They are out of several items to make basic drink orders every single time I come here
Terry Ruck
Over the top. Donuts were great. Placing the order in advance worked out. Picking up the order only took minutes. Thank you Dunkin.
Charles Spader
Used to come here everyday and tip but not anymore. It’s like the workers don’t care. My drink has been incorrect on numerous occassions when I come at night and when I tell them it’s like I’m bothering them. The workers are learning this from someone. Go to Nashville Hwy instead.
Lynnee Thweatt
Never makes my latte right! I know the white girl lied about using almond milk in my coffee….. I always order almond milk and it’s darker and more bitter….people have serious allergies and digestive problems you guys need to take that serious…and what am i supposed to do? Argue with her??? No money waisted The Dunkin on Nashville highway is the best
Atmosphere: 2
Service: 2
Adam Holt
The drive thru line was out to Trotwood so my wife and I went in and ordered 2 donuts, a bagel, and a breakfast sandwich. We waited and waited and waited. Meanwhile, the drive thru orders were pumping out. After approximately 10 drive thru customers were served before us, we finally asked when we were going to get our food. We were told that drive thru orders were timed and therefore take precedence over walk ins. In other words, my order, and subsequently, and future business, were not important. We were told that they were sorry for they the wait. Hard to believe.
The donuts were stale and the toasted sandwich was not toasted and cold. My wife’s bagel was satisfactory.
I don’t know if this is a corporate policy or just Trotwood Dunkin’s, regardless, I won’t be back. I will no longer patronize this location, and likely other Dunkin locations. So disappointing…
Atmosphere: 1
Food: 1
Service: 1
Cassidy Dalbis
The employees are always so kind. Unfortunately EVERY TIME we go to this location they are out of numerous random items. Cream , coffee milk , flavor shots. Almost daily out of things.
Atmosphere: 5
Food: 1
Service: 5
Fiona Fuller
The workers are really cool and professional and the drinks are consistent and good :)
Willow Hawke
My family loves Dunkin but I would not recommend this store. Every time we order here they are out of numerous items, regardless of the time of day. We use the app to order ,so have already paid upon arrival and then are only notified of the changes/missing items once we arrive at the window to pick up. We are then either left with something we weren’t expecting/not wanting or nothing at all. Do yourself a favor and skip this store.
The local Man
They are always out of any food I order. they then replace it with something without asking. don't order with the app because they don't have anything.
Atmosphere: 3
Food: 1
Service: 1
Geraldine Amis
Everyone at this Dunkin’ Donuts is so nice! Service is fast and always with a smile and it is greatly appreciated!
If you visit this store after 1 p.m. there is a limited selection, last 5 times we visited this store, we left without making a purchase due to poplar items being unavailable. Wishing we had a local Krispy Cream Shop.
Atmosphere: 3
Food: 3
Service: 3
Euriah Archibald
I bought the pepermint mocha signature latte and after I bought he said they was out so I think I spent to much money
Kimberly Scheffer
How is a Dunkin DONUTS always out of DONUTS?? It’s in the dang name. It’s what you do…..😂
Atmosphere: 1
Food: 1
Service: 1
Jim Paar
Absolutely horrible, been to Dunkin Donuts before but this almost made me vomit. Being a former restaurant owner I know bad fryer grease, it hasn't been changed in years. Sandwich was cold and one of the employees was in the bathroom for almost an hour according to the other employee.
They are out of several items to make basic drink orders every single time I come here
Over the top. Donuts were great. Placing the order in advance worked out. Picking up the order only took minutes. Thank you Dunkin.
Used to come here everyday and tip but not anymore. It’s like the workers don’t care. My drink has been incorrect on numerous occassions when I come at night and when I tell them it’s like I’m bothering them. The workers are learning this from someone. Go to Nashville Hwy instead.
Never makes my latte right! I know the white girl lied about using almond milk in my coffee….. I always order almond milk and it’s darker and more bitter….people have serious allergies and digestive problems you guys need to take that serious…and what am i supposed to do? Argue with her??? No money waisted The Dunkin on Nashville highway is the best
Atmosphere: 2
Service: 2
The drive thru line was out to Trotwood so my wife and I went in and ordered 2 donuts, a bagel, and a breakfast sandwich. We waited and waited and waited. Meanwhile, the drive thru orders were pumping out. After approximately 10 drive thru customers were served before us, we finally asked when we were going to get our food. We were told that drive thru orders were timed and therefore take precedence over walk ins. In other words, my order, and subsequently, and future business, were not important. We were told that they were sorry for they the wait. Hard to believe.
The donuts were stale and the toasted sandwich was not toasted and cold. My wife’s bagel was satisfactory.
I don’t know if this is a corporate policy or just Trotwood Dunkin’s, regardless, I won’t be back. I will no longer patronize this location, and likely other Dunkin locations. So disappointing…
Atmosphere: 1
Food: 1
Service: 1
The employees are always so kind. Unfortunately EVERY TIME we go to this location they are out of numerous random items. Cream , coffee milk , flavor shots. Almost daily out of things.
Atmosphere: 5
Food: 1
Service: 5
The workers are really cool and professional and the drinks are consistent and good :)
My family loves Dunkin but I would not recommend this store. Every time we order here they are out of numerous items, regardless of the time of day.
We use the app to order ,so have already paid upon arrival and then are only notified of the changes/missing items once we arrive at the window to pick up. We are then either left with something we weren’t expecting/not wanting or nothing at all.
Do yourself a favor and skip this store.
They are always out of any food I order. they then replace it with something without asking. don't order with the app because they don't have anything.
Atmosphere: 3
Food: 1
Service: 1
Everyone at this Dunkin’ Donuts is so nice! Service is fast and always with a smile and it is greatly appreciated!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always out of everything
Atmosphere: 4
Food: 1
Service: 5
If you visit this store after 1 p.m. there is a limited selection, last 5 times we visited this store, we left without making a purchase due to poplar items being unavailable. Wishing we had a local Krispy Cream Shop.
Atmosphere: 3
Food: 3
Service: 3
I bought the pepermint mocha signature latte and after I bought he said they was out so I think I spent to much money
How is a Dunkin DONUTS always out of DONUTS?? It’s in the dang name. It’s what you do…..😂
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible, been to Dunkin Donuts before but this almost made me vomit. Being a former restaurant owner I know bad fryer grease, it hasn't been changed in years.
Sandwich was cold and one of the employees was in the bathroom for almost an hour according to the other employee.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagel
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