Dunkin'
2531 Wilma Rudolph Blvd, Clarksville
(931) 378-5614
Recent Reviews
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What a great place for an afternoon coffee! The black coffee is always consistent. Staff is great, I can't remember the kid's name maybe Mylan or something, but he was super helpful and personable! Hands down best Dunkin in town.
Atmosphere: 5
Food: 5
Service: 5
Got to be the slowest DD in the entire country.... just sitting here, drive thru is at a stand still....
Service: 1
Great service. Engaging staff. Good value
Atmosphere: 5
Food: 5
Service: 5
The guy was super nice! The girl not so much kinda rude.
Atmosphere: 4
Food: 4
Service: 3
Wasn't even open when I went so👎🏾
Atmosphere: 1
Food: 1
Service: 1
NEVER HAVE COLD BREW!!
Atmosphere: 5
Food: 1
Service: 5
Through the drive through, ordered a coffee. When we got it, it wasn't made correctly (we order the same drink every day). Waited at the drive through window for about 15 minutes before anyone came back to the window. When the worker came to the window I explained it had been made wrong and asked to speak to the manager. The worker stated that the manager was not there today. I asked to speak to someone in charge and she stated that no one was in charge, there were were only two people present at work. I explained that the coffee had been made wrong. She pointed at the label. I said the label is correct but the drink was made wrong. We buy the same thing daily. She re-made the drink. I thanked her and we drove off, My daughter asked why I thanked the worker since she was being very rude to me (a lot of attitude). I really didn't have an answer for that. 8-31-2025 at 2:20 pm. You have cameras, so just check them. By the way, we are guessing the worker made the second one wrong also. Thinking the worker used the incorrect milk, we asked for skim milk. How do we know, my wife has an allergy for regular milk. We got home, she drank it, and had an allergic reaction. On top of what was perceived as a bad attitude, we also sat at that window for about 15 minutes with a line of cars behind us. That means while Dunkin Donuts is paying their workers, Dunkin Donuts wasn't making any money from the line of cars behind us...time is money folks. Mistakes will be made sometimes, that's natural. What's not natural or good for business, bad attitudes and poor customer service. Those things cost businesses money. Just my opinion but won't stop by here again anytime soon. Check the camera footage.
Atmosphere: 1
Food: 1
Service: 1
This dunkin is my favorite! Everyone is great. They always have a smile first thing in the morning. I appreciate them so much
Atmosphere: 5
Food: 5
Service: 5
Stood inside for over 5 minutes before even being greeted, acted as if I wasn’t even in there. Got spoken to from another customer before the workers even acknowledged me.
Atmosphere: 2
Food: 4
Service: 1
I don’t know what it is but EVERY time I come to this location the drive thru takes fooooorever. Then I’m still waiting at the window (always do mobile order) they ALWAYS mess up, forget something, & they are so nonchalant, every worker looks miserable there. 😕
Restaurantji Recommends
Myself and my son waited in the drive thru for almost 20minutes . So we drove up to the drive thru window and no one there . I went inside to order a large iced coffee. Oh wow I asked a simple question and the lady manager just came out from the bathroom. She said the drive is not working they fixing the drive thru lane. I was like but atleast pls write a note so that way myself and my son dnt have to sit in the drive thru and say Hello every time. So rude she said we have no time . Omg ..how do you hold a position if you are rude. The moral of the story . If you dnt like ur job pls quit and let others take over. 😜😜
Atmosphere: 1
Food: 1
Service: 1
Don't go to this dunkin you will wait forever to get a coffee and your order will not be right or your food. Go down the road to a better one. The stuff have no manners or experience.
Atmosphere: 1
Food: 1
Service: 1
I ordered on the mobile app for my drinks to be ready at 3:50pm and I get here when the app says it’s ready here it is 4:01pm and they just handed it to me!
Atmosphere: 1
Service: 1
The employees are friendly but the service is extremely slow for drive thru and dine in
Atmosphere: 4
Food: 4
Service: 3
Can't go wrong with BR ice cream!! But small, crowded, and loud. Register process was difficult
Atmosphere: 3
Food: 5
Service: 3
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