New to Clarksville….Craving Chinese wings and lo mein…wings were ok lo mein was spaghetti cooked as lo mein sooooo the one star is only because it satisfied my craving.
Atmosphere: 1
Food: 1
Service: 1
Hunter
This food is horrible. I wouldn’t even give this to my dog wit 3 legs.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Fried Rice
James C.
------------------------------TLDR at bottom of review------------------------------- I will be ordering again to make sure that this wasn't just another off night for this location like i had a couple month ago. ( yes I had another bad experience last time I ordered but didn't complain because i've been in the restaurant business for more than 13 years and i know how it can be. you have bad night I get it. so i didn't say anything . but two times in a row.. months apart.. come on man.... Get it together!!) But having been in the business for so long my standards are a little higher than the average Joe. Yesterday I ordered. Mongolian Beef with beef lo main, if you ask me, a classic Chinese restaurant dish that most know and love, that part was decent to taste Ignoring the 10% beef to 90% onion ratio and the beef being a little overcooked it was good, so not much to complain about there, but for a dinner portion and me spending more than 50 bucks on food I want that container full.... it was barley half full and would have fit in a lunch sized container so i was definitely cheated out of my money there. There's a certain expectation when you order a dinner size from a Chinese place, I should be full after that, that expectation was not met. This is something that New King Mao on Needmore RD understands perfectly. Moving on. The lo main. the new bane of my existence.... it was light on sauce and flavorless. This is just a personal preference i believe but I think i'm right when i say we all prefer the fat, sloppy, greasy, flavorful noodles that come with our meal.. this was anything but that. one look and i could tell it was going to be awful and after that first bite it was confirmed. there was no skill put into the lo main and truly tasted bland like how you think paper would taste. Service: Great service. (and this will probably tell them who I am but i have no problem with that I will gladly tell them all this in person in hopes they would take that information and improve but we all know that's not how that works. you tell someone their food is bad and they get mad or say they will so something but never do) but I told the driver to get it to me in the next thirty minutes and there would be and extra tip in it for them. Driver got to me in 30 minutes. Now im not sure if this had something to do with the over quality of the food but if it did. it shouldn't have in any way shape or form . But I have learned from that mistake and will not being doing that again. at least till i know that food will be constantly good every time i order it. We work hard for our money that is taxed at every turn when a place of business wants to take your money for a product it should be good. I hope the next time I order they will have taken a step back and adjust the way they do things. Overall i rate this restaurant at its current status of food and service 3/10 For Cheating me out of a dinner sized portion and giving me that poor excuse of Lo main. They received a 3 instead of a 1 only because of the driver getting it to me so quickly This isn't about me just not liking the way they do it, this was a legit bad experience from somewhere that used to be THE PLACE to get takeout. back a couple years ago I had not a single complaint and ordered regularly. It is my hope they see this and take a chance to improve and not scam people out of their hard earned income. I will be revisiting this restaurant sometime within the next two months at a random time and date under another name and number, I will then write another review and include pictures this time ( I was too hungry and tired to care about waiting for them to fix it so i ate it and went to relaxing for the evening.) This is my genuine review that is not based out of anger or hunger I waited till this morning just to make sure I had time to think about it and I woke with the same feeling as I went to bed. cheated out of my money with the promise of decent food. TLDR: Lunched sized portion in a dinner box. Noodles bad. like the movie The las
Elizabeth Valdez
Horrible food. Horrible customer service from worker when on the phone to complain about quality and quantity of food; he started to laugh and disregarding what I was saying. Have to go to store to pick up refund since they aren’t “tech savvy” to have refund go back to card I used for payment. This place is a joke and workers are even worse! Stay away!!!
Atmosphere: 1
Food: 1
Service: 1
Edward Tyree
Good foodGood
Atmosphere: 5
Food: 5
Service: 5
Serena
Yummy food??♀️?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Drop Soup
Emma Lynn
Me and my bf love chopsticks ! We love getting the shrimp and chicken lomein , it’s always amazing everytime we eat here! Tonight they even forgot one of our sides and they called immediately to insure that we got everything :) when most restaurants would waiting for a phone call from the customer, we will always come back !
Food: 5
Service: 5
Perry Scanlan
Food was ok but hot and sour soup was clearly watered down with chicken broth or similar.
Food: 3
Service: 4
Recommended dishes: Egg Roll
Uncool Dad
We just got pick up from there. The rice was old and it was not fried rice and had a bad odor. The only thing hot was the egg rolls. The crab racoon was not good and running. The food was gross and no where near fresh. Never again.
Veeka R
My boyfriend and I use to love this place. The last couple of times the food has been wrong or taste terrible and not consistent. Won't be going back and that's heartbreaking.
Great food ! You get more that you expect and I don't mean quantity. I do wish the interior was more set up for dine in service but I usually get mine to go anyway.
Chill Mariee
I’ve been 3 times in a row for their lunch deal. And the food taste absolutely amazing & you get a good amount for the price . Oh and their shrimp egg rolls are to die for .
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Shrimp Egg Roll
Haven Baxter
I love the Philly Cheesesteak Eggrolls great food.
Atmosphere: 3
Food: 5
Service: 5
Stephanie Davidson
the food was good Hot and the delivery person was so sweet will order
New to Clarksville….Craving Chinese wings and lo mein…wings were ok lo mein was spaghetti cooked as lo mein sooooo the one star is only because it satisfied my craving.
Atmosphere: 1
Food: 1
Service: 1
This food is horrible. I wouldn’t even give this to my dog wit 3 legs.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Fried Rice
------------------------------TLDR at bottom of review------------------------------- I will be ordering again to make sure that this wasn't just another off night for this location like i had a couple month ago. ( yes I had another bad experience last time I ordered but didn't complain because i've been in the restaurant business for more than 13 years and i know how it can be. you have bad night I get it. so i didn't say anything . but two times in a row.. months apart.. come on man.... Get it together!!) But having been in the business for so long my standards are a little higher than the average Joe. Yesterday I ordered. Mongolian Beef with beef lo main, if you ask me, a classic Chinese restaurant dish that most know and love, that part was decent to taste Ignoring the 10% beef to 90% onion ratio and the beef being a little overcooked it was good, so not much to complain about there, but for a dinner portion and me spending more than 50 bucks on food I want that container full.... it was barley half full and would have fit in a lunch sized container so i was definitely cheated out of my money there. There's a certain expectation when you order a dinner size from a Chinese place, I should be full after that, that expectation was not met. This is something that New King Mao on Needmore RD understands perfectly. Moving on. The lo main. the new bane of my existence.... it was light on sauce and flavorless. This is just a personal preference i believe but I think i'm right when i say we all prefer the fat, sloppy, greasy, flavorful noodles that come with our meal.. this was anything but that. one look and i could tell it was going to be awful and after that first bite it was confirmed. there was no skill put into the lo main and truly tasted bland like how you think paper would taste. Service: Great service. (and this will probably tell them who I am but i have no problem with that I will gladly tell them all this in person in hopes they would take that information and improve but we all know that's not how that works. you tell someone their food is bad and they get mad or say they will so something but never do) but I told the driver to get it to me in the next thirty minutes and there would be and extra tip in it for them. Driver got to me in 30 minutes. Now im not sure if this had something to do with the over quality of the food but if it did. it shouldn't have in any way shape or form . But I have learned from that mistake and will not being doing that again. at least till i know that food will be constantly good every time i order it. We work hard for our money that is taxed at every turn when a place of business wants to take your money for a product it should be good. I hope the next time I order they will have taken a step back and adjust the way they do things. Overall i rate this restaurant at its current status of food and service 3/10 For Cheating me out of a dinner sized portion and giving me that poor excuse of Lo main. They received a 3 instead of a 1 only because of the driver getting it to me so quickly This isn't about me just not liking the way they do it, this was a legit bad experience from somewhere that used to be THE PLACE to get takeout. back a couple years ago I had not a single complaint and ordered regularly. It is my hope they see this and take a chance to improve and not scam people out of their hard earned income. I will be revisiting this restaurant sometime within the next two months at a random time and date under another name and number, I will then write another review and include pictures this time ( I was too hungry and tired to care about waiting for them to fix it so i ate it and went to relaxing for the evening.) This is my genuine review that is not based out of anger or hunger I waited till this morning just to make sure I had time to think about it and I woke with the same feeling as I went to bed. cheated out of my money with the promise of decent food. TLDR: Lunched sized portion in a dinner box. Noodles bad. like the movie The las
Horrible food. Horrible customer service from worker when on the phone to complain about quality and quantity of food; he started to laugh and disregarding what I was saying. Have to go to store to pick up refund since they aren’t “tech savvy” to have refund go back to card I used for payment. This place is a joke and workers are even worse! Stay away!!!
Atmosphere: 1
Food: 1
Service: 1
Good foodGood
Atmosphere: 5
Food: 5
Service: 5
Yummy food??♀️?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Drop Soup
Me and my bf love chopsticks ! We love getting the shrimp and chicken lomein , it’s always amazing everytime we eat here! Tonight they even forgot one of our sides and they called immediately to insure that we got everything :) when most restaurants would waiting for a phone call from the customer, we will always come back !
Food: 5
Service: 5
Food was ok but hot and sour soup was clearly watered down with chicken broth or similar.
Food: 3
Service: 4
Recommended dishes: Egg Roll
We just got pick up from there. The rice was old and it was not fried rice and had a bad odor. The only thing hot was the egg rolls. The crab racoon was not good and running. The food was gross and no where near fresh. Never again.
My boyfriend and I use to love this place. The last couple of times the food has been wrong or taste terrible and not consistent. Won't be going back and that's heartbreaking.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Great food ! You get more that you expect and I don't mean quantity. I do wish the interior was more set up for dine in service but I usually get mine to go anyway.
I’ve been 3 times in a row for their lunch deal. And the food taste absolutely amazing & you get a good amount for the price . Oh and their shrimp egg rolls are to die for .
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Shrimp Egg Roll
I love the Philly Cheesesteak Eggrolls great food.
Atmosphere: 3
Food: 5
Service: 5
the food was good Hot and the delivery person was so sweet will order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice, Fried Rice, Seafood Treasure, Bourbon Boneless Chicken, Honey Chicken, Cashew Chicken, Egg Roll, Triple Delight, Chicken Lo Mein, Chicken Pad Thai, Fried Corn Nugget
You can eat in if ya want. The food was good and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Egg Roll, Shrimp Egg Roll