Bre the girl at the front desk was absolutely wonderful. For such a young girl her custmor service absolutely amazing good job
Nash Hawkins
New place not off to a great start.
Stacy Dandridge
Always receive terrible and rude service. I’m never greeted by the staff. Every time. Terrible service.
casper2673
Horrible customer service…..came in today and wasn’t even acknowledged while waiting to order and employees including manager just walking by me…. If I was acknowledged, I wouldn’t even made this review, but after reading the other bad reviews, y’all obviously don’t even care about customer service.
Jonathan Frase
I’m hooked on the thin mint frosty. The staff here is nice.
Brian Horton
What’s the purpose of leaving a bad review if service gets no better. This building is a waste of space. The hire lazy idiots.
Joshua H
Just bad
L R
Took a little too long to get our simple order with only 1 customer in line inside in front of us. Out of drink lids and counter needed serious cleaning.
soylent green
Location is okay. But surprised at how bad chicken sandwiches are. Pay more and chicken is worse than a $2 mc chicken.
Ladon Relliford
Awful cook playing with her hair around the food area this place has really gone down and fast. Intake person is rude terrible customer service
Watched this employee drop someone's food on the floor and pick it up he said they would be okay and still gave food to customer they also microwaved the fries the other employees laughed and said he a fool
Atmosphere: 1
Food: 1
Service: 1
Eric Jackson
Who ever the morning lady is, she is amazing always nice. I can tell she has a passion for her job and I love that… she is the only person I want making my coffee if she isn’t there I leave empty handed… amazing staff for the morning
Atmosphere: 5
Food: 5
Service: 5
Charles A CARTRON
Well, where not to go … Just stop to have a lunch after a day on the road Love the brand, the food, the drinks, but here you just want to go to another store ASAP Terrible customer service and the store is pretty dirty. Bad experience
Atmosphere: 1
Food: 5
Service: 1
J Howard-G
The saucy nuggets aren’t that saucy! Plus, they left my fries out. The line moved quickly.
Atmosphere: 4
Food: 1
Service: 5
Von W
I'm right there with the last person (C A) who left a review. My experience is similar to theirs because I did visit around the 8pm time but I wasn't told they only had nuggets and fries, instead my order was not properly prepared. The GIRL (because that's what they act like immature little kids) taking orders DOES NOT LISTEN. She rung my order up wrong and therefore it was made wrong.
And since they had the doors locked, I had to go BACK through the drive-thru. I asked for my order to be re-made and she told me to pull to the other side to wait for it. I waited 10 minutes for one chicken sandwich and two orders of fries. When I received my food I told her to wait while I re-check it and sure enough the slice of cheese (that I didn't ask for, but was charged for) was not on my sandwich. And since at this point I'm not trusting them, I didn't give her my sandwich back I only ask for the cheese separately.
When I got home, I took a picture of that cheese and clearly it appears to have been dropped on the floor. I threw it clean in the trash. So if they thought I was going to eat it, jokes on them. Just like the last review you would think they'd have better service being a new location.....shiiiiit. YES the location on hwy 64 has waaay better service. That's where I was going to go to initially....I don't know why I didn't follow my first mind.
Bre the girl at the front desk was absolutely wonderful. For such a young girl her custmor service absolutely amazing good job
New place not off to a great start.
Always receive terrible and rude service. I’m never greeted by the staff. Every time. Terrible service.
Horrible customer service…..came in today and wasn’t even acknowledged while waiting to order and employees including manager just walking by me…. If I was acknowledged, I wouldn’t even made this review, but after reading the other bad reviews, y’all obviously don’t even care about customer service.
I’m hooked on the thin mint frosty. The staff here is nice.
What’s the purpose of leaving a bad review if service gets no better. This building is a waste of space. The hire lazy idiots.
Just bad
Took a little too long to get our simple order with only 1 customer in line inside in front of us. Out of drink lids and counter needed serious cleaning.
Location is okay. But surprised at how bad chicken sandwiches are. Pay more and chicken is worse than a $2 mc chicken.
Awful cook playing with her hair around the food area this place has really gone down and fast. Intake person is rude terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Watched this employee drop someone's food on the floor and pick it up he said they would be okay and still gave food to customer they also microwaved the fries the other employees laughed and said he a fool
Atmosphere: 1
Food: 1
Service: 1
Who ever the morning lady is, she is amazing always nice. I can tell she has a passion for her job and I love that… she is the only person I want making my coffee if she isn’t there I leave empty handed… amazing staff for the morning
Atmosphere: 5
Food: 5
Service: 5
Well, where not to go …
Just stop to have a lunch after a day on the road
Love the brand, the food, the drinks, but here you just want to go to another store ASAP
Terrible customer service and the store is pretty dirty.
Bad experience
Atmosphere: 1
Food: 5
Service: 1
The saucy nuggets aren’t that saucy! Plus, they left my fries out. The line moved quickly.
Atmosphere: 4
Food: 1
Service: 5
I'm right there with the last person (C A) who left a review. My experience is similar to theirs because I did visit around the 8pm time but I wasn't told they only had nuggets and fries, instead my order was not properly prepared. The GIRL (because that's what they act like immature little kids) taking orders DOES NOT LISTEN. She rung my order up wrong and therefore it was made wrong.
And since they had the doors locked, I had to go BACK through the drive-thru. I asked for my order to be re-made and she told me to pull to the other side to wait for it. I waited 10 minutes for one chicken sandwich and two orders of fries. When I received my food I told her to wait while I re-check it and sure enough the slice of cheese (that I didn't ask for, but was charged for) was not on my sandwich. And since at this point I'm not trusting them, I didn't give her my sandwich back I only ask for the
cheese separately.
When I got home, I took a picture of that cheese and clearly it appears to have been dropped on the floor. I threw it clean in the trash. So if they thought I was going to eat it, jokes on them. Just like the last review you would think they'd have better service being a new location.....shiiiiit. YES the location on hwy 64 has waaay better service. That's where I was going to go to initially....I don't know why I didn't follow my first mind.
Atmosphere: 1
Food: 1
Service: 1
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