GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Dan Ross
On 4/8/25, I sent in a complaint via their website. As is obvious from this posting date, one week has passed and not one communication from Whataburger. It is CRM: 00280846787, even though I’m quite sure this matters not at all to this company.
A week ago, I was a recoverable customer. Heck, yesterday they could have won me back. Ignore your customers for a week when they have a complaint? Naw. No coming back.
Even better, the complaint was about being completely ignored at a location in Texas.
Tony Bailey
..........................
loso bostic
Spent $49 months on 3 burgers, 3 fries, 2 shakes! It’s not about the money it was just terrible tasting! The chocolate shakes tasted like watered down vanilla ice cream
Atmosphere: 3
Food: 1
Service: 3
Ben Brewer
Food wasn't great.
Atmosphere: 3
Food: 1
Service: 3
Eddie Vet
No issues so far, service has aways been quick, lines never too long. Last time we even got large shakes when we only paid for mediums. Little things go a long way, and good fast-food service is refreshing.
Atmosphere: 5
Food: 5
Service: 5
Shauna Dobbs
yea idk wat they putting in this tea but its giving butt particles
Food: 1
Rodger Kress
Wow horrible slow inattentive service, 1 car in front at pick up window, in line waiting 14 minutes between ordering and finally getting my food. No apologies, no thank you, my pleasure nothing. Would have left but if your familiar with 2nd street location, couldn't pull off.
Food: 4
Service: 1
Megan Talbott
No employees, no service even though it states 24 hours. The most lazy customer service I’ve ever experienced because there was no one there.
It’s disappointing to say, but Whataburger’s hype isn’t real. The burgers were cold and bland, and the chicken sandwich was overcooked and cold.
Atmosphere: 1
Food: 1
Service: 1
C S
Definitely not “fast food”. Took 40 minutes in the drive thru to get one meal and a drink. And guy at the window is handling money and food with the same gloves on. Great job whateverburger! You’re killing it! Keep up the pathetic work
Atmosphere: 1
Food: 1
Service: 1
Jesse Gulley
Typical burger joint, limited menu, bland chicken strips and far to much mustard.
Atmosphere: 1
Food: 2
Service: 3
D. C.
Burgers as bad as Sonic.
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Hamburger, Whataburger
Jolia Grace
So very easily the worst customer service I’ve ever experienced and I have worked in the restaurant industry for years.
Incorrect order, not “fast” food.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
On 4/8/25, I sent in a complaint via their website. As is obvious from this posting date, one week has passed and not one communication from Whataburger. It is CRM: 00280846787, even though I’m quite sure this matters not at all to this company. A week ago, I was a recoverable customer. Heck, yesterday they could have won me back. Ignore your customers for a week when they have a complaint? Naw. No coming back. Even better, the complaint was about being completely ignored at a location in Texas.
..........................
Spent $49 months on 3 burgers, 3 fries, 2 shakes! It’s not about the money it was just terrible tasting! The chocolate shakes tasted like watered down vanilla ice cream
Atmosphere: 3
Food: 1
Service: 3
Food wasn't great.
Atmosphere: 3
Food: 1
Service: 3
No issues so far, service has aways been quick, lines never too long. Last time we even got large shakes when we only paid for mediums. Little things go a long way, and good fast-food service is refreshing.
Atmosphere: 5
Food: 5
Service: 5
yea idk wat they putting in this tea but its giving butt particles
Food: 1
Wow horrible slow inattentive service, 1 car in front at pick up window, in line waiting 14 minutes between ordering and finally getting my food. No apologies, no thank you, my pleasure nothing. Would have left but if your familiar with 2nd street location, couldn't pull off.
Food: 4
Service: 1
No employees, no service even though it states 24 hours. The most lazy customer service I’ve ever experienced because there was no one there.
Restaurantji Recommends
It’s disappointing to say, but Whataburger’s hype isn’t real. The burgers were cold and bland, and the chicken sandwich was overcooked and cold.
Atmosphere: 1
Food: 1
Service: 1
Definitely not “fast food”. Took 40 minutes in the drive thru to get one meal and a drink. And guy at the window is handling money and food with the same gloves on. Great job whateverburger! You’re killing it! Keep up the pathetic work
Atmosphere: 1
Food: 1
Service: 1
Typical burger joint, limited menu, bland chicken strips and far to much mustard.
Atmosphere: 1
Food: 2
Service: 3
Burgers as bad as Sonic.
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Hamburger, Whataburger
So very easily the worst customer service I’ve ever experienced and I have worked in the restaurant industry for years.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whataburger
Loading...