Got the Blackened White Fish It was tasteless and the rice was half cooked like eating gravel ! New crew at this location , what happened to the old staff ? FOOD WAS ALWYS GOOD.
Atmosphere: 3
Food: 1
Service: 3
Shirley Snow
Friendly staff will come back again
Atmosphere: 5
Food: 5
Service: 5
Lisa Croft
Fish tastes like it was cooked the day before and corn on cob was dry, kernels were brown and awful. The hushpuppies were hard and dry. Never again!
Atmosphere: 4
Food: 2
Service: 5
Patricia Jenkins
The food were not good the fries were cold had to cook me another order of fries while my other good were getting cold the bun on the fish sandwich were burnt.cashier were not tha friendly want go back there
Atmosphere: 1
Food: 1
Service: 1
Barbara Lipscomb
Wait on the speaker to long and the food wasn't fresh and one piece of my fish was chicken instead and no plastic wear in the bag smh
Food: 3
Service: 3
Eric Price
I should have known by the state of the interior. Floor was sticky counters were filthy walls were bubbled and bowed due to water leaking in the building. They couldn't even fix the doors on the trash cans.Customer service was horrible, the three people that were there you could tell they didn't want to be there.I ordered a three-piece fish meal. Fish has black crumbs all over it, like they don't clean their grease.Fish tasted awful, hush puppies are extremely burnt. You can tell no one in this particular location gives a crap about anything. I will never recommend Captain D's to anybody in my life ever again because of this experience. Worst Seafood fast food joint in existence.
Atmosphere: 1
Food: 1
Service: 1
Jody West
Got a couple of our orders wrong but they made up for it. Food was fair, but what do you expect from a fast food chain for seafood 🤷🏻♂️
Atmosphere: 3
Food: 3
Service: 3
Atasha
I order 2 piece fish only got one piece and the other piece was mistaken for a bread stick l, i was told to pull up and they never came out. It was raining and the line had gotten long. I called in there no one answered. Sorry customer service.
Atmosphere: 1
Food: 1
Service: 1
Chuck Solrac
Employees were cussing loudly behind counter. No regards for professionalism. Not family friendly. Employees were not focused on their jobs. One of our party had to wait 30 minutes for $5.99 fish (2 pieces of fish and fries). While we ate, employee was sitting chairs on tables for closing without wiping down table surface first. Won't be back
Today I went into order different types of plates. The octonauts this time where all the $5.99 deals! I guess the size of the fish have changed. The customer service definitely was wonderful over the speaker and at the window.
Edit: last pic is from hackscross location March 27th. Thank you for responding. 😊
Atmosphere: 4
Food: 3
Service: 5
Caryl Bradley
Horrible! Catfish taste like chicken strips. Has a weird after taste that i dont like. If i wanted chicken strips, i would've ordered that. Never again!! Please do better!
Food: 1
Eliza Denise Royal
A good place to get fish. I waited and no one took my order. They served my mom when she came in. They are catering to senior citizens. No problem. There are new staff. I used buy the family meal for family all the time, before the price went up. I'm giving for stars for overall and the food being fresh and hot in temperature each visit.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Southern Style Whitefish, Mac & Cheese, Coleslaw, French Fries, Loaded Baked Potato
victor Sims
Food was amazing.
Atmosphere: 4
Food: 4
Service: 4
Regina Ferguson
I went in tonight. The service was awful, the workers were playing loud rap music, the whole place smelled like weed. I will not go back there
Wouldn't go back.
Atmosphere: 2
Food: 2
Service: 1
Got the Blackened White Fish It was tasteless and the rice was half cooked like eating gravel ! New crew at this location , what happened to the old staff ? FOOD WAS ALWYS GOOD.
Atmosphere: 3
Food: 1
Service: 3
Friendly staff will come back again
Atmosphere: 5
Food: 5
Service: 5
Fish tastes like it was cooked the day before and corn on cob was dry, kernels were brown and awful. The hushpuppies were hard and dry. Never again!
Atmosphere: 4
Food: 2
Service: 5
The food were not good the fries were cold had to cook me another order of fries while my other good were getting cold the bun on the fish sandwich were burnt.cashier were not tha friendly want go back there
Atmosphere: 1
Food: 1
Service: 1
Wait on the speaker to long and the food wasn't fresh and one piece of my fish was chicken instead and no plastic wear in the bag smh
Food: 3
Service: 3
I should have known by the state of the interior. Floor was sticky counters were filthy walls were bubbled and bowed due to water leaking in the building. They couldn't even fix the doors on the trash cans.Customer service was horrible, the three people that were there you could tell they didn't want to be there.I ordered a three-piece fish meal. Fish has black crumbs all over it, like they don't clean their grease.Fish tasted awful, hush puppies are extremely burnt. You can tell no one in this particular location gives a crap about anything. I will never recommend Captain D's to anybody in my life ever again because of this experience. Worst Seafood fast food joint in existence.
Atmosphere: 1
Food: 1
Service: 1
Got a couple of our orders wrong but they made up for it. Food was fair, but what do you expect from a fast food chain for seafood 🤷🏻♂️
Atmosphere: 3
Food: 3
Service: 3
I order 2 piece fish only got one piece and the other piece was mistaken for a bread stick l, i was told to pull up and they never came out. It was raining and the line had gotten long. I called in there no one answered. Sorry customer service.
Atmosphere: 1
Food: 1
Service: 1
Employees were cussing loudly behind counter. No regards for professionalism. Not family friendly. Employees were not focused on their jobs. One of our party had to wait 30 minutes for $5.99 fish (2 pieces of fish and fries). While we ate, employee was sitting chairs on tables for closing without wiping down table surface first. Won't be back
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Today I went into order different types of plates.
The octonauts this time where all the $5.99 deals!
I guess the size of the fish have changed.
The customer service definitely was wonderful over the speaker and at the window.
Edit: last pic is from hackscross location March 27th.
Thank you for responding. 😊
Atmosphere: 4
Food: 3
Service: 5
Horrible! Catfish taste like chicken strips. Has a weird after taste that i dont like. If i wanted chicken strips, i would've ordered that. Never again!! Please do better!
Food: 1
A good place to get fish. I waited and no one took my order. They served my mom when she came in. They are catering to senior citizens. No problem. There are new staff. I used buy the family meal for family all the time, before the price went up. I'm giving for stars for overall and the food being fresh and hot in temperature each visit.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Southern Style Whitefish, Mac & Cheese, Coleslaw, French Fries, Loaded Baked Potato
Food was amazing.
Atmosphere: 4
Food: 4
Service: 4
I went in tonight. The service was awful, the workers were playing loud rap music, the whole place smelled like weed. I will not go back there
Atmosphere: 1
Food: 1
Service: 1
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