Poor customer service they serve me cold food, dry burgers, cold mozzarella sticks, the lady on the phone arguing with me saying they dropped the mozzarella sticks to order… But the mozzarella sticks was cold. I have Pictures to show you… I will not eat at that establishment again
Atmosphere: 1
Food: 1
Service: 1
Bambi “MsBam” Okugawa
The Wilma Rudolph location needs to update or fix their equipment. The staff seems to not be able to hear or understand customers no matter where they're ordering. Meanwhile, the speakers are cranked so loud, the staff is nearly unintelligible due to feedback in the system.
Atmosphere: 2
Food: 3
Service: 1
Maricela Watson
Yum cream slushies and not a long wait for drive-thru.
Atmosphere: 5
Food: 5
Service: 5
Invex Properties
The older lady working in the morning is so sweet and patient
Food: 5
Service: 5
Peter
Burgers are amazing. Try the onion rings and get a soda with cherry flavoring.
Atmosphere: 5
Food: 5
Service: 5
Kacey Wilson
Employee were polite and helpful we enjoyed the experience and we would gladly recommend it to anyone wanting a good dining experience
Atmosphere: 5
Food: 5
Service: 5
Elliana Butler
Number one I think sonic is overrated. I had a $20 gift card in all the sudden the money had dropped down to zero and I didn’t even use it that shows that their website is it’s untrustworthy. They have hackers and stuff who are getting into their system and stealing everybody’s money. I recommend that if you already have a card link to their website, you withdraw it immediately because you don’t have no clue what kind of scammers are gonna steal it. I called them and then they wouldn’t even reimburse it. I mean how rude they are so inconsiderate such heathens and they just don’t know what they’re doing whatsoever.
DONT GO TO SONIC!!!!
Atmosphere: 1
Food: 3
Service: 1
GR4Ç3Y
food itself is good for what it is, but do yall hate me or something why do i NEVER get my marinara sauce even tho i selected two on the app? :(( thanks for the extra fritos wrap, although i would appreciate it if the bare minimum was done and orders were correct
Atmosphere: 5
Food: 5
Service: 1
Shawntaye Alexander
Never coming back to this unprofessional sonic I just wanted some ice I waited almost 10 minutes just for the same woman that was taking all the orders BY HERSELF when other people where in and out which I didn't understand then another car pulls up and they get there drinks when I've been seating for ice I guess my order wasn't that important so I left because that was disrespectful af
I am writing to express my deep dissatisfaction with the customer service my husband and I experienced at your establishment. Upon returning our order because it was cold and poorly presented, we were wrongly accused by Tory of having eaten the food, despite the fact that we had not even touched it. When we explained that the food had not been consumed and that no utensils had been used, Tory continued to insist otherwise. Her tone was accusatory, disrespectful, and unprofessional. This experience left us feeling extremely disrespected and disappointed.
I expect a higher standard of service and hope this matter will be addressed promptly.
Atmosphere: 1
Food: 1
Service: 1
Jaunona Johnson
Food wasn't what I ordered
Atmosphere: 1
Food: 1
Service: 1
Tangelia Qualkinbush
When at the order box, the employee completely ignored me to the point that I respectfully tried to get their attention multiple times before the car behind me, who hasn't even ordered yet, got annoyed and drove off. It also took 20+ minutes to get my order (2 milkshakes) even though they had time to serve the 2 cars behind me drinks.
Atmosphere: 1
Food: 4
Service: 1
Makalah Thaxton
I usually am not the type to sit here and complain, but I worked a long shift at a resturant and got off, and just wanted a drink, I sat at the drive thru window for 5 minutes with no one there to take my order, and when I finally left, there were two employees outside just talking. Different if it was busy, there was one care at one customer at the drive in area. I got there at 10:15.
Poor customer service they serve me cold food, dry burgers, cold mozzarella sticks, the lady on the phone arguing with me saying they dropped the mozzarella sticks to order… But the mozzarella sticks was cold. I have Pictures to show you… I will not eat at that establishment again
Atmosphere: 1
Food: 1
Service: 1
The Wilma Rudolph location needs to update or fix their equipment. The staff seems to not be able to hear or understand customers no matter where they're ordering. Meanwhile, the speakers are cranked so loud, the staff is nearly unintelligible due to feedback in the system.
Atmosphere: 2
Food: 3
Service: 1
Yum cream slushies and not a long wait for drive-thru.
Atmosphere: 5
Food: 5
Service: 5
The older lady working in the morning is so sweet and patient
Food: 5
Service: 5
Burgers are amazing. Try the onion rings and get a soda with cherry flavoring.
Atmosphere: 5
Food: 5
Service: 5
Employee were polite and helpful we enjoyed the experience and we would gladly recommend it to anyone wanting a good dining experience
Atmosphere: 5
Food: 5
Service: 5
Number one I think sonic is overrated. I had a $20 gift card in all the sudden the money had dropped down to zero and I didn’t even use it that shows that their website is it’s untrustworthy. They have hackers and stuff who are getting into their system and stealing everybody’s money. I recommend that if you already have a card link to their website, you withdraw it immediately because you don’t have no clue what kind of scammers are gonna steal it. I called them and then they wouldn’t even reimburse it. I mean how rude they are so inconsiderate such heathens and they just don’t know what they’re doing whatsoever.
DONT GO TO SONIC!!!!
Atmosphere: 1
Food: 3
Service: 1
food itself is good for what it is, but do yall hate me or something why do i NEVER get my marinara sauce even tho i selected two on the app? :((
thanks for the extra fritos wrap, although i would appreciate it if the bare minimum was done and orders were correct
Atmosphere: 5
Food: 5
Service: 1
Never coming back to this unprofessional sonic I just wanted some ice I waited almost 10 minutes just for the same woman that was taking all the orders BY HERSELF when other people where in and out which I didn't understand then another car pulls up and they get there drinks when I've been seating for ice I guess my order wasn't that important so I left because that was disrespectful af
Atmosphere: 1
Food: 1
Service: 1
Great and prompt!! Love their service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I am writing to express my deep dissatisfaction with the customer service my husband and I experienced at your establishment. Upon returning our order because it was cold and poorly presented, we were wrongly accused by Tory of having eaten the food, despite the fact that we had not even touched it. When we explained that the food had not been consumed and that no utensils had been used, Tory continued to insist otherwise. Her tone was accusatory, disrespectful, and unprofessional. This experience left us feeling extremely disrespected and disappointed.
I expect a higher standard of service and hope this matter will be addressed promptly.
Atmosphere: 1
Food: 1
Service: 1
Food wasn't what I ordered
Atmosphere: 1
Food: 1
Service: 1
When at the order box, the employee completely ignored me to the point that I respectfully tried to get their attention multiple times before the car behind me, who hasn't even ordered yet, got annoyed and drove off. It also took 20+ minutes to get my order (2 milkshakes) even though they had time to serve the 2 cars behind me drinks.
Atmosphere: 1
Food: 4
Service: 1
I usually am not the type to sit here and complain, but I worked a long shift at a resturant and got off, and just wanted a drink, I sat at the drive thru window for 5 minutes with no one there to take my order, and when I finally left, there were two employees outside just talking. Different if it was busy, there was one care at one customer at the drive in area. I got there at 10:15.
Atmosphere: 1
Food: 1
Service: 1
Fast service
Atmosphere: 4
Food: 4
Service: 4
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