Kroger

1489 Madison St, Clarksville
(931) 553-0250

Recent Reviews

Sort by
Tammy Miller

Nice and clean market, I always shop at krogers , I'm updated why they want to do this to this old lady they done went and changed all the aisles...lol. 05/22/2024

Jennifer L

Best store, great prices, great people, great delivery!Great store in general!!

Stephanie Hopson

I'm new to the area, just had surgery on my SPINE, and my surgeon sent a prescription for some medication that I had an allergic reaction to. Instead of the pharmacist calling the surgeon to confirm that another prescription was sent by one of his nurses, he says, "If this medication has an allergic reaction, why get an alternate?" Then I called back to get his name, to call corporate, and he says, "it was another prescriber, and that is my job. I'm like, if it's your job, why didn't you call the surgeon to confirm that it was one of his nurses? Instead, he harassing me about a prescription called in. This isn't the first time I've had to deal with this. Last time, I was told there was no insurance on file with Krogers. For the past 12 years, all Kroger pharmacy locations are on the same network. This is a form of prejudice that I can't deal with. Because of my color, pharmacist harassing me. I asked if he wanted me to bring the other medication back. The way he harassed me seems he wants them. All he had to do was call and confirm that the medication was prescribed by another party under my surgeon. If you're new to this area, use another pharmacy. Last time, it was my insurance as if I'm not a Federal Employee cause of my race. Oh I forgot to mention, I was also prescribed nicotine patch for 28 patches, but received only 14, on the box it says 28. It's like are they stealing people's scripts or on the drugs they are supposed to be given to their patients...Never again will you treat me like this.

Samantha Bailey

Money center is never open so they advertise services that you can’t get done 1/2 of the time.

Gregory McCown

well about a 85% rating....cashier was super good today. store was a shambles.prices are still OFR!? and for the elderly fixed income people myself am going to starve.every trip now to krogers uses all of my snap benefits.

Sabine Donnelly

I am a Kroger shopper it's just everything is changing and I get use to one thing being somewhere then u have to turn around and find it in a different apot

Rob Hinojosa

Haven't shopped at a Kroger in about 15 years but I wanted to check this one out since I was in the area running errands and my usual spot was still selling last week's sales. Impressed with the variety of items available in the store. The produce was very nice! I was greeted a couple of of times while I was shopping around which is nice to be recognized (I don't get that at my usual spot and I have been a regular there for 5 years!) My checkout experience is what soured the entire experience. Denise asked me to empty my handbasket onto the conveyor belt... a redundant task that she could have easily done on her own and to top it all off I had to bag the majority of my groceries as she made no effort to do it herself during the checkout process. I will not be returning to this location but I haven't written off Kroger just yet. Thank you.

S Wright

Pick up order placed and received. My VISA WAS charged the correct gro amt and then charge was deleted from another dept. It has been 2 days of discussion with their legal dept to have cleared. Occurred 3-05-24 but I was not informed till 4-10-24. Several orders were done since March with no notification of a problem. So if you must deal with this store, BEWARE that they can cause Chaos in your world.

Kelly Combs

I do not understand the lack of staffing in this store. Tonight was one of many where our family does our grocery shopping with a full cart and has to use self check out! The line was going down the aisle. We require two carts in order to do the whole transaction, which blocks the area. The machines are not equipped for big orders. There isn't enough space, and it thinks you are removing items from the bagging area when you are just moving to the cart. It takes forever, and the poor kid working the stations has to come over no less than 5 times! I can't imagine that another $60 to keep a few lanes open for 2 more hours would hurt! This was before 8 pm. It's frustrating because we need to shop. I guess try another location before needing to move to a new store altogether. I enjoy shopping at Kroger, but the frustration is wearing on us.

Tika Endsley

Everytime I come to krogers customer service always close never have enough money got to drive to Wilma don’t make sense

David Johnson

Crowded overpriced and when you try to leave, after paying, the wheels on the buggy lock as soon as I went through the exit door.

Nicole Tokarski

I enjoy going to Kroger's every time. It's my favorite grocery store

Sharon Dennis

We were trying to change pharmacies because they were listed as preferred pharmacy. We took prescription in yesterday and called this morning to see if ready for pickup then was told not taking on new clients. They said they tried to call but when I checked the phone listed with them we had no missed calls. It's one thing to say you're not taking on new prescriptions with new customers, it's another matter when they lie about trying to call that patient. O will definitely never go back to Krogers for pharmacy

Alena Bryant

Don’t use their delivery service. I couldn’t find two items in my delivery & they accused me of being a liar & a fraud. I found one item btw and wouldn’t have even cared about the other if I hadn’t received these messages from them.

Diana Beard

Awesome selections! Need more dairy free selections. Need to carry Just Egg patties.

Loading...