El Potrillo

1142 Volunteer St #4440, Church Hill
(423) 357-7305

Recent Reviews

Kelly Lynn Harrington

Our favorite Mexican Restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chimichanga, Order of Rice, Cheesecake, Quesadilla Mexicana, Cheese Dip, Fajitas Nachos

Kathleen Lynn Harrington- Horton

Our favorite Mexican Restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chimichanga, Order of Rice, Cheesecake, Quesadilla Mexicana, Cheese Dip, Fajitas Nachos

Leanna Butler

Awesome customer service. Best Mexican food in the area hands

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chimichanga, Mexican Cheese Steak, El Portillo Salad, Taco Salad, Fajitas

Troy Wallen

Special la casa is a must!!!Very accommodatingLove the place!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chimichanga, Mexican Cheese Steak, Fried Ice Cream, Sopapilla with Ice Cream, Cheese Dip, Two Beef Enchiladas One Chile Relleno, Fajitas, Nachos with Chicken, Churro

Stephanie Cantrell

It is illegal to request "papers" for a service dog, and my rights to privacy under the Americans with Disabilities Act is not up for debate, but good luck explaining that to the middle-aged woman who refused to serve me unless I produced my medical paperwork!I tried, but she was rude, refusing to listen to me or check herself, even after several attempts at educating her on the matter and providing a copy of the laws (ADA, HIPAA) in question.The saddest part is that my dog was in his uniform working right in front of her - placing himself between me and her because she was causing me to have an adverse reaction to the undue stress - and she was too busy discriminating to notice.At that point, I knew I had to leave to avoid a medical emergency.

Atmosphere: 1

Food: 1

Service: 1

Teffle Fluff

It is illegal to request "papers" for a service dog, and my rights to privacy under the Americans with Disabilities Act is not up for debate, but good luck explaining that to the middle-aged woman who refused to serve me unless I produced my medical paperwork!I tried, but she was rude, refusing to listen to me or check herself, even after several attempts at educating her on the matter and providing a copy of the laws (ADA, HIPAA) in question.The saddest part is that my dog was in his uniform working right in front of her - placing himself between me and her because she was causing me to have an adverse reaction to the undue stress - and she was too busy discriminating to notice.At that point, I knew I had to leave to avoid a medical emergency.

Atmosphere: 1

Food: 1

Service: 1

Daniel Singleton

Francisco and his wife are always a joy to be around. The food and service is always great. Very nice restaurant and atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Wendy Yoder

The food is the best in Kingsport area. So glad we have a new favorite restaurant in Church Hill. It’s clean and the staff is very friendly.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fajitas

Blake Ford

Some of the best tex mex in tri cities. If you haven't eaten there what's wrong with you

Atmosphere: 4

Food: 5

Service: 5

Big_al

Great food excellent staff very nice and helpful

Atmosphere: 5

Food: 5

Service: 5

Nikki Cody Greene

Clean! The folks running the restaurant will make you feel like family! My favorite local Mexican.

Atmosphere: 5

Food: 5

Service: 5

C K

Worst Mexican food I have ever had and poor service. There were only 3 customers and we struggled just to get drink refills.

Atmosphere: 1

Food: 1

Service: 1

Steve Blackledge

Tuesday evening 7:30 pm place is deserted. Closed sign is up. Guess it's shut down.

Alden Brewer

Food was hot. Place was clean and employees were very nice. Can't ask for much better

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chimichanga

Warrior Chic

Friendly family owned. Very nice people and good food. I would recommend them.

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