The cashier was rude and mad at the world. The food is not Delish! Don't waste your money!
Atmosphere: 2
Food: 3
Service: 2
Darlin Dudley
Awesome service!!! Great job Ladies!
Atmosphere: 5
Food: 5
Service: 5
Tennessee Loon
Expansive and rude guest services. Fish made me sick, not recommended tbh.
Atmosphere: 2
Food: 2
Service: 2
Loriell Transue
The manager was a great example of southern hospitality and charm. Chicken tenders, baked potato and hush puppies were good.
Atmosphere: 2
Food: 4
Service: 5
Paul Ring
The food is classic Captain D’s as it’s been for the last 40+ years. Very nostalgic and reminds me of family. The service seems to be a little scattered and is the direct result of being understaffed. I’ve always gotten my correct order, but it takes a little time and you may hear some bickering between the front counter and the kitchen while you wait.
Atmosphere: 4
Food: 4
Service: 4
Chris H
The person taking orders asking me to repeat my order twice and got it wrong even though I repeated it. When I got to the drive thru I found out why, they had an earbud in and were on a call while on shift. I understand emergencies and all but this was clearly not the case. I also spent nearly 15 minutes idling waiting and my fries were cold and hard, the fish was ok... but come on.
Atmosphere: 3
Food: 3
Service: 1
Crystal Hill
IZZY AND NAVAYA ARE THE ONLY THING GOOD ABOUT CHOOSING CAPTAIN DS FOR DINNER. THE COOKS ARE AWFUL AND ARE THE MAIN reason the lines are so long. It will be by request if I ever return to this location.
Atmosphere: 1
Food: 5
Service: 3
melon cheyenne
A number of items were unavailable because of not having ingredients.
Tina Roberts
We ate here. We didn’t even eat the food. We threw it in the trash. It taste so bad. Didn’t even taste like food. I don’t even know what it was. I didn’t even ask for a refund and we left. I wouldn’t recommend eating there.
sandy goodgine
Do not even waste your time and money. Cock roaches by the drink machine and condiments completely messed up our order food was cold as ice!!!! Lady came in her pajamas in the kitchen hollering come on let’s go to someone in the back they also informed me there grill is broken. ABSOLUTELY DISGUSTING. TRASH! Just stay home and eat your ramen noodles. I should have took photos because I would sure post them if I did y’all need the health department and Jesus
Stopped in yesterday which was Friday evening. I was the only one in the restaurant ordering. I ordered a 2 piece fish and fries it took right at 15 minutes to get my order because there was no fish cooked. But they were putting orders out the window for the driver through . And when I got it the fish wasn't completely done. I hadn't been sitting down but 2 to 3 mins. And this other couple came and sit down waiting on their food. I'm a slow eater I had finished eating and they were still waiting on their food and were getting very irritated waiting. They need to do better.
Cherie
Every time we order through drive-thru, our order is always missing something. Staff were nice.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mac \u0026 Cheese
DP
-5 stars would be too good. The place is filthy. The floors look and feel like they haven’t been mopped in a month. Everywhere you look is just grimy and nasty, including the employees. Service was awful, no lemon for the tea. The food was completely inedible. The manager’s excuse was that everyone was new. They did refund our money. Stay away from this place!!
Atmosphere: 1
Food: 1
Service: 1
Brandy Belcher
Waited in drive thru for 20 min then got to speaker was ask to wait another minute and 10 min later still no one asking for order!!!! Will never go again No Thank you
Atmosphere: 1
Food: 1
Service: 1
BigBoss Nashville
Ordered two of the flounder plates, extra piece of battered fish ala cart, oysters and stuffed crab came out to like 34 dollars and change. Food was unedible Try calling back nobody answer the phone. I want my money back or my food replace. This is ridiculous. $35 to have the food burnt up like this. Oh my god, some greasy food acceptable. And she did not give no recipe will keep calling
The cashier was rude and mad at the world. The food is not Delish! Don't waste your money!
Atmosphere: 2
Food: 3
Service: 2
Awesome service!!! Great job Ladies!
Atmosphere: 5
Food: 5
Service: 5
Expansive and rude guest services. Fish made me sick, not recommended tbh.
Atmosphere: 2
Food: 2
Service: 2
The manager was a great example of southern hospitality and charm. Chicken tenders, baked potato and hush puppies were good.
Atmosphere: 2
Food: 4
Service: 5
The food is classic Captain D’s as it’s been for the last 40+ years. Very nostalgic and reminds me of family. The service seems to be a little scattered and is the direct result of being understaffed. I’ve always gotten my correct order, but it takes a little time and you may hear some bickering between the front counter and the kitchen while you wait.
Atmosphere: 4
Food: 4
Service: 4
The person taking orders asking me to repeat my order twice and got it wrong even though I repeated it. When I got to the drive thru I found out why, they had an earbud in and were on a call while on shift. I understand emergencies and all but this was clearly not the case. I also spent nearly 15 minutes idling waiting and my fries were cold and hard, the fish was ok... but come on.
Atmosphere: 3
Food: 3
Service: 1
IZZY AND NAVAYA ARE THE ONLY THING GOOD ABOUT CHOOSING CAPTAIN DS FOR DINNER. THE COOKS ARE AWFUL AND ARE THE MAIN reason the lines are so long. It will be by request if I ever return to this location.
Atmosphere: 1
Food: 5
Service: 3
A number of items were unavailable because of not having ingredients.
We ate here. We didn’t even eat the food. We threw it in the trash. It taste so bad. Didn’t even taste like food. I don’t even know what it was. I didn’t even ask for a refund and we left. I wouldn’t recommend eating there.
Do not even waste your time and money. Cock roaches by the drink machine and condiments completely messed up our order food was cold as ice!!!! Lady came in her pajamas in the kitchen hollering come on let’s go to someone in the back they also informed me there grill is broken. ABSOLUTELY DISGUSTING. TRASH! Just stay home and eat your ramen noodles. I should have took photos because I would sure post them if I did y’all need the health department and Jesus
Restaurantji Recommends
Stopped in yesterday which was Friday evening. I was the only one in the restaurant ordering. I ordered a 2 piece fish and fries it took right at 15 minutes to get my order because there was no fish cooked. But they were putting orders out the window for the driver through . And when I got it the fish wasn't completely done. I hadn't been sitting down but 2 to 3 mins. And this other couple came and sit down waiting on their food. I'm a slow eater I had finished eating and they were still waiting on their food and were getting very irritated waiting. They need to do better.
Every time we order through drive-thru, our order is always missing something. Staff were nice.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mac \u0026 Cheese
-5 stars would be too good. The place is filthy. The floors look and feel like they haven’t been mopped in a month. Everywhere you look is just grimy and nasty, including the employees. Service was awful, no lemon for the tea. The food was completely inedible. The manager’s excuse was that everyone was new. They did refund our money. Stay away from this place!!
Atmosphere: 1
Food: 1
Service: 1
Waited in drive thru for 20 min then got to speaker was ask to wait another minute and 10 min later still no one asking for order!!!! Will never go again No Thank you
Atmosphere: 1
Food: 1
Service: 1
Ordered two of the flounder plates, extra piece of battered fish ala cart, oysters and stuffed crab came out to like 34 dollars and change. Food was unedible
Try calling back nobody answer the phone. I want my money back or my food replace. This is ridiculous. $35 to have the food burnt up like this. Oh my god, some greasy food acceptable. And she did not give no recipe will keep calling
Atmosphere: 1
Food: 1
Service: 1
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