Jack's Family Restaurant

510 E Main St, Brownsville
(731) 326-1596

Recent Reviews

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Rhonda Jones

Your New GM Charliegh is amazing, my husband Roger and I quit coming in till Charliegh won us back. She is an amazing asset to the store and definitely what this store needed.

Atmosphere: 5

Food: 5

Service: 5

hannah lemmon

I wish I could give it zero. Had to repeat myself at order 20 times. Got pulled up to a parking spot waited an hour. Went into store they forgot to make order. Made order everything is wrong. Ordered again. Wrong again. No money back. Nothing.

Atmosphere: 1

Food: 1

Service: 1

Oveseer Marcus

Everything was great as usual

Atmosphere: 5

Food: 5

Service: 5

Brandie Manuel

Super friendly!

Atmosphere: 5

Food: 5

Service: 5

Michael Laura Patterson

If u eat here ur better off going thru the drive thru. Otherwise u will wait 15 minutes to get waited on and another 20 to 30 minutes to get your food. They're only worried about getting the drive thru people, and talking. I dont see why they even have the front open at all.

Atmosphere: 1

Food: 4

Service: 1

Sierra Burnett

I went to this place several times so I didn't wanna be a jerk but everything i went the girl at the drive thru was extremely rude and today was no diffrent. If you want to experience the worse customer service come here. I try to treat people with kindness but she doesn't deserve it

Atmosphere: 1

Food: 1

Service: 1

Coreena Tidwell

Too grease.

Atmosphere: 2

Food: 2

Service: 1

Victoria Gentry

Food was hot and fresh. Staff was awesome. Tea was not fresh though.

Atmosphere: 5

Food: 5

Service: 5

Steven Pitcher

It was terrible food took forever waited 20 mins it’s for a cookie and peanut butter shake only for it to be half full because they ran out of ice cream. Lazy staff poor management

Food: 1

Service: 1

C L

Been to several jacks. Always like the food and prices. This place wasn't busy but took forever to get the food. Waited about 30 min.

Atmosphere: 4

Food: 4

Service: 4

Randell Uzomaka

The lady at the front counter was extremely nice. The bathroom was disgusting with no toilet paper, no paper towels, and they took the soap out of the dispenser and left it on the counter for you to “self pour” Now when it comes to the food it was pretty bad. The biscuits were stale, the food was cold after waiting almost 30 minutes for it. The wrapper for my burger was burned by some type of fire and had huge holes in it which put ashes in my burger. They also forgot one order of hash browns. The lady at the front counter was doing what she could to rush our order but they had one guy working the food station. This was an experience I’d love to forget but I’m sure I never will. Jacks is a new restaurant for me but I won’t ever be back.

Atmosphere: 2

Food: 1

Service: 3

Matthew Moss

Good food

Atmosphere: 3

Food: 4

Service: 4

Sawyer Lewis

Slow, not really worth the money.

Food: 3

Service: 2

Melinda Overton

Lunch time on Friday. One car ahead of me was told to pull up
I ordered a fried chicken sandwich. I had to pull up. When I got home, it was 2 hard pieces of bread and a piece of chicken. There was not a crowd. What has happened to the service?

Food: 1

Jessie Ricks

Chicken biscuits are great sometimes if u get ot fresh

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