First time ever eating here. Waitress was friendly and competent. Fresh appearing salad bar. Very disappointed to see men in street clothes going in and out of the food prep area and making food. Trash can at the end of the salad bar was nasty. Should not have been anywhere in the building. Food was tasty but both myself and another person had massive diarrhea after eating. I apologized for asking to eat there.
Sherrie Johnson
I love their food I have it delivered & we give them a tip so I mean they're pretty friendly I guess.
Pastor Brian
They were more than happy to add what we wanted to the buffet, and then some. 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Nae Martin
I got the buffet and it was really good
Mary Ramey
Great pizza 🍕
Jonathan Byrd
Last 2 times we've ordered extra cheese we've had more dough bubbles than cheese. After notifying the manager while crediting us a pizza he also basically said we were lying because he had made them himself. After offering to send him pics he said he didn't want them. Not only has quality went downhill the last few months but apparently management's competency has declined as well.
Traci
I rarely do reviews. This is my second order in a month. 1st order was a large cheese sticks with extra cheese. Received them and there were more bubbled dough without cheese than there was with cheese. I took pictures, called the store, asked for a manager and complained. He offered me a credit but stated he had made the pizza himself and knew he put extra cheese on it. I offered several times to send my pictures, he declined. Unfortunately I deleted those pictures but it’s now my 2nd order and I ordered a large cheese pizza with extra cheese. This one had more dough bubbles than the one before. So disappointing. I will attach a picture of tonight’s pizza. Carter’s Valley Pizza Plus used to be the best of them all. Quality has went down so much while prices are high for the quality you get. My whole family has been frequent customer’s for years but no more. I can understand a bad order once. Things happen. But twice in a row?
Paul Calhoun
I have always bragged on this store as one of the best in the area. All that being said today they let me down. It was the worst Pizza, Hot wings and cheese sticks I have ever eaten. Most was tossed. No cheese much at all, soggy hot wings and hard cheese sticks with almost no cheese. I will not return to this store.
Chris Bruno
Decent pizza at a decent price.
Atmosphere: 4
Food: 4
Service: 5
Joe Felix Rosenburg
Out of all the Pizza Pluss' I've been to, I was surprised how homely this particular one felt. The Restaurant was nice and spacious to say the least. There were two separate dinning rooms, with the one in the back having a mini arcade and dispenser machines you put the quarters in. I came here with my best friend and his son, and the waitress (Who regrettably I didn't get the name of to properly credit them) was more than happy to accommodate our needs. She was very attentive with making sure we had plenty to drink in our glasses and was very polite. My friend's son can be very noisy and disruptive, but the staff paid the little guy no mind. The restaurant over all was very clean and had the atmosphere you'd expect from a Pizza Place. While it's not a name brand like Papa Johns, Dominos, or Pizza Hut, Pizza Plus as a whole is a pizza place you should try if you haven't already. Their food is delicious and good for the money. Dimmy's giving this Pizza Plus 5 stars out of 5 stars!
EDIT: 9/1/2024 I ordered my pizza at 8:29 PM Today on 9/1/2024 for me and my Husband. It was not until 9:20 PM that I finally got my Pizza. 51 MINUTES! They had ONE DRIVER and she had 3 orders to deliver to including my own. I had to call the store to ask where was my Pizza. You should never have to do that. I was actually getting worried my Pizza would not make it to me fresh.
As for the condition of the Pizza... It was hot but not really fresh but see for yourself. My Husband said it was Passable at best. Not to mention this was his first Pizza Plus Pizza. Not the normal Pizza Plus quality I normally get. My husbands said among the worst pizza he's had. I called the manager saying I want a refund. Long story short, I didn't get a refund but a credit on my next pizza I order there. This pizza cost me like $15.
If you have a staffing issue hire more people. Don't lowered the quality bar. Lack of staff and delivery drivers is a Management issue. NOT a customer issue. This isn't the COVID-19 Outbreak of 2020 anymore. That excuse don't cut it anymore.
My husband & I went to Pizza Plus Carter's Valley tonight... (8/23/24) it was kinda close to closing time, but they were still so nice & friendly, we just ordered & waited because we live so close, we just took it home.. it was super fast service & I had the pizza sub hoagie for the first time- it was SO good --- I looked back in the kitchen area & told the young lady that checked us out", "that is the cleanest pizza kitchen I have ever seen" Great job ??
Atmosphere: 5
Food: 5
Service: 5
Amy Calvin Messick Ladd
Service was horrible!! Twice they told me to pull over in parking space and they would bring order out! Never showed up! But they was quick about taking my money!!
jeff frazier
Cauliflower crust pizza was okay,surface was also good.
First time ever eating here. Waitress was friendly and competent. Fresh appearing salad bar. Very disappointed to see men in street clothes going in and out of the food prep area and making food. Trash can at the end of the salad bar was nasty. Should not have been anywhere in the building. Food was tasty but both myself and another person had massive diarrhea after eating. I apologized for asking to eat there.
I love their food I have it delivered & we give them a tip so I mean they're pretty friendly I guess.
They were more than happy to add what we wanted to the buffet, and then some. 😊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I got the buffet and it was really good
Great pizza 🍕
Last 2 times we've ordered extra cheese we've had more dough bubbles than cheese. After notifying the manager while crediting us a pizza he also basically said we were lying because he had made them himself. After offering to send him pics he said he didn't want them. Not only has quality went downhill the last few months but apparently management's competency has declined as well.
I rarely do reviews.
This is my second order in a month.
1st order was a large cheese sticks with extra cheese. Received them and there were more bubbled dough without cheese than there was with cheese.
I took pictures, called the store, asked for a manager and complained. He offered me a credit but stated he had made the pizza himself and knew he put extra cheese on it. I offered several times to send my pictures, he declined. Unfortunately I deleted those pictures but it’s now my 2nd order and I ordered a large cheese pizza with extra cheese. This one had more dough bubbles than the one before. So disappointing. I will attach a picture of tonight’s pizza.
Carter’s Valley Pizza Plus used to be the best of them all. Quality has went down so much while prices are high for the quality you get. My whole family has been frequent customer’s for years but no more. I can understand a bad order once. Things happen. But twice in a row?
I have always bragged on this store as one of the best in the area. All that being said today they let me down. It was the worst Pizza, Hot wings and cheese sticks I have ever eaten. Most was tossed. No cheese much at all, soggy hot wings and hard cheese sticks with almost no cheese. I will not return to this store.
Decent pizza at a decent price.
Atmosphere: 4
Food: 4
Service: 5
Out of all the Pizza Pluss' I've been to, I was surprised how homely this particular one felt. The Restaurant was nice and spacious to say the least. There were two separate dinning rooms, with the one in the back having a mini arcade and dispenser machines you put the quarters in. I came here with my best friend and his son, and the waitress (Who regrettably I didn't get the name of to properly credit them) was more than happy to accommodate our needs. She was very attentive with making sure we had plenty to drink in our glasses and was very polite. My friend's son can be very noisy and disruptive, but the staff paid the little guy no mind. The restaurant over all was very clean and had the atmosphere you'd expect from a Pizza Place. While it's not a name brand like Papa Johns, Dominos, or Pizza Hut, Pizza Plus as a whole is a pizza place you should try if you haven't already. Their food is delicious and good for the money. Dimmy's giving this Pizza Plus 5 stars out of 5 stars!
EDIT: 9/1/2024 I ordered my pizza at 8:29 PM Today on 9/1/2024 for me and my Husband. It was not until 9:20 PM that I finally got my Pizza. 51 MINUTES! They had ONE DRIVER and she had 3 orders to deliver to including my own. I had to call the store to ask where was my Pizza. You should never have to do that. I was actually getting worried my Pizza would not make it to me fresh.
As for the condition of the Pizza... It was hot but not really fresh but see for yourself. My Husband said it was Passable at best. Not to mention this was his first Pizza Plus Pizza. Not the normal Pizza Plus quality I normally get. My husbands said among the worst pizza he's had. I called the manager saying I want a refund. Long story short, I didn't get a refund but a credit on my next pizza I order there. This pizza cost me like $15.
If you have a staffing issue hire more people. Don't lowered the quality bar. Lack of staff and delivery drivers is a Management issue. NOT a customer issue. This isn't the COVID-19 Outbreak of 2020 anymore. That excuse don't cut it anymore.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always Great!
Atmosphere: 5
Food: 5
Service: 5
Got the bacon chicken club.sooo delicious ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
My husband & I went to Pizza Plus Carter's Valley tonight... (8/23/24) it was kinda close to closing time, but they were still so nice & friendly, we just ordered & waited because we live so close, we just took it home.. it was super fast service & I had the pizza sub hoagie for the first time- it was SO good --- I looked back in the kitchen area & told the young lady that checked us out", "that is the cleanest pizza kitchen I have ever seen" Great job ??
Atmosphere: 5
Food: 5
Service: 5
Service was horrible!! Twice they told me to pull over in parking space and they would bring order out! Never showed up! But they was quick about taking my money!!
Cauliflower crust pizza was okay,surface was also good.
Atmosphere: 3
Food: 3
Service: 5
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