Got food poisoning from this place last night. Never gain.
Tony Robinson
The absolute worst Fast Food pleace ever. Dirty, slow, and can't get any orders right!
Missy Sizemore
I'm here from Pittsburgh Pennsylvania I heard great things about the cookout however when I got my coleslaw, it was not a portion it was a dab! I deserve a refund for the whole meal. I love cold saw too bad I can't say that
Devin Gregor
Great food. Highly recommended
Jessica Thomas
Who is the General Manager of this location? Better yet who is the district manager? I’ve never been to a cookout until last night. From the driver thru speaker being okay experience you can tell the lack of menu knowledge. Overall lack of cleanliness employee outside with gloves on let’s hope he changed them. To being at the window paying receiving our drinks. For the young man at the windows to open the window and ask what did I want. I said my food. He said oh yea the tray. To getting the food trying to check to make sure I have everything. The same young man opened the window so aggressively to ask me what’s the problem?!?! WOW, cookout is this your standard of service? Being a former General manager in the restaurant industry. I was taken back by the level of rudeness and lack of hospitality being given out. The night shift needs adult supervision, training on customer service skills, and menu knowledge. How are these children allowed in the window serving customers? When they clearly need to still be in training? Does the General manager not care about his/her store’s performance?
Atmosphere: 1
Food: 1
Service: 1
Dusti Wine
Food was horrible . Tasted old, my chicken sandwich was burnt. I asked for sweet tea and got unsweet….never will I ever recommend this place to anyone.
Food: 1
Service: 1
M. A.
Big double burger is small as McDonald's its joke 😃
Nicole Reeves
This is normally my favorite fast food restaurant. But tonight was NOT a good experience. I normally don’t write reviews either but i think feedback may be needed. Ticket says cashier was Jekeiva. I asked for bacon lettuce cheese mayo and ketchup. When it was repeated back to me, it was right. When i checked the ticket i was rung up for no cheese. Got the burger and only ketchup and bacon are on the burger. When i made it to the window i was waiting around 10 mins and then i was asked to pull back through the drive thru with 2 people behind me (now ahead of me) and when i got back to the window i was still waiting over 5 minutes. And the 2 people ended up getting their order before me and one of them had more food than me. Idk what happened but pls fix this issue or whatever.
Andrew Morrow
The service and food were phenomenal. The actual drive through however is horrendous and makes no sense.
Atmosphere: 5
Food: 5
Service: 5
Keydrick Davis
Jekeiva’s customer service was unacceptable and very much unappreciated! I said “hey how you doing?” She husband sit there in awkward silence. I got my order and I said thank you have a goodnight and again nothing back! My order was #2080.
Food is good. Service is good. Only complaint is yall put wayyyyy to much ice in your drinks. Even when asking for light ice it's still to much
Atmosphere: 5
Food: 2
Service: 5
Alicia Wilson
Come on now it’s always something messed up every visit I swear they only have me as a costumer still because of the Cheerwine.
Atmosphere: 2
Food: 2
Service: 2
Amir Davis
I came the other night ordered a cookout tray with a walking taco. The walking taco only had meat. no cheese, no lettuce, sour cream, NOTHING. A time before that there was a zip tie in my walking taco. I frequently come to this location at night but at this point..
Atmosphere: 5
Food: 1
Service: 5
Amber Ferrell
Cookout is a great, quick place to grab fast food. The ONLY thing I dislike about it, is that they rush the tee-total hell out of you while you are ordering. You can't even get your order out before they are rushing onto your next item.. I was told they are on a timer & that needs to stop. It's so disrespectful to the patrons who are paying for the food & service.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cheddar Cheese Bites, Big Double Burger
Kap Wing
Been there 3 times and they always get your order wrong and never give your right portions.
Got food poisoning from this place last night. Never gain.
The absolute worst Fast Food pleace ever. Dirty, slow, and can't get any orders right!
I'm here from Pittsburgh Pennsylvania I heard great things about the cookout however when I got my coleslaw, it was not a portion it was a dab! I deserve a refund for the whole meal. I love cold saw too bad I can't say that
Great food. Highly recommended
Who is the General Manager of this location? Better yet who is the district manager? I’ve never been to a cookout until last night. From the driver thru speaker being okay experience you can tell the lack of menu knowledge. Overall lack of cleanliness employee outside with gloves on let’s hope he changed them. To being at the window paying receiving our drinks. For the young man at the windows to open the window and ask what did I want. I said my food. He said oh yea the tray. To getting the food trying to check to make sure I have everything. The same young man opened the window so aggressively to ask me what’s the problem?!?! WOW, cookout is this your standard of service? Being a former General manager in the restaurant industry. I was taken back by the level of rudeness and lack of hospitality being given out. The night shift needs adult supervision, training on customer service skills, and menu knowledge. How are these children allowed in the window serving customers? When they clearly need to still be in training? Does the General manager not care about his/her store’s performance?
Atmosphere: 1
Food: 1
Service: 1
Food was horrible . Tasted old, my chicken sandwich was burnt. I asked for sweet tea and got unsweet….never will I ever recommend this place to anyone.
Food: 1
Service: 1
Big double burger is small as McDonald's its joke 😃
This is normally my favorite fast food restaurant.
But tonight was NOT a good experience. I normally don’t write reviews either but i think feedback may be needed.
Ticket says cashier was Jekeiva.
I asked for bacon lettuce cheese mayo and ketchup. When it was repeated back to me, it was right. When i checked the ticket i was rung up for no cheese. Got the burger and only ketchup and bacon are on the burger.
When i made it to the window i was waiting around 10 mins and then i was asked to pull back through the drive thru with 2 people behind me (now ahead of me) and when i got back to the window i was still waiting over 5 minutes. And the 2 people ended up getting their order before me and one of them had more food than me. Idk what happened but pls fix this issue or whatever.
The service and food were phenomenal. The actual drive through however is horrendous and makes no sense.
Atmosphere: 5
Food: 5
Service: 5
Jekeiva’s customer service was unacceptable and very much unappreciated! I said “hey how you doing?” She husband sit there in awkward silence. I got my order and I said thank you have a goodnight and again nothing back! My order was #2080.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Food is good. Service is good. Only complaint is yall put wayyyyy to much ice in your drinks. Even when asking for light ice it's still to much
Atmosphere: 5
Food: 2
Service: 5
Come on now it’s always something messed up every visit I swear they only have me as a costumer still because of the Cheerwine.
Atmosphere: 2
Food: 2
Service: 2
I came the other night ordered a cookout tray with a walking taco. The walking taco only had meat. no cheese, no lettuce, sour cream, NOTHING. A time before that there was a zip tie in my walking taco. I frequently come to this location at night but at this point..
Atmosphere: 5
Food: 1
Service: 5
Cookout is a great, quick place to grab fast food. The ONLY thing I dislike about it, is that they rush the tee-total hell out of you while you are ordering. You can't even get your order out before they are rushing onto your next item.. I was told they are on a timer & that needs to stop. It's so disrespectful to the patrons who are paying for the food & service.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cheddar Cheese Bites, Big Double Burger
Been there 3 times and they always get your order wrong and never give your right portions.
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