Just a place that I don't wanna visit again just had a creepy vibe.
Atmosphere: 1
Food: 2
Service: 2
Molly Burkholder
If you need them to get on base for delivery, apparently that’s not possible but nobody will communicate that to you. Food was cold and 3hrs late from when it should have been delivered. The store had our $122 order that was placed at 2:10pm (to be delivered at 5:15pm) delivered to who knows where the first time. Again nobody communicated that our order was being delivered anywhere, even though our delivery driver was communicating that they were in the lobby waiting for the order for over an hour. Eventually, after talking to 3 different people, finally got a male manager on the phone who was extremely rude and was refusing to do anything except give us SOME store credit, that was until we asked for the manager above him and then he promptly said I will just give you the refund and hung up. Was a refund ever issued? No actually, it wasn’t. Called the store again today and the lady manager was also arguing about giving any bit of the refund, even though part of our total was a delivery fee and a tip for said delivery driver that again didn’t actually deliver anything to us because my husband had to go up there to pick up the order. Honestly if I was you, I would go literally anywhere else, order from anyone else. Way better quality food, deals, and service at other establishments than what this particular store had to offer.
Atmosphere: 1
Food: 1
Service: 1
Kayleigh Hamilton
I am extremely disappointed with the experience my party and I had at this location last night. The service was completely unprofessional and caused a huge inconvenience for everyone involved. I had placed a large pre-order for delivery at 5:15 p.m., but when I called the store around 4:00 p.m. to request a later delivery time due to an unexpected meeting, I was told the food was already being prepared even though delivery was still more than an hour away. At 5:30 p.m., my DoorDash driver arrived at the store and informed me he was still waiting for the food to be made, which was confusing since I had been told earlier it was already ready. When I called the store for clarification, I was placed on hold for 15 minutes and had to call back multiple times because the calls were disconnected or the staff seemed unaware of what was happening. Eventually, I was told that my order was being remade because it had been sent with the wrong driver. My DoorDash driver ended up waiting over an hour. When I finally spoke with a manager around 6:15 p.m., he said he wasn’t aware of the earlier confusion and offered store credit. I requested a full refund instead, which he agreed to, but no proof of refund was provided, and nothing has appeared in my account as of the next morning. To make matters worse, my husband had to drive to the store to pick up the food himself, because the manager said it would take another two hours to get a new DoorDash driver. We lost the delivery fee and tip, and the food we finally received was cold and placed in the wrong boxes. Called in today and the woman i spoke with (anna) said she was unsure why her other manager told us we would get a refund and he never actually did give us the refund. The situation was never fully rectified. This entire experience was unacceptable. Between the lack of communication, unorganized staff, and poor handling of the situation, I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Stewart Crosby
Fast, friendly service. Great food, received piping hot!
Atmosphere: 5
Food: 5
Service: 5
Ross Harnevious
Food was ready when I got there, a handful of minutes before the app said it would be ready 👍. I look forward to carrying out from there again, and I believe I will give a slightly better tip to the Team
Atmosphere: 3
Food: 4
Service: 4
Keyana oshiomha
Cashier and staff were helpful and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Marshall Grant
Food was some of the best i’ve had from Pizza Hut. Me and my family use to go to the riverside location but not anymore! They had music playing, everybody was having a great time, and the food came out earlier than what the young lady quoted me. Overall great experience, whoever runs this one now is doing a great job! We will be back!!
Atmosphere: 4
Food: 5
Service: 5
Renee Brewer
Very crispy, hot pizza. This is a good Pizza Hut, staff happy to be there.
Atmosphere: 5
Food: 5
Service: 5
Robin Rhodes
Was there for a door dash and was supposed to have the food at a particular time but I waited at least 10 minutes for n it to be ready. Other than that everything was good.
Atmosphere: 5
Service: 3
Mason Zechary
delivery was earlier then expected! my go to pizza place. Kayla who took my order was so friendly and helped me find a deal to feed my whole family, with leftovers!
Even for a Friday night they were able to get my food ready before I even got there. Their cashier was very friendly and the stuffed crust was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Nisha Watkins
Got a good pizza here!! I’ve been craving Pizza Hut for so long. I typically go by reviews when eating out and this location had the highest in the Clarksville area so I gave them a try & was not disappointed!!
Atmosphere: 4
Food: 5
Service: 5
Delila Kayla
great pizza! my pan pizza was crispy on the bottom & perfectly cooked. a little bit of everything in every bite
Atmosphere: 5
Food: 5
Service: 5
Sal Salvatierra
Luigi's OutPizzas the hut. I will never order here again.
Atmosphere: 1
Food: 1
Charles Sullivan
This place just kinda sucks. Not much else to say.
Just a place that I don't wanna visit again just had a creepy vibe.
Atmosphere: 1
Food: 2
Service: 2
If you need them to get on base for delivery, apparently that’s not possible but nobody will communicate that to you. Food was cold and 3hrs late from when it should have been delivered. The store had our $122 order that was placed at 2:10pm (to be delivered at 5:15pm) delivered to who knows where the first time. Again nobody communicated that our order was being delivered anywhere, even though our delivery driver was communicating that they were in the lobby waiting for the order for over an hour. Eventually, after talking to 3 different people, finally got a male manager on the phone who was extremely rude and was refusing to do anything except give us SOME store credit, that was until we asked for the manager above him and then he promptly said I will just give you the refund and hung up. Was a refund ever issued? No actually, it wasn’t. Called the store again today and the lady manager was also arguing about giving any bit of the refund, even though part of our total was a delivery fee and a tip for said delivery driver that again didn’t actually deliver anything to us because my husband had to go up there to pick up the order. Honestly if I was you, I would go literally anywhere else, order from anyone else. Way better quality food, deals, and service at other establishments than what this particular store had to offer.
Atmosphere: 1
Food: 1
Service: 1
I am extremely disappointed with the experience my party and I had at this location last night. The service was completely unprofessional and caused a huge inconvenience for everyone involved.
I had placed a large pre-order for delivery at 5:15 p.m., but when I called the store around 4:00 p.m. to request a later delivery time due to an unexpected meeting, I was told the food was already being prepared even though delivery was still more than an hour away.
At 5:30 p.m., my DoorDash driver arrived at the store and informed me he was still waiting for the food to be made, which was confusing since I had been told earlier it was already ready. When I called the store for clarification, I was placed on hold for 15 minutes and had to call back multiple times because the calls were disconnected or the staff seemed unaware of what was happening.
Eventually, I was told that my order was being remade because it had been sent with the wrong driver. My DoorDash driver ended up waiting over an hour. When I finally spoke with a manager around 6:15 p.m., he said he wasn’t aware of the earlier confusion and offered store credit. I requested a full refund instead, which he agreed to, but no proof of refund was provided, and nothing has appeared in my account as of the next morning.
To make matters worse, my husband had to drive to the store to pick up the food himself, because the manager said it would take another two hours to get a new DoorDash driver. We lost the delivery fee and tip, and the food we finally received was cold and placed in the wrong boxes.
Called in today and the woman i spoke with (anna) said she was unsure why her other manager told us we would get a refund and he never actually did give us the refund. The situation was never fully rectified.
This entire experience was unacceptable. Between the lack of communication, unorganized staff, and poor handling of the situation, I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Fast, friendly service. Great food, received piping hot!
Atmosphere: 5
Food: 5
Service: 5
Food was ready when I got there, a handful of minutes before the app said it would be ready 👍.
I look forward to carrying out from there again, and I believe I will give a slightly better tip to the Team
Atmosphere: 3
Food: 4
Service: 4
Cashier and staff were helpful and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Food was some of the best i’ve had from Pizza Hut. Me and my family use to go to the riverside location but not anymore! They had music playing, everybody was having a great time, and the food came out earlier than what the young lady quoted me. Overall great experience, whoever runs this one now is doing a great job! We will be back!!
Atmosphere: 4
Food: 5
Service: 5
Very crispy, hot pizza. This is a good Pizza Hut, staff happy to be there.
Atmosphere: 5
Food: 5
Service: 5
Was there for a door dash and was supposed to have the food at a particular time but I waited at least 10 minutes for n it to be ready. Other than that everything was good.
Atmosphere: 5
Service: 3
delivery was earlier then expected! my go to pizza place. Kayla who took my order was so friendly and helped me find a deal to feed my whole family, with leftovers!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Even for a Friday night they were able to get my food ready before I even got there. Their cashier was very friendly and the stuffed crust was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Got a good pizza here!! I’ve been craving Pizza Hut for so long. I typically go by reviews when eating out and this location had the highest in the Clarksville area so I gave them a try & was not disappointed!!
Atmosphere: 4
Food: 5
Service: 5
great pizza! my pan pizza was crispy on the bottom & perfectly cooked. a little bit of everything in every bite
Atmosphere: 5
Food: 5
Service: 5
Luigi's OutPizzas the hut. I will never order here again.
Atmosphere: 1
Food: 1
This place just kinda sucks. Not much else to say.
Atmosphere: 1
Food: 1
Service: 1
Loading...