Firehouse Subs Madison Street
1839 Madison St Bldg E, Clarksville
(931) 919-2772
Recent Reviews
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My boyfriend and I went in for some lunch and waited around 20 minutes at the register for someone to at least come and take our order. There were two ladies in there and neither one said hello, give us one second, sorry for the wait, or even looked in our direction to acknowledge our existence. There was another guy behind us who left right after we did and a lady who had a pick up order and was waiting longer than we were. Generally just disrespectful. Didn’t say a word to any of us except for asking the lady the name for her pick up order. SMH, won’t be back.
Atmosphere: 1
Food: 1
Service: 1
I usually don’t leave bad reviews, it was my first time here and i never come back but this experience was very frustrating. 👎We placed a take-out order and waited over 35 minutes for just two subs . No one mentioned that dine-in customers are served first. A simple heads-up would have helped a lot . The food might be okay, the service need a serious improvement. I should have cancel my order instead of that long waiting. Need more worker instead of only two young person i have worked in many different restaurants for 8 years never seen smth like thatttt ……!!!
Atmosphere: 1
Food: 2
Service: 1
Skimpy sandwiches with higher costs as compared to other Firehouse locations. Requested mozzarella cheese over provolone but none was available. The unsweetened tea had soured. Upon leaving, I informed one of the staff members. She couldn't have cared less. During our meal the staff was LOUDLY singing/screaming along with the music...as you may encounter in a bar. We will no longer be patronizing the Madison St Clarksville location.
Atmosphere: 1
Food: 3
Service: 2
Ordered tonight and not one sandwich was correct. Drove 20 min each way. No gravy we paid for, no onions, peppers or lettuce on 3 different steak subs. Super disappointed family movie night. 0 out of 0.
Staff are so friendly. Manager greets us by name. Knows our order by heart.
Atmosphere: 5
Food: 5
Service: 5
Madison Street is a wonderful store. Good food, good staff. Quick and easy to order.
Atmosphere: 5
Food: 5
Service: 5
45 min to get my sandwich and it had no cheese on it!! I come back in to get it remade and another 30 min on another 1. There was 3 people in the store. They were juggling buns and bullshitting. This needs to be brought to managers attention and they all need to be told to straighten it up. I won't be back
Atmosphere: 3
Food: 1
Service: 1
Always a great fresh sandwich and they are very accurate w your order
Atmosphere: 5
Food: 5
Service: 5
The two gals working tonight, 9/25, were wonderful. I love when you can tell people enjoy their job.
Atmosphere: 5
Food: 5
Service: 5
Great deal for combo!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Loved the new gold sub.
Atmosphere: 5
Food: 5
Service: 5
I love the food here but today was ridiculous. Waited half an hour for our order. The whole time, the two employees on shift argued and bickered. Not focusing on the orders or paying attention to the customers. Literally arguing and swearing. I was extremely tempted to walk out, but I already paid for my food, I'm getting it. I will make sure these two are not working when I come back or I will not order. Like 2 children. Ridiculous
Atmosphere: 2
Food: 4
Service: 2
Good 👍👍👍
Atmosphere: 5
Food: 5
Service: 5
The service is always friendly, and the food is always great!
Great employees.
Atmosphere: 5
Food: 5
Service: 5
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