Up until about a month and a half ago this was my favorite subway in town . Now you couldn't pay me to come back. Waited for 15 minutes for the 1 person working at 11 in the afternoon to even ask me what I wanted to eat. And seeing the man only knew very few english words it was very hard to communicate. Bread was burned. There wasn't any veggies except lettuce and tomatoes, claimed to have no ham. Even though I could see the ham and said this location does not participate in the "meal of the day" program. Just an embarrassment to the franchise
Atmosphere: 1
Food: 2
Service: 1
Baha'i Info Clarksville, TN
Today I had to wait for a Doordash pickup order for a out an hour and a half. It was unbelievable, there was only one employee at the store who did not speak English very well, he messed up the order and caused me to lose pay because of the extremely long wait and the order was cancelled by the customer. There was no supervision, the one employee was struggling all by himself and no one was there to assist him. Subway. Riverside drive in Clarksville, TN. 12/6/24 @ 2:45 PM.
jared mccutcheon
I'm sitting here along with two other people that have order online, one gentlemen has been sitting here for over 30 minutes and the young lady said that she has been waiting for about 25 minutes. If one makes a online order and one receives notification that it is ready shouldn't it be?
Atmosphere: 2
Food: 3
Service: 1
Michael Pack
Food did not taste fresh.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Sandwich
Laura Johnson
Just came through for lunch, and the girl working there with the dark hair, is one of the most unfriendly staff members that I've come across in a customer service setting in a long time. If you don't like the job, go do something else. It was only me and another lady in there at 1:30, and she was shaking her head at the fact people were walking in the door, mumbling under her breath, and just going through the motions of taking the orders.
Atmosphere: 1
Food: 5
Service: 1
Brian Perry
Came in and waited because the associate was preparing an online order. That’s fair, they ordered before I came in. Dude made me sandwich and I was at the counter getting ready to pay with my card out as he was putting my sandwich in a bag at the same place, and the online order came in. Dude left me hanging there and tended to them first, then returned to me. This gives the impression that online orders are more important than walk ins. Since I don’t order online, I’ll probably go somewhere else next time. I bumped it up from a 2 to a 3 because the food was fresh.
Atmosphere: 3
Food: 4
Service: 2
James Huff
The staff was polite and the food was fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Cindy Brooks
I was highly disappointed to discover there are no highchair. We had a set of 10 month twins and nowhere for them to sit. We had to try to eat sandwiches with 1 hand and holding a baby. Crazy being 2024, with all our fancy technology, and no highchair.
Atmosphere: 3
Food: 5
Service: 5
ALDONZAMX
The staff (2 gentlemen) welcome me when I got there. I could tell they were working as a team. Both were very nice and professional.The restaurant was clean, the food was yummy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
William E
I recently had the pleasure of visiting the Subway and I have to say that Timothy, the manager, was absolutely fantastic. He greeted me with a warm smile, took time to ensure that my order was exactly what I wanted, and even offered some great recommendations. His customer service skills were top-notch, and he created a welcoming and friendly atmosphere in Subway. I was really impressed with his professionalism and attention to detail. Timothy is definitely an asset to the Subway team, and I look forward to visiting again soon.
We showed up 15 mins before closing after 2 other subway restaurants canceled our order due to lack of meats to create sandwiches. We apologized for the inconvenience, offered to go else where but they made 7 sandwiches with hesitate! And they had already cleaned up for closing. Veggies were fresh also!
Atmosphere: 5
Food: 5
Service: 5
Leslie Simmons
We showed up 15 mins before closing after 2 other subway restaurants canceled our order due to lack of meats to create sandwiches. We apologized for the inconvenience, offered to go else where but they made 7 sandwiches with hesitate! And they had already cleaned up for closing. Veggies were fresh also!
Atmosphere: 5
Food: 5
Service: 5
Sheryl Neal
Ordered online. The sandwich was toasted. They burned it so bad that the bread was the texture of croutons. Worst ever.
Tieka Hooks
Always Smiling and
Atmosphere: 5
Food: 5
Service: 5
James Schmitt
It's a subway. Food is fresh. Good tasting. Service was great. Store is clean had handy cap entrance/ seating
Kid-friendliness: Kids are allowed
Wheelchair accessibility: It is wc accessable
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: S Turkey Breast Salad with Your Choice of Toppings
Up until about a month and a half ago this was my favorite subway in town . Now you couldn't pay me to come back. Waited for 15 minutes for the 1 person working at 11 in the afternoon to even ask me what I wanted to eat. And seeing the man only knew very few english words it was very hard to communicate. Bread was burned. There wasn't any veggies except lettuce and tomatoes, claimed to have no ham. Even though I could see the ham and said this location does not participate in the "meal of the day" program. Just an embarrassment to the franchise
Atmosphere: 1
Food: 2
Service: 1
Today I had to wait for a Doordash pickup order for a out an hour and a half. It was unbelievable, there was only one employee at the store who did not speak English very well, he messed up the order and caused me to lose pay because of the extremely long wait and the order was cancelled by the customer. There was no supervision, the one employee was struggling all by himself and no one was there to assist him. Subway. Riverside drive in Clarksville, TN. 12/6/24 @ 2:45 PM.
I'm sitting here along with two other people that have order online, one gentlemen has been sitting here for over 30 minutes and the young lady said that she has been waiting for about 25 minutes. If one makes a online order and one receives notification that it is ready shouldn't it be?
Atmosphere: 2
Food: 3
Service: 1
Food did not taste fresh.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Sandwich
Just came through for lunch, and the girl working there with the dark hair, is one of the most unfriendly staff members that I've come across in a customer service setting in a long time. If you don't like the job, go do something else. It was only me and another lady in there at 1:30, and she was shaking her head at the fact people were walking in the door, mumbling under her breath, and just going through the motions of taking the orders.
Atmosphere: 1
Food: 5
Service: 1
Came in and waited because the associate was preparing an online order. That’s fair, they ordered before I came in. Dude made me sandwich and I was at the counter getting ready to pay with my card out as he was putting my sandwich in a bag at the same place, and the online order came in. Dude left me hanging there and tended to them first, then returned to me. This gives the impression that online orders are more important than walk ins. Since I don’t order online, I’ll probably go somewhere else next time. I bumped it up from a 2 to a 3 because the food was fresh.
Atmosphere: 3
Food: 4
Service: 2
The staff was polite and the food was fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I was highly disappointed to discover there are no highchair. We had a set of 10 month twins and nowhere for them to sit. We had to try to eat sandwiches with 1 hand and holding a baby. Crazy being 2024, with all our fancy technology, and no highchair.
Atmosphere: 3
Food: 5
Service: 5
The staff (2 gentlemen) welcome me when I got there. I could tell they were working as a team. Both were very nice and professional.The restaurant was clean, the food was yummy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I recently had the pleasure of visiting the Subway and I have to say that Timothy, the manager, was absolutely fantastic. He greeted me with a warm smile, took time to ensure that my order was exactly what I wanted, and even offered some great recommendations. His customer service skills were top-notch, and he created a welcoming and friendly atmosphere in Subway. I was really impressed with his professionalism and attention to detail. Timothy is definitely an asset to the Subway team, and I look forward to visiting again soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Chocolate Chip Cookie, Grilled Chicken
Restaurantji Recommends
We showed up 15 mins before closing after 2 other subway restaurants canceled our order due to lack of meats to create sandwiches. We apologized for the inconvenience, offered to go else where but they made 7 sandwiches with hesitate! And they had already cleaned up for closing. Veggies were fresh also!
Atmosphere: 5
Food: 5
Service: 5
We showed up 15 mins before closing after 2 other subway restaurants canceled our order due to lack of meats to create sandwiches. We apologized for the inconvenience, offered to go else where but they made 7 sandwiches with hesitate! And they had already cleaned up for closing. Veggies were fresh also!
Atmosphere: 5
Food: 5
Service: 5
Ordered online. The sandwich was toasted. They burned it so bad that the bread was the texture of croutons. Worst ever.
Always Smiling and
Atmosphere: 5
Food: 5
Service: 5
It's a subway. Food is fresh. Good tasting. Service was great. Store is clean had handy cap entrance/ seating
Kid-friendliness: Kids are allowed
Wheelchair accessibility: It is wc accessable
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: S Turkey Breast Salad with Your Choice of Toppings
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