First time going there today, and gotta say I was impressed by the great level of customer service and the fresh tasting pretzels, definitely worth giving them a try.
Atmosphere: 5
Food: 5
Service: 5
David Fischer
Service is always subpar and they constantly are out of items / won’t have it for 15 minutes.
Rebecca Shulman
It’s was the most unfriendly store I’ve ever been in. The lights were off except the display case. It felt dirty , bare bones and unkept. They had a sign on the door “ we have no ice”The staff acted like my walking in was an inconvenience . No recognition except who going to take this , I’ll get them. No smiles just what would I like. I asked if they had any birthday cookies cakes and the answer was you have to order in advance and then just starred at me. I didn’t know and no one in my house had made a decision til the birthday on what they wanted.No offer of we can make one for you though if you want to come back later to pick up just starred at.I said I’m sorry I didn’t know and left.You be much better driving over to the Germantown location. They are friendly and we’re able to make me one in 30 mins after getting other orders done.
Robbie Z
Sometimes the pretzels are amazing, and sometimes they're just ok.
Jhikita Bowen
Fast service the food is great excellent customer service
Renee A
Good customer service. Pretzel bites was hard and wasn’t hot. An prices went up a bit. If I’m spending $7.34 for bites want them fresh and enjoyable. I will have to just start back requesting them made fresh as although I know that irks them
Chelsea Pittman
LOVE the pretzels and the staff! They are always so cheerful and make it an extra treat to be in their store. The new manager really has turned the store into such a more well run business, I applaud her and her team! I really wish yall would bring back the pepperoni bites, they were my absolute favorite!! <3
Luis’s Daily Life.
Me and my friend came here back in March of this year before all the stores closed due to the pandemic, we got a nice delicious m&m cookie with cream! It was so delicious!! The service we got was great! Staff was in a great mood and friendly!
ChesterAnn
LOVE the pretzels and the staff! They are always so cheerful and make it an extra treat to be in their store. The new manager really has turned the store into such a more well run business, I applaud her and her team! I really wish yall would bring back the pepperoni bites, they were my absolute favorite!! <3
Jenn
The people here are very nice :) and I got a ranch pretzel that was very tasty!
First time going there today, and gotta say I was impressed by the great level of customer service and the fresh tasting pretzels, definitely worth giving them a try.
Atmosphere: 5
Food: 5
Service: 5
Service is always subpar and they constantly are out of items / won’t have it for 15 minutes.
It’s was the most unfriendly store I’ve ever been in. The lights were off except the display case. It felt dirty , bare bones and unkept. They had a sign on the door “ we have no ice”The staff acted like my walking in was an inconvenience . No recognition except who going to take this , I’ll get them. No smiles just what would I like. I asked if they had any birthday cookies cakes and the answer was you have to order in advance and then just starred at me. I didn’t know and no one in my house had made a decision til the birthday on what they wanted.No offer of we can make one for you though if you want to come back later to pick up just starred at.I said I’m sorry I didn’t know and left.You be much better driving over to the Germantown location. They are friendly and we’re able to make me one in 30 mins after getting other orders done.
Sometimes the pretzels are amazing, and sometimes they're just ok.
Fast service the food is great excellent customer service
Good customer service. Pretzel bites was hard and wasn’t hot. An prices went up a bit. If I’m spending $7.34 for bites want them fresh and enjoyable. I will have to just start back requesting them made fresh as although I know that irks them
LOVE the pretzels and the staff! They are always so cheerful and make it an extra treat to be in their store. The new manager really has turned the store into such a more well run business, I applaud her and her team! I really wish yall would bring back the pepperoni bites, they were my absolute favorite!! <3
Me and my friend came here back in March of this year before all the stores closed due to the pandemic, we got a nice delicious m&m cookie with cream! It was so delicious!! The service we got was great! Staff was in a great mood and friendly!
LOVE the pretzels and the staff! They are always so cheerful and make it an extra treat to be in their store. The new manager really has turned the store into such a more well run business, I applaud her and her team! I really wish yall would bring back the pepperoni bites, they were my absolute favorite!! <3
The people here are very nice :) and I got a ranch pretzel that was very tasty!
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Intrigue
No lemonade cookies!!!!! All those other cookies are nasty and under cooked!! DONT SEE A REASON TO COME BACK!!!
I love this place.
No lemonade cookies!!!!! All those other cookies are nasty and under cooked!! DONT SEE A REASON TO COME BACK!!!
Had to wait at least 15 minutes for stuffed pretzel bites it's a bummer that they don't have them already ready on a Friday evening
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