Ordered food thru the a website for pickup. Picked up the order got home and the burgers were raw. Called the restaurant talked to a manager she said it would be taken care of took my name and email address nothing. Didn't want to post online but no choice. Poor customer service terrible. Don't take my name and email just to get me off the phone. Won't be spending my money there any time soon..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes
Aaron Pillow
Excellent server named AJ would recommend asking for her the best server our family has had anywhere in years!Everyone enjoyed their food I ate the rest of mine for lunch that night at work. We will definitely go back.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Baked Potato, House Salad
Cynthia Smith
The Prime rib was very chewy at medium.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Baked Potato
Annastasia Beaverhaussen
0 stars should be an option! the place to go if you're into rude service and dirty dishes!! the hostess was the worst!!
Atmosphere: 1
Food: 1
Service: 1
Barbara Schmidt
Three out of four steaks were overcooked. Like no pink whatsoever. Shift change antics were too loud and disruptive. Couple across from us was completely forgotten for over 20 minutes. Their meals were compted. Felt very sorry for this couple. So disappointed in this visit.
Atmosphere: 3
Food: 1
Service: 3
Cory Mace
Got a 16oz steak and 65-70% of it was fat. Was given 5 dollars off a 30 dollar steak.
Atmosphere: 5
Food: 1
Service: 5
Dujon Anderson
My first time eating steak and it wasn't a disappointment, I love the atmosphere and vibe of the place...great
Atmosphere: 5
Food: 5
Service: 5
Cordell Green
Party of 7 cramped into a booth.Barely enough room for drinks let alone dinner plates. Of the 4 steaks that were ordered none were cooked as ordered.My steak was very rare(supposed to be medium) but was delicious. No one complained about the taste. The portions were adequate.The drink prices were way too high. $13 for one bottle of beer?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Pickles, House Salad
Ravean Jackson
I arrived to have dinner everything had been great until food arrived , steak burnt to a crisp I was really patient told them I would wait for a remake I was really hungry, 30 min later I was brought a 6oz steak on a side plate none of my sides after I had been waiting really frustrated with service from kitchen did not get to eat anything, Emoni my waitress was great he wasn’t at fault!
me and my wife went in to have dinner for the evening. We ordered drinks and took forever to receive. When i received mine i ordered two shots of patron chilled and didn’t receive two shots more like one and got charged for two. We both ordered fillets and me and my wife both received anything but fillets. mine was nothing but fat which i sent back and didn’t reorder and my wife tried to eat hers only to not be pleased. We paid our check with never once having the manager come over to ask the issues after we asked to speak to him. Kicker after we got home a few hours later my wife was throwing up from food poisoning. Recommend stay away especially on Saturday at midday. Needless to say we will never go back here again as a local resident.
Atmosphere: 1
Food: 1
Service: 1
anna cozart
Tonight the service was trash, the manager Kristy took my burger that was not done I asked for well done came charred on outside and bloody bleeding on the inside back to the kitchen and had them “ flash cook it” I asked if it was the same burger she said yes.. health code violation.. so I asked for it to be taken off my ticket. Idk if I’ll ever be back I love Texas Roadhouse but recently the service and food have been garbage truck juice.. do better..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Pickles
Eric van Glabbeek
Great stakes and great service! Highly recommended!
Ordered food thru the a website for pickup. Picked up the order got home and the burgers were raw. Called the restaurant talked to a manager she said it would be taken care of took my name and email address nothing. Didn't want to post online but no choice. Poor customer service terrible. Don't take my name and email just to get me off the phone. Won't be spending my money there any time soon..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes
Excellent server named AJ would recommend asking for her the best server our family has had anywhere in years!Everyone enjoyed their food I ate the rest of mine for lunch that night at work. We will definitely go back.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Baked Potato, House Salad
The Prime rib was very chewy at medium.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Baked Potato
0 stars should be an option! the place to go if you're into rude service and dirty dishes!! the hostess was the worst!!
Atmosphere: 1
Food: 1
Service: 1
Three out of four steaks were overcooked. Like no pink whatsoever. Shift change antics were too loud and disruptive. Couple across from us was completely forgotten for over 20 minutes. Their meals were compted. Felt very sorry for this couple. So disappointed in this visit.
Atmosphere: 3
Food: 1
Service: 3
Got a 16oz steak and 65-70% of it was fat. Was given 5 dollars off a 30 dollar steak.
Atmosphere: 5
Food: 1
Service: 5
My first time eating steak and it wasn't a disappointment, I love the atmosphere and vibe of the place...great
Atmosphere: 5
Food: 5
Service: 5
Party of 7 cramped into a booth.Barely enough room for drinks let alone dinner plates. Of the 4 steaks that were ordered none were cooked as ordered.My steak was very rare(supposed to be medium) but was delicious. No one complained about the taste. The portions were adequate.The drink prices were way too high. $13 for one bottle of beer?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Pickles, House Salad
I arrived to have dinner everything had been great until food arrived , steak burnt to a crisp I was really patient told them I would wait for a remake I was really hungry, 30 min later I was brought a 6oz steak on a side plate none of my sides after I had been waiting really frustrated with service from kitchen did not get to eat anything, Emoni my waitress was great he wasn’t at fault!
Atmosphere: 1
Food: 1
Service: 1
Always a great experience food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickles
Restaurantji Recommends
Great steak and Long islands
me and my wife went in to have dinner for the evening. We ordered drinks and took forever to receive. When i received mine i ordered two shots of patron chilled and didn’t receive two shots more like one and got charged for two. We both ordered fillets and me and my wife both received anything but fillets. mine was nothing but fat which i sent back and didn’t reorder and my wife tried to eat hers only to not be pleased. We paid our check with never once having the manager come over to ask the issues after we asked to speak to him. Kicker after we got home a few hours later my wife was throwing up from food poisoning. Recommend stay away especially on Saturday at midday. Needless to say we will never go back here again as a local resident.
Atmosphere: 1
Food: 1
Service: 1
Tonight the service was trash, the manager Kristy took my burger that was not done I asked for well done came charred on outside and bloody bleeding on the inside back to the kitchen and had them “ flash cook it” I asked if it was the same burger she said yes.. health code violation.. so I asked for it to be taken off my ticket. Idk if I’ll ever be back I love Texas Roadhouse but recently the service and food have been garbage truck juice.. do better..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Pickles
Great stakes and great service! Highly recommended!
Atmosphere: 4
Food: 5
Service: 5
Ima be nice but never again
Atmosphere: 1
Food: 1
Recommended dishes: Mashed Potatoes