the new location!
Amelia Peruzzi
I love the new spot and it's top notch! Our go to ice cream parlor. Shaved ice cream is the best
Aaron Sammons
Tasty ice cream. Portions can’t be beat! Owner is so nice!
Well, the first experience was absolutely horrible. The service was awful when we mentioned it to the manager they really didn’t seem to care too much. Just was more wanting us to pay for our meal and get out of there since we didn’t say what they wanted us to hear so we gave it a second chance this past week and the food came out cold. The portion was terrible this time so we decided that we’re done with this place. There’s too many places in the surrounding area that are definitely more quality for the money we will not be going back.
First time wasn't good. Gave it another chance and the food was cold yet again. When we told the staff about it, they did nothing. Don't waste your time or money. Go elsewhere.
The ice cream is old fashion and real good there are alot of different kinds to chose from. Plus the server and cook are great.
Nice little ice cream shop. Found out they also serve burgers and sides too!
I was so excited to try this place. I had heard great things about it. We waited 1 hour for 2 meals. The service was absolutely terrible. It was so slow and we were 1 out of 2 tables there. 4 people total. The atmosphere was bad too. It was full of smoke. There was no ventilation and I left smelling like smoke, had to get our food to go, and didn’t even get to look at desserts because that would’ve taken another hour. The person up front was absolutely clueless. She input our order wrong too. That, mixed with eyes burning form the smoke (not an exaggeration)We won’t be back. Not even offered anything to compensate for this terrible experience.
Edit: I WAS given a full refund on the food after the owner reached out here and we talked. We were offered either that, or to come in and dine for free. I do think this speaks highly of the business that they care to not only read the reviews, but act on them. I think because of this positive interaction I will be giving the place another chance. I greatly appreciate that a resolution was offered, THAT is great customer service.
Had raspberry ice cream. Delicious. 1 scoop was plenty. Friendly staff
This place is top notch with the food. I had a Deluxe Philly cheesesteak and it melted in my mouth. It was so good I definitely recommend this place
Came in today with my kids to get ice cream , penny helped us pick out good flavors and good food , she was very professional and I will definitely be coming back !
Best Ice Cream in Bristol!
I took my granddaughters here yesterday. We loved the ice cream, you definitely got your money’s worth. But the most impressive thing about taste buds is it’s family friendly. I say this because, while we were there, some young ladies were being interviewed for employment. The employer emphasized that this business was Christian based and family friendly, they would not tolerate foul language. This was so refreshing to me, and I told the lady, doing the interview, how much I appreciated that. So, go check them out. We need to support a business like this.
Restaurantji Recommends
Good milkshakes and the staff is really nice.
We just went there the first time and the food was PERFECT! Sandwich was made perfectly and the burger was cooked to perfection. Homemade chips, cannot recommend them enough. The staff were SUPER friendly, everything was clean and we will be going back A LOT!! Thank you so much you guys!!
Robin and Jason
Great ice cream and customer service! Love the new location!
I love the new spot and it's top notch! Our go to ice cream parlor. Shaved ice cream is the best
Tasty ice cream. Portions can’t be beat! Owner is so nice!
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