Zaxby's Chicken Fingers & Buffalo Wings

Ordered wings in the drive-through with a particular flavor and didn’t realize I was served the wrong flavor until getting home that night. Went back the next day and asked if they could make the order right and provide the correct wings and sauce and was told no because I did not call the store that night. Poor customer service from the store and its manager. Would not recommend this Zaxby’s location.

Atmosphere: 1

Food: 2

Service: 1

Every time I come here, there's always something missing.

Atmosphere: 3

Food: 4

Service: 1

Although the greasy food and slick service may not be as desired, the addition of complimentary indoor skating was quite a thrill. Loved the special feature of yellow caution signs to provide fun strategically placed obstacles yet acknowledge the imminent danger for unsure amateur skaters. Senses were further awakened by the take your breath away effervescence of the restrooms. Truly an unforgettable experience!

Atmosphere: 2

Food: 3

Service: 2

Shrinkflation has hit Zaxbys. Their chicken strips are tiny. Their drink machine is often out of order. Huge pot hole at drive thru windows. Better options close by.

Vegetarian options: GTFO of here with that B.S.

Dietary restrictions: You're eating fast food and want to know about dietary restrictions?

You freaking pig.....

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: 5 Piece Chicken Finger Plate and Fried White Cheddar Bites

The app sucked. We walked in and were luckily the first one up to the counter. Food was prepared and served promptly. Atmosphere is NA in this instance.

Atmosphere: 1

Food: 5

Service: 5

Finger nail in food and GM refused to refund money and took the food back.

Atmosphere: 1

Food: 1

Service: 1

Another one of my favorite places to eat

Atmosphere: 4

Food: 4

Service: 5

This place is cheating drive-thru timer. I tried this place today and they are telling customers not to pull up to drive-thru window until their order is ready. Food good but confused customers in line.

Atmosphere: 2

Food: 4

Service: 2

Nice employees. Friendly & courteous.

Atmosphere: 5

Food: 5

Service: 5

Just ask for fresh food and it'll be perfect.

Kid-friendliness: Kid meals

Atmosphere: 3

Food: 5

Service: 3

Loved it

Atmosphere: 4

Food: 5

Service: 4

I have visited this Zaxby's for many years and the food and service have always been top notch. I will give the Atmosphere a 5 even though I only use the drive thru. Figure that should count also. The wife loves ordering the Big Zax Snak, not just because she likes the meal but she knows I have a hard time saying this tongue twister of a menu item.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 5 Piece Chicken Finger Plate and Fried White Cheddar Bites

If it’s one thing I regret in 2024 so far it’s stopping here to buy wings. They were tiny, chewy and dry. I spent $23 on them. But the service was okay so…

Atmosphere: 4

Food: 1

Service: 5

SHOUT OUT TO ZAXBY'S IN COLLIERVILLE ??????????? I went by yesterday during lunch time to get an order of their delicious veggie egg rolls. I fell in love with these egg rolls when they came with their delicious zensation salad I tried a while back when they first introduced it. I went through drive-thru for the sweet cashier Shanyke P. was so nice and friendly. I love going places and being greeted with a beautiful smile and great customer service. Thank you for keeping the Happy in my day going on the first of March.?

Food: 5

Service: 5

I have visited this Zaxby's for many years and the food and service have always been top notch. I will give the Atmosphere a 5 even though I only use the drive thru. Figure that should count also. The wife loves ordering the Big Zax Snak, not just because she likes the meal but she knows I have a hard time saying this tongue twister of a menu item.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 5 Piece Chicken Finger Plate and Fried White Cheddar Bites, Big Zax Snak Meal