I placed a delivery order through the app a couple of days ago. The store near me is 1 mile away, an approx. 5 min. drive. They close at 9pm, my order was confirmed at 8:13pm and I tipped 20%. I never received confirmation that my food was delivered but when I checked it around 9pm, my food was left in shambles on my doorstep for some reason…I understand with the new toasted feature, it might be a pain to take toasted sub orders so close to closing but that’s something you should take up with corporate and not take out on the consumer.
Kian Hamzapour
I ordered at sandwich for delivery at 12:41. I am TWO minutes down the street from them. and the time is 1:31 !! and it’s still not here. I’m new to Clarksville and this is my first time trying JJ here. The people on the phone said they’re short staffed with only one driver and they said something about a flat tire. They ain’t even offer a discount, I’m very disappointed and I will never eat Jimmy Johns in Clarksville again. I paid $23.78 for a sandwich and a drink and I even left a tip, I wish I didn’t leave the tip.
Chari Swift
I order from this location very frequently through the app and have not experienced issues until my past few times ordering. Apparently, the store is running out of food items and not notifying the customer of this. Perhaps, it is due to them being on their phones and unable to concentrate. If food items are not available, please let the customer know in advance so it gives one the opportunity to decide if they still want the sandwich or to choose a different location.
Deborah Atwood
I ordered the Vito Picklewich. It was the perfect sandwich for me. I cant eat much at a time, so this having no bread was what I needed. It was fresh, wet and every ingredient had its own taste. It was well put together and came cut in half. It was also cheap, which is great when you cant eat a lot of food at one setting. A 5 star Picklewich a 5 star experience.
Atmosphere: 5
Food: 5
Service: 5
Sophia S.
Great restaurant! Ordering was easy through the drive through and staff was friendly and helpful. Food was ready quickly after I ordered it, and it tasted fresh and flavorful! Try the Italian night club, it's amazing!
Atmosphere: 5
Food: 5
Service: 5
mykenzie lucas
The last 7 times I’ve order it’s taken over an hour to deliver less than a mile away. Freaky fast more like freaky trash. Trash service, trash delivery, the sad part is the foods the biggest like off trash after it takes over an hour to arrive. The driver seemed impaired. Don’t order from here.
Atmosphere: 1
Food: 1
Service: 1
Juan Vargas
Horrible attitude when you go to the drive through and rush your order
Atmosphere: 1
Food: 4
Service: 1
Rachel Christensen
I ordered two sandwiches from here, after ordering the first one at the voice box I told the lady that I forgot to mention I wanted that sandwich giant size. She didn’t say anything and I kept going and ordered the second. When I got to the window a lady (don’t know if it was the same person) asked if I was the car that ordered the three sandwiches. I said no, and then she told me since I changed the size they had to make me two regulars instead. I asked if they were the same price and she said they were so I was fine with it, paid and left. Checked my receipt and it was two dollars more expensive. I don’t really care about the two dollars, I care that the people working in the window were talking to me like I was crazy when I literally told her before I even finished ordering and she was just too lazy to change it. Good food though lmao.
Food: 5
Service: 1
Jennifer Hudson
5/1/2024 bought Turkey Tom sandwich began to eat it and the lettuce had ice chips in it. I removed the lettuce from my sandwich. I called no one answered the phone.
Friendly -was my first visit to this location about a year n half ago. One thing about this location that I REALLY HATE!! Is that when they run out of something they won’t just politely give you options they will substitute it without telling you.?Last Friday or Saturday night, approaching the drive thru & 2 employees were out FRONT smoking cigarettes. Oh my gah!! This went ALL over me as they tried to rush to stand up to go back in but we had so nervous to order because we just knew they were not going to wash their hands, so we kept going . I was really starting to like this JJ too! So now I’m leaving a 2 star.
Stephanie Heer
Always fresh and yummy. Staff is super nice.
Atmosphere: 5
Food: 5
Service: 5
Lyn Thompson
Really good sandwhich. Stopped in here trying to get home from the tragic eclipse traffic and the sandwhiches were great.
Atmosphere: 4
Food: 4
Service: 4
Kathy Moulton
Place is awful the bread is hard the people barely greet you as you come in the workers are sitting down in chairs in the front lobby I will never come here again it's off of fort Cambell in
Atmosphere: 1
Food: 1
Service: 2
tesha Sanders
Kyle and the team tonight absolutely killed me with kindness after I was so frustrated about something so little. They completely rectified the situation and then some. I highly recommend this location. They are always so kind here and we will always come back.
Good food
I placed a delivery order through the app a couple of days ago. The store near me is 1 mile away, an approx. 5 min. drive. They close at 9pm, my order was confirmed at 8:13pm and I tipped 20%. I never received confirmation that my food was delivered but when I checked it around 9pm, my food was left in shambles on my doorstep for some reason…I understand with the new toasted feature, it might be a pain to take toasted sub orders so close to closing but that’s something you should take up with corporate and not take out on the consumer.
I ordered at sandwich for delivery at 12:41. I am TWO minutes down the street from them. and the time is 1:31 !! and it’s still not here. I’m new to Clarksville and this is my first time trying JJ here. The people on the phone said they’re short staffed with only one driver and they said something about a flat tire. They ain’t even offer a discount, I’m very disappointed and I will never eat Jimmy Johns in Clarksville again. I paid $23.78 for a sandwich and a drink and I even left a tip, I wish I didn’t leave the tip.
I order from this location very frequently through the app and have not experienced issues until my past few times ordering. Apparently, the store is running out of food items and not notifying the customer of this. Perhaps, it is due to them being on their phones and unable to concentrate. If food items are not available, please let the customer know in advance so it gives one the opportunity to decide if they still want the sandwich or to choose a different location.
I ordered the Vito Picklewich. It was the perfect sandwich for me. I cant eat much at a time, so this having no bread was what I needed. It was fresh, wet and every ingredient had its own taste. It was well put together and came cut in half. It was also cheap, which is great when you cant eat a lot of food at one setting. A 5 star Picklewich a 5 star experience.
Atmosphere: 5
Food: 5
Service: 5
Great restaurant! Ordering was easy through the drive through and staff was friendly and helpful. Food was ready quickly after I ordered it, and it tasted fresh and flavorful! Try the Italian night club, it's amazing!
Atmosphere: 5
Food: 5
Service: 5
The last 7 times I’ve order it’s taken over an hour to deliver less than a mile away. Freaky fast more like freaky trash. Trash service, trash delivery, the sad part is the foods the biggest like off trash after it takes over an hour to arrive. The driver seemed impaired. Don’t order from here.
Atmosphere: 1
Food: 1
Service: 1
Horrible attitude when you go to the drive through and rush your order
Atmosphere: 1
Food: 4
Service: 1
I ordered two sandwiches from here, after ordering the first one at the voice box I told the lady that I forgot to mention I wanted that sandwich giant size. She didn’t say anything and I kept going and ordered the second. When I got to the window a lady (don’t know if it was the same person) asked if I was the car that ordered the three sandwiches. I said no, and then she told me since I changed the size they had to make me two regulars instead. I asked if they were the same price and she said they were so I was fine with it, paid and left. Checked my receipt and it was two dollars more expensive. I don’t really care about the two dollars, I care that the people working in the window were talking to me like I was crazy when I literally told her before I even finished ordering and she was just too lazy to change it. Good food though lmao.
Food: 5
Service: 1
5/1/2024 bought Turkey Tom sandwich began to eat it and the lettuce had ice chips in it. I removed the lettuce from my sandwich. I called no one answered the phone.
Restaurantji Recommends
Friendly -was my first visit to this location about a year n half ago. One thing about this location that I REALLY HATE!! Is that when they run out of something they won’t just politely give you options they will substitute it without telling you.?Last Friday or Saturday night, approaching the drive thru & 2 employees were out FRONT smoking cigarettes. Oh my gah!! This went ALL over me as they tried to rush to stand up to go back in but we had so nervous to order because we just knew they were not going to wash their hands, so we kept going . I was really starting to like this JJ too! So now I’m leaving a 2 star.
Always fresh and yummy. Staff is super nice.
Atmosphere: 5
Food: 5
Service: 5
Really good sandwhich. Stopped in here trying to get home from the tragic eclipse traffic and the sandwhiches were great.
Atmosphere: 4
Food: 4
Service: 4
Place is awful the bread is hard the people barely greet you as you come in the workers are sitting down in chairs in the front lobby I will never come here again it's off of fort Cambell in
Atmosphere: 1
Food: 1
Service: 2
Kyle and the team tonight absolutely killed me with kindness after I was so frustrated about something so little. They completely rectified the situation and then some. I highly recommend this location. They are always so kind here and we will always come back.
Atmosphere: 5
Food: 5
Service: 5
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