Number one I think sonic is overrated. I had a $20 gift card in all the sudden the money had dropped down to zero and I didn’t even use it that shows that their website is it’s untrustworthy. They have hackers and stuff who are getting into their system and stealing everybody’s money. I recommend that if you already have a card link to their website, you withdraw it immediately because you don’t have no clue what kind of scammers are gonna steal it. I called them and then they wouldn’t even reimburse it. I mean how rude they are so inconsiderate such heathens and they just don’t know what they’re doing whatsoever.
DONT GO TO SONIC!!!!
Atmosphere: 1
Food: 3
Service: 1
GR4Ç3Y
food itself is good for what it is, but do yall hate me or something why do i NEVER get my marinara sauce even tho i selected two on the app? :(( thanks for the extra fritos wrap, although i would appreciate it if the bare minimum was done and orders were correct
Atmosphere: 5
Food: 5
Service: 1
Shawntaye Alexander
Never coming back to this unprofessional sonic I just wanted some ice I waited almost 10 minutes just for the same woman that was taking all the orders BY HERSELF when other people where in and out which I didn't understand then another car pulls up and they get there drinks when I've been seating for ice I guess my order wasn't that important so I left because that was disrespectful af
Atmosphere: 1
Food: 1
Service: 1
Shelly and Freddie Payton
Great and prompt!! Love their service
Atmosphere: 5
Food: 5
Service: 5
Cherry
I am writing to express my deep dissatisfaction with the customer service my husband and I experienced at your establishment. Upon returning our order because it was cold and poorly presented, we were wrongly accused by Tory of having eaten the food, despite the fact that we had not even touched it. When we explained that the food had not been consumed and that no utensils had been used, Tory continued to insist otherwise. Her tone was accusatory, disrespectful, and unprofessional. This experience left us feeling extremely disrespected and disappointed.
I expect a higher standard of service and hope this matter will be addressed promptly.
Atmosphere: 1
Food: 1
Service: 1
Jaunona Johnson
Food wasn't what I ordered
Atmosphere: 1
Food: 1
Service: 1
Tangelia Qualkinbush
When at the order box, the employee completely ignored me to the point that I respectfully tried to get their attention multiple times before the car behind me, who hasn't even ordered yet, got annoyed and drove off. It also took 20+ minutes to get my order (2 milkshakes) even though they had time to serve the 2 cars behind me drinks.
Atmosphere: 1
Food: 4
Service: 1
Makalah Thaxton
I usually am not the type to sit here and complain, but I worked a long shift at a resturant and got off, and just wanted a drink, I sat at the drive thru window for 5 minutes with no one there to take my order, and when I finally left, there were two employees outside just talking. Different if it was busy, there was one care at one customer at the drive in area. I got there at 10:15.
Atmosphere: 1
Food: 1
Service: 1
Tina Word
Fast service
Atmosphere: 4
Food: 4
Service: 4
Mmm Nnn
YUMMY!! I just love cold cheeseburgers and tator tots that taste like their cooked in 2 week oil..It was nasty
I used the app to order, and the staff member that brought it out did say a word, didn't even confirm it was ours, just walked up, handed it to me, then walked off nothing.
Atmosphere: 3
Food: 4
Recommended dishes: Kids' Meal, Hand Made Onion Rings, Footlong Quarter Pound Coney
Dylan O
Absolutely horrible customer service I was yelling at through the speaker just for trying to take my order and then a manager came out and she was absolutely no help not to mention the reason I was there was bc they messed up my order so I was bringing my receipt back to get a different burger there is a mother daughter Duo there that is completely unprofessional and rude the food was absolutely terrible my thoughts were rocks and the burger was nowhere near where I ordered
Atmosphere: 1
Food: 1
Service: 1
Alexandria Johnson
Needs better workers who can multitask. I have been forgotten while sitting in my car. Not very polite. Normally gets my order wrong too and I end up having to drive back which is super inconvenient because of traffic. And do they offer any discount or anything? Nope.
Atmosphere: 1
Food: 1
Service: 1
bonnie monson
The lady who took our order was wonderful. There was a problem with her understanding the order so she came out to take it in person. When the order arrived I asked for ketchup. She went back in, came back a couple minutes later and told me they were out of ketchup. HOW CAN YOU SELL BURGERS AND FRIES AND NOT HAVE KETCHUP!!?? I told her I did not want my order and requested a refund. She went back in and several minutes later a manager came out with ketchup in a small container. By now my food was cold, the other 2 in my group had finished with their chicken and cheese sticks, no ketchup needed. I took the ketchup and we left. I never did eat, who wants a cold soggy burger and cold onion rings!! This was my second time to this Sonic and my second time having a bad experience. It won't happen again.
Food: 1
Service: 1
Brandee Fox
They always are slow and always gives us the wrong order everytime
Number one I think sonic is overrated. I had a $20 gift card in all the sudden the money had dropped down to zero and I didn’t even use it that shows that their website is it’s untrustworthy. They have hackers and stuff who are getting into their system and stealing everybody’s money. I recommend that if you already have a card link to their website, you withdraw it immediately because you don’t have no clue what kind of scammers are gonna steal it. I called them and then they wouldn’t even reimburse it. I mean how rude they are so inconsiderate such heathens and they just don’t know what they’re doing whatsoever.
DONT GO TO SONIC!!!!
Atmosphere: 1
Food: 3
Service: 1
food itself is good for what it is, but do yall hate me or something why do i NEVER get my marinara sauce even tho i selected two on the app? :((
thanks for the extra fritos wrap, although i would appreciate it if the bare minimum was done and orders were correct
Atmosphere: 5
Food: 5
Service: 1
Never coming back to this unprofessional sonic I just wanted some ice I waited almost 10 minutes just for the same woman that was taking all the orders BY HERSELF when other people where in and out which I didn't understand then another car pulls up and they get there drinks when I've been seating for ice I guess my order wasn't that important so I left because that was disrespectful af
Atmosphere: 1
Food: 1
Service: 1
Great and prompt!! Love their service
Atmosphere: 5
Food: 5
Service: 5
I am writing to express my deep dissatisfaction with the customer service my husband and I experienced at your establishment. Upon returning our order because it was cold and poorly presented, we were wrongly accused by Tory of having eaten the food, despite the fact that we had not even touched it. When we explained that the food had not been consumed and that no utensils had been used, Tory continued to insist otherwise. Her tone was accusatory, disrespectful, and unprofessional. This experience left us feeling extremely disrespected and disappointed.
I expect a higher standard of service and hope this matter will be addressed promptly.
Atmosphere: 1
Food: 1
Service: 1
Food wasn't what I ordered
Atmosphere: 1
Food: 1
Service: 1
When at the order box, the employee completely ignored me to the point that I respectfully tried to get their attention multiple times before the car behind me, who hasn't even ordered yet, got annoyed and drove off. It also took 20+ minutes to get my order (2 milkshakes) even though they had time to serve the 2 cars behind me drinks.
Atmosphere: 1
Food: 4
Service: 1
I usually am not the type to sit here and complain, but I worked a long shift at a resturant and got off, and just wanted a drink, I sat at the drive thru window for 5 minutes with no one there to take my order, and when I finally left, there were two employees outside just talking. Different if it was busy, there was one care at one customer at the drive in area. I got there at 10:15.
Atmosphere: 1
Food: 1
Service: 1
Fast service
Atmosphere: 4
Food: 4
Service: 4
YUMMY!! I just love cold cheeseburgers and tator tots that taste like their cooked in 2 week oil..It was nasty
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
I used the app to order, and the staff member that brought it out did say a word, didn't even confirm it was ours, just walked up, handed it to me, then walked off nothing.
Atmosphere: 3
Food: 4
Recommended dishes: Kids' Meal, Hand Made Onion Rings, Footlong Quarter Pound Coney
Absolutely horrible customer service I was yelling at through the speaker just for trying to take my order and then a manager came out and she was absolutely no help not to mention the reason I was there was bc they messed up my order so I was bringing my receipt back to get a different burger there is a mother daughter Duo there that is completely unprofessional and rude the food was absolutely terrible my thoughts were rocks and the burger was nowhere near where I ordered
Atmosphere: 1
Food: 1
Service: 1
Needs better workers who can multitask. I have been forgotten while sitting in my car. Not very polite. Normally gets my order wrong too and I end up having to drive back which is super inconvenient because of traffic. And do they offer any discount or anything? Nope.
Atmosphere: 1
Food: 1
Service: 1
The lady who took our order was wonderful. There was a problem with her understanding the order so she came out to take it in person. When the order arrived I asked for ketchup. She went back in, came back a couple minutes later and told me they were out of ketchup. HOW CAN YOU SELL BURGERS AND FRIES AND NOT HAVE KETCHUP!!?? I told her I did not want my order and requested a refund. She went back in and several minutes later a manager came out with ketchup in a small container. By now my food was cold, the other 2 in my group had finished with their chicken and cheese sticks, no ketchup needed. I took the ketchup and we left. I never did eat, who wants a cold soggy burger and cold onion rings!! This was my second time to this Sonic and my second time having a bad experience. It won't happen again.
Food: 1
Service: 1
They always are slow and always gives us the wrong order everytime
Atmosphere: 3
Food: 3
Service: 1
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