It’s pretty sad there is no good service or clean places to eat around the Memphis area anymore.The cashier was extremely rude, we waited 30 minutes to get our salads and 1 hr for a pizza and soup. Pathetic. The bathrooms were gross and most tables were nasty and not cleaned after plates were taken up. We won’t be back to this newks
Atmosphere: 1
Food: 2
Service: 1
BiiigCam
I like newks becoming one of my favs
Chris Longo
Food was good. Atmosphere good. Had a lot of young children there at the same time, but they were just fine. Service was slow from the order process to getting the food. Even then, directions were not followed per the ordering requests. Several times, tongs were used in multiple different food containers while preparing the food. Had to ask for utensils, lemons, and tea to be made.Parking: Common lot within the shopping center.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Newk's Q Pizza
Kristen Foley
First time at this Newk's and probably won't be back. Empty dining room yet tables had dirty dishes on them. The grab and go section was empty and just looked a little dirty. While ordering my son moved my purse off the counter so a cockroach could crawl across. We trapped it under a cup and I canceled my order and left.
Michael Joyce
food is good but service very inconsistent waited over 30 minutes for
Atmosphere: 3
Food: 4
Service: 2
Vance Lackey
Fast service and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Newk's Q Sandwich
ken c
First off, Steve is a great manager and has wonderful customer service. My order was wrong and he offered to replaced the salads. I gave my name and Everything was fine. When I get there, Cassandra was the manager on duty and she was very rude and unprofessional. She initially refused to replace my order that was already promised to me. Eventually, she remade the salads very sloppy and careless like she did not want to do it. While being busy giving me attitude, she messed up the salads again, but this time i didn’t bother to even address it. As a manager, Cassandra needs to learn the value of customer service.
Atmosphere: 4
Food: 3
Service: 1
Robert Davies
Used to be a good "go- to" place... now it just appears run down and food was average.. not terrible.. not great.... just
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Entrée Salads
LEE GRESHAM
After waiting 30 minutes past my pickup time, I am told that they do not have over half of the ingredients to make a taco salad. The manager would not come out to address the issue after I asked twice to speak to them. 2/4/24
Atmosphere: 1
Food: 2
Service: 1
Angela Webb
After four times of getting my order wrong and the food being pitiful, I'll give a review.One or two times is understandable to get orders wrong or have terrible food, but this Newks has never gotten my order wrong and usually takes at least 45 minutes to even fill your order. There are usually several customers waiting...and waiting to get their food and then, they have to stick around because the order is wrong or parts of the order were left out.So, we gave them four tries and four times they got it wrong and the food is not even subpar. We won't go there again.
My sandwich was so flat it looked like a bread sandwich. My girlfriend’s wasn’t much better. The pasta salad was almost just boiled noodles with a tiny bit of dressing added. Won’t be coming back here.
Atmosphere: 4
Food: 2
Service: 4
stephen finney
It's great just to expensive for everyday. 2 people $30.00!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwiches
Lav G
My go to lunch place ! Love their half soup half sandwich lunch special .. the tomato basil soup is just ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches, Tomato Basil
Jeff G.
Food was great. Everything was fresh. Love everything on the menu. Service is a different story. Do not ask for a salad to be chopped, they won't do it... even when the manager puts it on the ticket at the time you order. Check your bag before you leave because even though you pay for extra dressing, you won't get it if you don't ask multiple times.
Nicole Perry Brown
It's been about a year since I ate at this location, but I always had a good experience here. During my most recent visit, our food was cold in the middle, there was feces on the wall of the bathroom stall mere inches from the purse hook, and I stepped over a cockroach on my way back to my table. I don't know what happened between last December and this one, but I can't imagine returning to this location after all that.
It’s pretty sad there is no good service or clean places to eat around the Memphis area anymore.The cashier was extremely rude, we waited 30 minutes to get our salads and 1 hr for a pizza and soup. Pathetic. The bathrooms were gross and most tables were nasty and not cleaned after plates were taken up. We won’t be back to this newks
Atmosphere: 1
Food: 2
Service: 1
I like newks becoming one of my favs
Food was good. Atmosphere good. Had a lot of young children there at the same time, but they were just fine. Service was slow from the order process to getting the food. Even then, directions were not followed per the ordering requests. Several times, tongs were used in multiple different food containers while preparing the food. Had to ask for utensils, lemons, and tea to be made.Parking: Common lot within the shopping center.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Newk's Q Pizza
First time at this Newk's and probably won't be back. Empty dining room yet tables had dirty dishes on them. The grab and go section was empty and just looked a little dirty. While ordering my son moved my purse off the counter so a cockroach could crawl across. We trapped it under a cup and I canceled my order and left.
food is good but service very inconsistent waited over 30 minutes for
Atmosphere: 3
Food: 4
Service: 2
Fast service and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Newk's Q Sandwich
First off, Steve is a great manager and has wonderful customer service. My order was wrong and he offered to replaced the salads. I gave my name and Everything was fine. When I get there, Cassandra was the manager on duty and she was very rude and unprofessional. She initially refused to replace my order that was already promised to me. Eventually, she remade the salads very sloppy and careless like she did not want to do it. While being busy giving me attitude, she messed up the salads again, but this time i didn’t bother to even address it. As a manager, Cassandra needs to learn the value of customer service.
Atmosphere: 4
Food: 3
Service: 1
Used to be a good "go- to" place... now it just appears run down and food was average.. not terrible.. not great.... just
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Entrée Salads
After waiting 30 minutes past my pickup time, I am told that they do not have over half of the ingredients to make a taco salad. The manager would not come out to address the issue after I asked twice to speak to them. 2/4/24
Atmosphere: 1
Food: 2
Service: 1
After four times of getting my order wrong and the food being pitiful, I'll give a review.One or two times is understandable to get orders wrong or have terrible food, but this Newks has never gotten my order wrong and usually takes at least 45 minutes to even fill your order. There are usually several customers waiting...and waiting to get their food and then, they have to stick around because the order is wrong or parts of the order were left out.So, we gave them four tries and four times they got it wrong and the food is not even subpar. We won't go there again.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
My sandwich was so flat it looked like a bread sandwich. My girlfriend’s wasn’t much better. The pasta salad was almost just boiled noodles with a tiny bit of dressing added. Won’t be coming back here.
Atmosphere: 4
Food: 2
Service: 4
It's great just to expensive for everyday. 2 people $30.00!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwiches
My go to lunch place ! Love their half soup half sandwich lunch special .. the tomato basil soup is just ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches, Tomato Basil
Food was great. Everything was fresh. Love everything on the menu. Service is a different story. Do not ask for a salad to be chopped, they won't do it... even when the manager puts it on the ticket at the time you order. Check your bag before you leave because even though you pay for extra dressing, you won't get it if you don't ask multiple times.
It's been about a year since I ate at this location, but I always had a good experience here. During my most recent visit, our food was cold in the middle, there was feces on the wall of the bathroom stall mere inches from the purse hook, and I stepped over a cockroach on my way back to my table. I don't know what happened between last December and this one, but I can't imagine returning to this location after all that.