Dairy Queen Grill & Chill
3389 Hwy 48 N, Charlotte
(615) 789-0008
Recent Reviews
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Love this place!!! 😁😁😁😁
The food wasn't that good and it was expensive . They never have enough help. Drive through gets precedent. I ordered their new salad, but they have no crackers or croutons. Won't go back.
Atmosphere: 5
Food: 1
Service: 4
If it was possible to rate a 0 star, I would. Gross inside. Atrocious customer service. Literally all I ordered was pretzel stick and they came out 20 minutes later after they sat on the counter for 15 minutes with hair in them. Truly Unbelievable. Mind you this DQ probably gets the least amount of foot traffic and still under performs. Couldn’t imagine if this was a busy area. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
I usually just go through the drive thru. Decided to sit on a Sunday afternoon while no one was there. Food sat in the warmer for 10mins and took 20mins to get to me. People were coming in and getting their food before me. Drive 10-15mins to the next dq location.
Atmosphere: 1
Food: 1
Service: 1
No complaints
Atmosphere: 4
Food: 5
Service: 5
Aside from the store being dirty, the owner is extremely unprofessional, some of the employees are downright rude. The nice ones never last, I guess because they are treated so poorly.
Atmosphere: 1
Food: 1
Service: 1
I usually stop by for breakfast, and in the mornings, the ladies working are always awesome—no complaints there at all. I understand why some folks might get frustrated, especially since this is one of the only non-Mexican food spots in Charlotte. Expectations can run high, but at the end of the day, it’s still a fast food restaurant. Just like anywhere else, experiences will vary. I have only had an issue with their original DQ cakes. I spoke to who I needed to about it. And now I just don’t buy cakes there anymore. The decoration on the cakes are pretty good. So no issues on that. Every staff member I’ve interacted with since we moved here has been kind and professional. People tend to forget how tough fast food jobs can be. My first job was in fast food, and I even worked at a Dairy Queen, so I know what it’s like. Now I work in the medical field, I still respect and appreciate those in fast food. They deal with a lot every day, and they deserve credit for that. Just like anyone else in any other profession.
Absolutely horrible the most lazy service, outrageous price the owner should be Absolutely ashamed of himself.
Always delicious ice cream. They finally have cherry dip!
Food: 4
Service: 4
Our men's group meet here for breakfast and we are treated like old friends. Good place to start your day.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best DQ I've visited ... clean, great friendly service & fresh food
Atmosphere: 5
Food: 5
Service: 5
Got 4 meals and 3 milk shakes went inside to place my order to go 43mins later they had killed the chickens and cow an i got my food go5 home missing 2 of the chz burgers
Just when I was losing hope in service and quality at fast food restaurants, I stopped at this Dairy Queen and my faith is restored. Not only was the service and the food awesome, the store was clean with a great atmosphere. I will definitely be eating here again.
Wheelchair accessibility: It is wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Hamburger, Ice Cream Cone
Their dairy offerings are always delicious. I don't like their burgers because they get cold before I can finish eating them. Plus the texture of the meat is overdone. Seems like they may cook them in advance and microwave them.
Atmosphere: 5
Food: 3
Service: 5
Love the breakfast burrito.
Atmosphere: 4
Food: 4
Service: 4
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