O'Charley's Restaurant & Bar

I ordered the southern fried chicken breast dinner for delivery and the menu shows 2 breasts on the plate. I was given what amounted to an overcooked burned chicken tender. It was also cold. I was highly overcharged for that. I also added on the apple pie and it was almost frozen. Very shameful for the prices they charge.

Ordered Mac and cheese and was told this is the serving...it's not even 2 spoons...They said corporate told them to change the amount they give...They should be ashamed smh

Our meal was absolutely delicious tonight. Elizabeth, our server, was fantastic. My husband said she's the best server we've had at this restaurant.

Atmosphere: 5

Food: 5

Service: 5

On the road all morning looking forward to o'charleys so we found this one and stopped by only to be seated and ignored for over 25 minutes so we left, stopped by hostess who seated us and let her know and she just stood there not saying a thing.

Service: 1

Did the drive thru. Person at window forgot to give us one of 4 orders. I had to drive around one more time to get missing order.

Food: 5

Service: 4

We went to O'Charley's for our anniversary because they have prime rib which is my husband's favorite. they were out of the medium rare prime rib but didn't tell us until after the hors d'oeuvres were delivered, so he had to accept medium. The prime rib was served COLD! He ordered fries which they messed up and served fried okra. The replacement order of fries was ridiculously tiny. We told them to take the food back as they had ruined our dinner, my chicken was also a ridiculously small serving and tasteless. We will NEVER go to this restaurant again. They offered no incentive or apology for the food or service.

Atmosphere: 2

Food: 1

Service: 2

Our waitress was wonderful and very polite and professional

Food: 5

Service: 5

My husband was sitting at the bar.Had to wait 20 minutes for service and then the server complain the whole time that she had 3 other tables to serve. Not my business all but we wanted to be in some food.

Atmosphere: 3

Food: 3

Service: 1

Ocharleys IS NOT WHAT IT USE TO BE AT ALL. I EXPECTED A DELICIOUS PRIMERIBE AND GOT A DRIED UP COLD DISGUSTING STEAK. EVEN THE MASHED POTATOES WERE COLD!!! THEY PUSHED THE BUCK ON ME!!!

I WILL NEVER EVER GO THERE AGAIN, NEVER!!! THEY REALLY NEED TO CLOSE!!!

PLEASE DO NOT WASTE YOUR MONEY!! PURE GARABGE!!!

Atmosphere: 2

Food: 1

Service: 2

O’charley’s is my favorite restaurant, their food is delicious.

Atmosphere: 5

Food: 5

Service: 5

Just ok.

Atmosphere: 3

Food: 3

Service: 3

Hard to get in and out of parking lot during evening traffic.

Atmosphere: 4

Food: 3

Service: 4

Been going there since 1991 very good, still today. Clarksville Tenn, Bowlingreen Ky Both very good, Springfield Tenn not near as good management just does not have it together

Atmosphere: 5

Food: 5

Service: 5

Everything was great, and the waitress was attentive to the needs of the kids traveling with us.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fingers, Grilled Salmon

Been going to this one for 8 yrs now. We love it so much. Sam is the best

Atmosphere: 5

Food: 5

Service: 5