Service initially was receptive, however, rapidly declined. There was obvious discord among the restaurant staff and managementThe food is sub par as well as the presentation. Isn't worthy of the prices for the dishThe true concern lies in the type of establishment it is...Is it a soul food restaurant, where their primary focus is on preparing note worthy authentic Soul Food, or...Is it a hooka barWhich in most instances draws a completely indifferent crowdOr...is it a bar/club again that will draw a very younger diverse crowd?Their problem is, they have chosen to combine all of the above that has resulted in major criminal catastrophes, where people have been shot, run over by cars and nowTheir own management and other internal staff maliciously attack another one of their own employee'sTo the point one is unconsciousAll of above mentioned in combination is dangerous as well as an embarrassment to the community it rests in and representsIt isn't safe people are afraid to goGoing rapidly down the slope of becoming a nuscince for the communityIt's sad to see
Atmosphere: 1
Food: 3
Service: 1
Jerry M.
We tried to eat at mugshots but because it was three children in our 7 person party other parties were seat first. It appeared mugshots is not a family friendly restaurant.
Carlos S.
The wings are great but they miss out on a LOT of business because they don't answer the phone.
Navigator Swirl
Great place to eat and enjoy. Sprinkle fries and sprinkle wings. ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Lynn Rimes
Nice people - good hamburger.
Atmosphere: 4
Food: 4
Service: 5
J Howard-G
I’ve given this place many chances and I’m officially DONE! I order the same thing every time and every time it’s served a different way. The lack of consistency is very frustrating.
Atmosphere: 2
Food: 1
Service: 1
Sam
Everything about both dishes were PERFECT. I just placed a mobile order from there and my Mugshots Cajun Pasta was hot and fresh & well portioned with chicken. My Mugshots Sliders were hot and fresh with well seasoned fries, and even my packaging was top tier! Definitely will be eating here again ;)
Atmosphere: 5
Food: 5
Service: 5
Justin Smith
Love this place! Great service, food, and they sell High Spirits Canna seltzers!
L D Gray
Horrible and slow!!!! Staff lounging around smoking hooka that’s why there is such a long wait! I waited for the food I was picking up . Then they finally told me it would be an additional 12 minutes. How hard is it to fry chicken? Extremely unprofessional
Rae Jordan
The food was awesome! The vibe was great!! And the owner has good southern hospitality I will definitely be back to visit ? y'all check this place out
Protect this place at alllll costs. The food is amazing!! I ordered the Nawlins Pasta and it was sooo fulfilled. Great portion for the price. They were very prompt and effective. They always have amazing drink specials and food. Thank you Mugshots for always satisfying my cravings. Wishing you continued success
Shan Thompson
My husband and I came for Don trip and Starlito. First of all we got VIP tickets and still had to wait in line. They wouldn't let us in until 9:15pm which didn't make a difference because Starlito and Don Trip wasn't there. We were literally falling asleep waiting. It was 12ish when one opening act came on which was lil wyte. He mainly stood up there talking and joking. Then close to 1am La Chat came on. Lito and Trip didn't start performing until 1ish. There wasn't anything set up for picture taking or nothing. We may as well would have paid for general admission. VIP wasn't VIP.. I have been to more than one Stepbrothers concert and they usually do something special for VIP like let them in first and take pictures at the end. It just didn't seem organized at all. I was glad to see them but VIP wasn't VIP..had I known, we could have just paid for the general admission. Don Trip did came down to take pictures but Lito limited his pictures to a few. We also didn't know it was BYOB..the bar was a too much for what we got. We also kept getting strangled off the fumes from the smoke machine. We won't be returning unfortunately.
Carla Collums
Was made to feel I was right at home. Some of the best catfish I have had in a long time.
Atmosphere: 5
Food: 5
Service: 5
Bo Berryhill
One of the best hamburgers I've had in years. Food was perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Waffles
Amber Phillips
My husband and I went on a Sunday and it was a pleasant experience! Our waitress was so sweet and helpful. We went for the stuffed Turkey legs and they were unsure about the menu item at first, but then the chef comes from the kitchen and pretty much asked us if we were willing to wait on the Turkey legs and delivered!!! Kudos to the waitress and the chef!!! The food was sooooo delicious, giant tvs and it’s BYOB!!! What more can you ask for!!! This might be my regular spot from now on!
Service initially was receptive, however, rapidly declined. There was obvious discord among the restaurant staff and managementThe food is sub par as well as the presentation. Isn't worthy of the prices for the dishThe true concern lies in the type of establishment it is...Is it a soul food restaurant, where their primary focus is on preparing note worthy authentic Soul Food, or...Is it a hooka barWhich in most instances draws a completely indifferent crowdOr...is it a bar/club again that will draw a very younger diverse crowd?Their problem is, they have chosen to combine all of the above that has resulted in major criminal catastrophes, where people have been shot, run over by cars and nowTheir own management and other internal staff maliciously attack another one of their own employee'sTo the point one is unconsciousAll of above mentioned in combination is dangerous as well as an embarrassment to the community it rests in and representsIt isn't safe people are afraid to goGoing rapidly down the slope of becoming a nuscince for the communityIt's sad to see
Atmosphere: 1
Food: 3
Service: 1
We tried to eat at mugshots but because it was three children in our 7 person party other parties were seat first. It appeared mugshots is not a family friendly restaurant.
The wings are great but they miss out on a LOT of business because they don't answer the phone.
Great place to eat and enjoy. Sprinkle fries and sprinkle wings. ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Nice people - good hamburger.
Atmosphere: 4
Food: 4
Service: 5
I’ve given this place many chances and I’m officially DONE! I order the same thing every time and every time it’s served a different way. The lack of consistency is very frustrating.
Atmosphere: 2
Food: 1
Service: 1
Everything about both dishes were PERFECT. I just placed a mobile order from there and my Mugshots Cajun Pasta was hot and fresh & well portioned with chicken. My Mugshots Sliders were hot and fresh with well seasoned fries, and even my packaging was top tier! Definitely will be eating here again ;)
Atmosphere: 5
Food: 5
Service: 5
Love this place! Great service, food, and they sell High Spirits Canna seltzers!
Horrible and slow!!!! Staff lounging around smoking hooka that’s why there is such a long wait! I waited for the food I was picking up . Then they finally told me it would be an additional 12 minutes. How hard is it to fry chicken? Extremely unprofessional
The food was awesome! The vibe was great!! And the owner has good southern hospitality I will definitely be back to visit ? y'all check this place out
Restaurantji Recommends
Protect this place at alllll costs. The food is amazing!! I ordered the Nawlins Pasta and it was sooo fulfilled. Great portion for the price. They were very prompt and effective. They always have amazing drink specials and food. Thank you Mugshots for always satisfying my cravings. Wishing you continued success
My husband and I came for Don trip and Starlito. First of all we got VIP tickets and still had to wait in line. They wouldn't let us in until 9:15pm which didn't make a difference because Starlito and Don Trip wasn't there. We were literally falling asleep waiting. It was 12ish when one opening act came on which was lil wyte. He mainly stood up there talking and joking. Then close to 1am La Chat came on. Lito and Trip didn't start performing until 1ish. There wasn't anything set up for picture taking or nothing. We may as well would have paid for general admission. VIP wasn't VIP.. I have been to more than one Stepbrothers concert and they usually do something special for VIP like let them in first and take pictures at the end. It just didn't seem organized at all. I was glad to see them but VIP wasn't VIP..had I known, we could have just paid for the general admission. Don Trip did came down to take pictures but Lito limited his pictures to a few. We also didn't know it was BYOB..the bar was a too much for what we got. We also kept getting strangled off the fumes from the smoke machine. We won't be returning unfortunately.
Was made to feel I was right at home. Some of the best catfish I have had in a long time.
Atmosphere: 5
Food: 5
Service: 5
One of the best hamburgers I've had in years. Food was perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Waffles
My husband and I went on a Sunday and it was a pleasant experience! Our waitress was so sweet and helpful. We went for the stuffed Turkey legs and they were unsure about the menu item at first, but then the chef comes from the kitchen and pretty much asked us if we were willing to wait on the Turkey legs and delivered!!! Kudos to the waitress and the chef!!! The food was sooooo delicious, giant tvs and it’s BYOB!!! What more can you ask for!!! This might be my regular spot from now on!