If you use the app to make a purchase and they are sold out of an item the store does not have the ability to refund you. The customer has to call a service number and get refunded 5 days later. Don’t trust the app, it’s not integrated with the store and it’ll take 5 days to get a refund, assuming you can get through the 1.800 number.
Atmosphere: 2
Service: 2
Lesa Morris
My Carmel ribbon crunch was Great ? just as I ordered it
The staff are really friendly! One time I ran a few minutes behind grabbing by coffee that I ordered through the app, and they remade it even though I was fine with it being a little watered down! The drinks are pretty consistent and the foods good too. They’re one of the fastest Starbucks I’ve ever been to honestly.
Atmosphere: 5
Food: 5
Service: 5
Mila
The cold coffee chocolate brew tasted very strong.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Crews
I love the young lady with purple hair. She so sweet. I wish she could have a Sunday off.
Atmosphere: 5
Food: 5
Service: 5
Matt Matthews
Never again
Atmosphere: 1
Food: 1
Service: 1
Aimee Miller
Asked for light ice and the whole drink is ice
Atmosphere: 3
Food: 2
Service: 4
Denise Boon
I ordered 2 large drinks, and long store short they had to remake them 3 times. The person that took the order was talking on the phone then she was talking to her associate that was with her and they argued about her lunch hour. No wonder she didn’t get the order right or he didn’t make it right!! Both!
Cindy Turner
Listen, we come here at least three times a month and when we see Kelsey WE KNOOOOOW OUR ORDER WILL BE PERFECT! and quick! Thanks alot gf! You da best!
Ordered online and had drinks ready Togo when I pulled up. Cashier was very sweet.
Google user
Service usually very friendly with great service Unfortunately the coffee products are very inconsistent from excellent to very mediocre. Training needed badly for actual baristas Who are very hard workers. So training too be consistent please 6 other specialty coffee spots in our smallish town that are very good
Paul Oshea
Service usually very friendly with great serviceUnfortunately the coffee products are very inconsistent from excellent to very mediocre.Training needed badly for actual baristasWho are very hard workers. So training too be consistent please6 other specialty coffee spots in our smallish town that are very good
Atmosphere: 4
Food: 3
Service: 5
Sonia Shelton
Drinks never taste right, too many workers so not comfy or personable, positive both starbucks dip and air dry things in sanitizer then use those items which results in tummy cramps, burning throat, vomiting, and diarrhea. Employees say its policy! To poison or make guests sick? Both Starbucks need to be trained by The Best Barista Around, who can teach how to make drinks properly, and good every time. Worst downfall at both Starbucks is the addition of technology ( online/to go ordering)(purely for greed); prefer an old school type place where folks only do business in person, and where in person/guests takes priority over technology and bad policies.
If you use the app to make a purchase and they are sold out of an item the store does not have the ability to refund you. The customer has to call a service number and get refunded 5 days later. Don’t trust the app, it’s not integrated with the store and it’ll take 5 days to get a refund, assuming you can get through the 1.800 number.
Atmosphere: 2
Service: 2
My Carmel ribbon crunch was Great ? just as I ordered it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Confetti Sugar Cookie, Blonde Roast
The staff are really friendly! One time I ran a few minutes behind grabbing by coffee that I ordered through the app, and they remade it even though I was fine with it being a little watered down! The drinks are pretty consistent and the foods good too. They’re one of the fastest Starbucks I’ve ever been to honestly.
Atmosphere: 5
Food: 5
Service: 5
The cold coffee chocolate brew tasted very strong.
Atmosphere: 5
Food: 5
Service: 5
I love the young lady with purple hair. She so sweet. I wish she could have a Sunday off.
Atmosphere: 5
Food: 5
Service: 5
Never again
Atmosphere: 1
Food: 1
Service: 1
Asked for light ice and the whole drink is ice
Atmosphere: 3
Food: 2
Service: 4
I ordered 2 large drinks, and long store short they had to remake them 3 times. The person that took the order was talking on the phone then she was talking to her associate that was with her and they argued about her lunch hour. No wonder she didn’t get the order right or he didn’t make it right!! Both!
Listen, we come here at least three times a month and when we see Kelsey WE KNOOOOOW OUR ORDER WILL BE PERFECT! and quick! Thanks alot gf! You da best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blonde Roast
Very good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Over priced garbage
Ordered online and had drinks ready Togo when I pulled up. Cashier was very sweet.
Service usually very friendly with great service Unfortunately the coffee products are very inconsistent from excellent to very mediocre. Training needed badly for actual baristas Who are very hard workers. So training too be consistent please 6 other specialty coffee spots in our smallish town that are very good
Service usually very friendly with great serviceUnfortunately the coffee products are very inconsistent from excellent to very mediocre.Training needed badly for actual baristasWho are very hard workers. So training too be consistent please6 other specialty coffee spots in our smallish town that are very good
Atmosphere: 4
Food: 3
Service: 5
Drinks never taste right, too many workers so not comfy or personable, positive both starbucks dip and air dry things in sanitizer then use those items which results in tummy cramps, burning throat, vomiting, and diarrhea. Employees say its policy! To poison or make guests sick? Both Starbucks need to be trained by The Best Barista Around, who can teach how to make drinks properly, and good every time. Worst downfall at both Starbucks is the addition of technology ( online/to go ordering)(purely for greed); prefer an old school type place where folks only do business in person, and where in person/guests takes priority over technology and bad policies.
Atmosphere: 1
Food: 1
Service: 1
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