Normally I would not consider their service to be fast, especially for anything coming off the grill, but my recent visit was absolutely ridiculous. Three subs, two hot and one cold, 45min wait! I know the exact timing because I sent a text just before I ordered. They were busy, but sandwiches were still being made... except mine. I kept seeing other folks coming in after me get their food. While I was sitting there the cashier finally asked "What did you order?" (SMDH) I said "These three subs 40min ago" and then she basically asked if I had gotten any of them. Like shouldn't YOU know the answer to that?! (WTH) So she went to talk to the guy slicing the meat. They literally forgot about the order (which is weird because they have tickets) and the worst part was barely even apologized. The young man adding the condiments gave a quiet, half-hearted sorry for your wait. Sorry for your wait is appropriate for being there beyond like 10min or so. Waiting for 45min should have been more like "we sincerely apologize, here is a free ...", free sub on your next visit, or comping the meal. Super disrespectful of my time. For sure I won't go back because it doesn't seem like they value their customers. Seemed like rushing to finally get my order complete was inconveniencing them.
Atmosphere: 1
Food: 3
Service: 1
Adam Perez
Always delicious food, I wish they had a size between the giant and regular because I always find myself too full on the giant and still hungry on the regular.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Super Sub
Mary Elizabeth
This was my first time trying a Jersey Mike's sub and I will not be back. Stale bread, very little mayo, no vinegar, no dill pickles and so little CPR, I could barely taste it. Just cold meat and cold cheese on cold, stale bread. What is the hype for this place all about?
Atmosphere: 3
Food: 1
Service: 4
David Adams
I eat Jersey Mike’s often and the food there is normally really good. However this time when I went there I did enjoy the food but the condensing remarks that I overheard the shift manager making about me over the counter to her co-worker on this day were very disappointing seeing as I frequent here quite often to enjoy a good meal. I’ve grown to expect better professionalism from the employees at this place but I’m disappointed to say this day it was not achieved and this company was not very well represented by the shift manager that was on duty on this day. Great Food! But extremely poor customer service concerning the shift manager only at this store. Everyone else there achieved a job well done.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Mike's Chicken Philly
The Paris
Love the sandwiches. Went out of my way today to get it for dinner and ordered a cold sub. I was then told the slicer person was not available and they didn't know when they could do it. Really? 5 people in the store and nobody can use the slicer? Whatever, ordered a hot sub and as they were making it, one of the people walked out of the store and put a sign on the door saying the meat slicing wouldn't be able to be done for 10-15 min. Wait, what? They were standing right there? The person couldn't take 30 seconds to slice some meat and cheese? Could have not sat there and talked to the other emplyees for a couple of minutes. Be better people, it's called customer service. BTW the big kahuna was good.
Atmosphere: 5
Food: 5
Service: 1
Joe Nope
Food was awesome. philly cheese was fresh, hot, and very good. "For a philly, you can get in Clarksville"
The person taking the order wasn't the most friendliest seemed to be annoyed about whatever was going on,
But other than that was good Prices a little high but definitely worth it imo.
Atmosphere: 3
Food: 5
Service: 3
Donald Hill
Great subs.
Atmosphere: 5
Food: 5
Service: 5
BRYAN SAUGRICH
I literally waited 25 minutes for a mini sub when there where 5 employees working but only 1 serving the customers. Two chatted literally in front of me aboit non work related topics one was playing with his hair and one working online orders. This is the most inefficient system ever!
Terry Rowe
Two times in a row pick up and delivery was messed up bc they don’t read the request line. Why even have it? Both time it was a $16 giant sub. I was given a “free mini” for my troubles lol.
Came in as a dasher and while I was waiting on the order to be completed I purchased 2 canned Stubborn sodas. The case was not very cold so unfortunately the drinks weren’t either. I then asked for a cup for ice and was told I’d have to pay another $2.99 for that. I guess I’d understand if I hadn’t bought anything but I already purchased two drinks and now you want me to purchase another just to have some ice. That’s insane. I like Jersey Mikes and the food but that was not a good experience!
Atmosphere: 3
Food: 1
Service: 3
Jack Coats
Tried it on a whim, wife liked it so we will be back ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ham and Provolone
Gregory Anderson
Always a solid go to for lunch. I’ve never been let down and I always do it mikes way
Vegetarian options: They have vegetarian sandwiches
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna Philly Cheese Steak, Club Sub, Buffalo Chicken Cheese Steak, Chipotle Cheese Steak
tomasbys
Great tasting food. The employees are always friendly.
Normally I would not consider their service to be fast, especially for anything coming off the grill, but my recent visit was absolutely ridiculous. Three subs, two hot and one cold, 45min wait! I know the exact timing because I sent a text just before I ordered. They were busy, but sandwiches were still being made... except mine. I kept seeing other folks coming in after me get their food. While I was sitting there the cashier finally asked "What did you order?" (SMDH) I said "These three subs 40min ago" and then she basically asked if I had gotten any of them. Like shouldn't YOU know the answer to that?! (WTH) So she went to talk to the guy slicing the meat. They literally forgot about the order (which is weird because they have tickets) and the worst part was barely even apologized. The young man adding the condiments gave a quiet, half-hearted sorry for your wait. Sorry for your wait is appropriate for being there beyond like 10min or so. Waiting for 45min should have been more like "we sincerely apologize, here is a free ...", free sub on your next visit, or comping the meal. Super disrespectful of my time. For sure I won't go back because it doesn't seem like they value their customers. Seemed like rushing to finally get my order complete was inconveniencing them.
Atmosphere: 1
Food: 3
Service: 1
Always delicious food, I wish they had a size between the giant and regular because I always find myself too full on the giant and still hungry on the regular.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Super Sub
This was my first time trying a Jersey Mike's sub and I will not be back. Stale bread, very little mayo, no vinegar, no dill pickles and so little CPR, I could barely taste it. Just cold meat and cold cheese on cold, stale bread. What is the hype for this place all about?
Atmosphere: 3
Food: 1
Service: 4
I eat Jersey Mike’s often and the food there is normally really good. However this time when I went there I did enjoy the food but the condensing remarks that I overheard the shift manager making about me over the counter to her co-worker on this day were very disappointing seeing as I frequent here quite often to enjoy a good meal. I’ve grown to expect better professionalism from the employees at this place but I’m disappointed to say this day it was not achieved and this company was not very well represented by the shift manager that was on duty on this day. Great Food! But extremely poor customer service concerning the shift manager only at this store. Everyone else there achieved a job well done.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Mike's Chicken Philly
Love the sandwiches. Went out of my way today to get it for dinner and ordered a cold sub. I was then told the slicer person was not available and they didn't know when they could do it. Really? 5 people in the store and nobody can use the slicer? Whatever, ordered a hot sub and as they were making it, one of the people walked out of the store and put a sign on the door saying the meat slicing wouldn't be able to be done for 10-15 min. Wait, what? They were standing right there? The person couldn't take 30 seconds to slice some meat and cheese? Could have not sat there and talked to the other emplyees for a couple of minutes. Be better people, it's called customer service. BTW the big kahuna was good.
Atmosphere: 5
Food: 5
Service: 1
Food was awesome. philly cheese was fresh, hot, and very good. "For a philly, you can get in Clarksville"
The person taking the order wasn't the most friendliest seemed to be annoyed about whatever was going on,
But other than that was good
Prices a little high but definitely worth it imo.
Atmosphere: 3
Food: 5
Service: 3
Great subs.
Atmosphere: 5
Food: 5
Service: 5
I literally waited 25 minutes for a mini sub when there where 5 employees working but only 1 serving the customers. Two chatted literally in front of me aboit non work related topics one was playing with his hair and one working online orders. This is the most inefficient system ever!
Two times in a row pick up and delivery was messed up bc they don’t read the request line. Why even have it? Both time it was a $16 giant sub. I was given a “free mini” for my troubles lol.
Food: 1
Service: 1
food was lovely and service was top
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Very pleasant
Atmosphere: 5
Food: 5
Service: 5
Came in as a dasher and while I was waiting on the order to be completed I purchased 2 canned Stubborn sodas. The case was not very cold so unfortunately the drinks weren’t either. I then asked for a cup for ice and was told I’d have to pay another $2.99 for that. I guess I’d understand if I hadn’t bought anything but I already purchased two drinks and now you want me to purchase another just to have some ice. That’s insane. I like Jersey Mikes and the food but that was not a good experience!
Atmosphere: 3
Food: 1
Service: 3
Tried it on a whim, wife liked it so we will be back ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ham and Provolone
Always a solid go to for lunch. I’ve never been let down and I always do it mikes way
Vegetarian options: They have vegetarian sandwiches
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna Philly Cheese Steak, Club Sub, Buffalo Chicken Cheese Steak, Chipotle Cheese Steak
Great tasting food. The employees are always friendly.
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