Sonic Drive-In

Collierville's Houston Levee location is the most consistently underwhelming Sonic in the Memphis area.

I once left when they said it would be a 20 minute wait for a drink.

Today I waited nearly 10 minutes for a pretzel and drink. I didn't check the drink before I left. A soft drink isn't tea.

Everytime the reason is there aren't enough people scheduled. It's happy hour, during the school year this location is going to be busy after school during happy hour.

The Winchester near Germantown Rd location consistently has superior service. I suggest someone observe what Winchester does right.

Atmosphere: 3

Food: 3

Service: 3

Sonic is one of my favorite places to go. Love their tea and burgers.

Atmosphere: 5

Food: 5

Service: 5

I had a fairly basic order. It took 15 minutes to come out and the screen said it was out for delivery about 10 minutes before it actually came out. The carhop was nice and apologized about the wait. Food was average.

Atmosphere: 5

Food: 2

Service: 3

The best milkshakes in Memphis. I’m sure they have whipped cream mixed with the milkshake, but whatever the secret is it works.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Tots

This is one of the worst Sonic I’ve ever been to. Customer service is a 1/10.

Let's see...
How to eat a cold burger without the cheese melted, the meat not even all that good and waited 30 min for it.

Yea basically my experience. We ordered 3 burgers nothing else. And all for that.

Atmosphere: 4

Food: 1

Service: 5

Pressed the button waited 20min for no one to ever come thru the Intercom, so I placed an order on the app and still waited 20min for drinks! The drinks were flat, the lemonade tasted old with a moldy taste. I’ve never been to a sonic that customer service was poor along with the food and drinks

Atmosphere: 3

Food: 1

Service: 1

If you absolutely have any respect for yourself and value your time and money don’t bother visiting this location, from the time I ordered to the time I left was over 30 mins. After I waited for my food (3 combos) for over 20 mins and had seen 3 sets of cars come and go from the stalls around me I finally hit the red button again to ask what was going on. My food was then instantly brought out to me ice cold definitely forgotten god knows where. Then I was informed that my “payment wasn’t taken” in which the worker took my card and preceded to have it in the store for 10 mins. When the order was placed I was told the order was 31$ but checked the charge on my card which was 38$. They probably should just give up on this location and send all the workers packing to McDonald’s where they belong with their service standards.

Atmosphere: 1

Food: 1

Service: 1

The nicest staff of any Sonic.

Atmosphere: 5

Food: 5

Service: 5

Super Awesome 💯💯💯💯💯💯💯💯💯

Atmosphere: 5

Food: 5

Service: 5

i ordered a dirty dr pepper and they gave me a regular dr pepper. of course i asked the lady to remake my drink. although they made it correctly they added way too much cream so it tasted wrong. they also did not give me a receipt.

Atmosphere: 1

Food: 2

Service: 1

Ordered a chocolate banana milkshake it was very good. Super friendly server!

Atmosphere: 5

Food: 5

Service: 5

Ordered a chocolate banana milkshake it was very good. Super friendly server!

Atmosphere: 5

Food: 5

Service: 5

Tried the new big dill smasher meal, burger was good. tots were ok, regular tots with dill pickle seasoning. The dill slush was ok, the dill flavor was a little too strong for me. Overall it was worth trying, I would eat the burger and tots again and just get a different drink!

Atmosphere: 4

Food: 4

Service: 4

All ok

Atmosphere: 4

Food: 3

Service: 4